Developing Leaders in Quality and Safety

Developing Leaders in Quality and Safety

Sponsored by

Jefferson CPH Sponsorship Only

Ellen Guarnieri, RN MHSA CPHQ FACHE, has been a valued faculty member at Jefferson College of Population Health (JCPH) for 10 years. Ms. Guarnieri has held the Certified Professional in Healthcare Quality (CPHQ) designation for more than 20 years. Throughout her career, she has been dedicated to patient-centered quality health care. “We need to understand the patient, who they are and what they need.”

Guarnieri has also held administrative and leadership roles in large healthcare systems, and she understands the critical importance of workforce development in improving the quality of patient care. It’s because of her combination of leadership, expertise, and practical experience that JCPH tapped her to help develop a new leadership training program for Jefferson Health.

The Quality Improvement & Patient Safety (QI/PS) Leadership Development Program is designed to increase the capacity of key clinicians and administrators to lead improvements in healthcare quality and patient safety. The unique nine-month program combines online courses, monthly in-person sessions, and an individual mentored quality improvement project. 

The initial cohort included 25 physicians, 11 of whom have decided to continue with their training by enrolling in JCPH’s Healthcare Quality and Safety (HQS) master’s degree program. The second cohort of 40 includes broad representation from across the Jefferson enterprise including nurses, administrators, physicians, therapists, and pharmacists who were nominated by their department chairs or other enterprise leaders to participate in the training. “We work together as a team, so we need to learn as a team,” states Guarnieri. 

JCPH hopes to bring the QI/PS program to other academic medical centers and healthcare institutions by developing the course modules in ways that will meet the unique needs of each group. Guarnieri expresses the importance of working together to achieve consistency within a team environment. “There is value in coherence in an organization. We are uniting people across an organization; let’s approach quality and safety by pulling together in a complex healthcare system.” (For more information about bringing QI/PS to your organization, contact This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..)

JCPH offers a variety of accelerated programs and accepts applications on a rolling basis. Through a special arrangement with JCPH, NAHQ members receive 15% off tuition for JCPH online graduate programs. NAHQ members who are also a CPHQ may waive an elective course requirement

For more information, visit to learn how you can accelerate your career today!