December Message from NAHQ Leadership

December Message from NAHQ Leadership

2018 — A Milestone Year

What a year it has been! Last year at this time NAHQ was embarking on a major change initiative and making a significant investment in the association to better serve you, our community of healthcare quality professionals. We recognized new challenges ahead for the quality workforce driven by a rapidly evolving healthcare industry. We moved quickly to reinvent how NAHQ could help you and your organizations succeed within this environment.

As a result of these initiatives, NAHQ has emerged as a stronger partner for you and your organization. NAHQ relocated to a new, more prominent headquarters in Chicago, implemented cloud-based technology, and augmented our capabilities to initiate the development of cutting-edge tools and resources that will catapult your professional development to new heights. Watch for even more exciting offerings in 2019!

To support the advancement of your careers, NAHQ initiated efforts to engage and educate healthcare systems on the important role that quality plays in achieving better patient and financial outcomes. NAHQ published a white paper that provides organizations a roadmap for integrating quality and making it their business strategy through workforce development and competencies in healthcare quality. NAHQ will host a National Healthcare Quality Summit, for a C-suite audience, to discuss transitioning to quality as a business strategy and supporting the workforce to achieve value-driven goals. Please visit www.qualitydrivenhealthcare.org on the NAHQ website to learn more about our efforts.

This past year marked the first time NAHQ hosted a CPHQ Review Course at its headquarters. It was so successful that more courses in Chicago are planned for 2019. Be sure to let your colleagues know! NAHQ is committed to preparing healthcare quality professionals so that they may achieve the CPHQ recognition. I am pleased to say that there are more than 11,500 active CPHQs around the world today. Are you thinking about sitting for the CPHQ exam? Make 2019 the year that you do it! It will give me great pleasure to welcome you to the CPHQ community.

In 2018, NAHQ also enjoyed one of our most successful conferences to date: NAHQ Next in Minneapolis. More than 3,000 convened on site and virtually to learn from outstanding healthcare leaders and innovators. We all left the event with the knowledge that NAHQ is the professional home for our profession, and together we are ready to address the challenges that we face as healthcare quality professionals. I look forward to meeting you in Phoenix for NAHQ Next 2019: September 16-18. Don’t forget, you can now submit an abstract for a breakout session or poster presentation. Please consider the path-breaking projects that you have worked on and the expertise you can share with your peers. As you know, the healthcare quality profession is all about improvement and continued professional development!

As the year comes to a close so does my term as NAHQ president. This experience has been truly rewarding for me, and I thank you for the tremendous opportunity to serve you. NAHQ is an outstanding organization because of each and every one of you. I will continue to be closely associated with NAHQ’s efforts and initiatives as they continue to lead our profession forward. I sincerely hope that you do too!

The happiest of holidays to you and all the best in the new year.

Carole Pulaski, MSA BSN CPHQ 
NAHQ President

P.S. If you find yourself in the Windy City, I highly encourage you to stop by the new NAHQ office!