NAHQ Awards Recognize Outstanding Healthcare Quality Professionals

NAHQ Awards Recognize Outstanding Healthcare Quality Professionals

Tricia K. Elliott, Krishnan Sankaranarayan, Young-Rock Hong and Terri Savino Earn Top Honors for Their Contributions to the Profession

Chicago, November 8, 2019 — Four healthcare quality professionals earned top honors from the National Association for Healthcare Quality (NAHQ) during NAHQ NEXT 2019, its annual conference. NAHQ President Sandra Jones, presented the annual awards, acknowledging their valuable efforts and contributions.

Speaking on the occasion, Stephanie Mercado, Executive Director and CEO of NAHQ, said, “This year’s winners exemplify the key attributes the healthcare industry needs from all its professionals as it strives to transition from volume to value. We recognize their ongoing commitment to excellence and are focused on preparing our workforce by helping them build all the competencies they need to lead the change.”

Claire Glover Distinguished Member Award — Recipient Tricia K. Elliott, MBA CPHQ, received NAHQ’s highest honor bestowed on an individual member. “I am honored to receive the NAHQ Claire Glover Distinguished Member Award,” said Elliott. “The values Claire Glover exemplified are those I similarly strive to live out as a quality professional. I appreciate NAHQ and my quality colleagues for the opportunities to work side-by-side to advance the profession of healthcare quality.”

This award recognizes a dynamic and passionate member. Elliott is the Director, Quality Measurement at The Joint Commission in Oakbrook Terrace, IL. She directs activities related to development, testing, implementation and maintenance of quality measures. In addition, she manages activities related to statistical analysis, database management, and data quality monitoring and reconciliation. She has been a NAHQ member for seven years.

Rising Quality Star Award — The 2019 recipient Krishnan Sankaranarayan, MS MBA CPHQ CPHRM CPPS DFASHRM FISQua FNAHQ, said, “At the outset, I would like to thank the NAHQ leadership and the Awards Team for selecting me as the 2019 recipient of the Rising Star Award. For all the tens of thousands of healthcare quality professionals like me living outside the United States of America, NAHQ is a global leader in providing quality related educational programs and an excellent networking platform. NAHQ will continue to be an indispensable part of my professional career.”

The Rising Quality Star Award is awarded to a NAHQ member who has shown significant participation in local, state, national and/or international healthcare associations. Sankaranarayan is Senior Safety Officer at Tawam Hospital in affiliation with Johns Hopkins Medicine, in Abu Dhabi, United Arab Emirates. His commitment to healthcare quality has motivated others in the profession to pursue the CPHQ and his passion for healthcare quality has brought greater awareness and adoption of best practices to others in the UAE.

Journal for Healthcare Quality Impact Article of the Year Award — Lead author Young-Rock Hong, MPH was recognized for the article, “Benchmarking Implications: Analysis of Medicare Accountable Care Organizations (ACOs) Spending Level and Quality of Care,” published in the November/December 2018 issue of NAHQ’s peer-reviewed Journal for Healthcare Quality. The award highlights research and ideas promoting excellence in healthcare and significantly impacts the profession of healthcare quality. The article states that while early evidence shows that ACOs have achieved some success in improving quality of care and reducing Medicare costs, the ACO rewarding model may disproportionately affect relatively low-spending organizations that have fewer options for cutting unnecessary services compared with high-spending organizations.

Hong is a PhD candidate in the Health Services Research, Management and Policy program at the University of Florida in Gainesville.

Fellowship — NAHQ Fellows demonstrate excellence and commitment to leadership and provide a blueprint for the ideal career path for those in working in healthcare quality. NAHQ Fellowship recognizes professionals in four areas: leadership/service, published works, lectures/presentations, and mentorship. This year NAHQ inducted Terri Savino, DNP RN CPHQ CPXP as a fellow. Dr. Savino was selected for her strong leadership skills that enabled her to build unity among peers, team members and leaders to effectively align with and support her organization’s strategic plan. As Manager, Patient Satisfaction & Service Excellence at Middlesex Health in Middletown, CT, she is described as a mentor who shares her knowledge with and provides opportunities for others to learn about healthcare quality. "It is an honor to be awarded the fellowship from NAHQ as a recognition for my contributions to healthcare quality,” said Dr. Savino. “My past 22 years in the healthcare quality field has allowed me to make a difference in our patient outcomes by improving system and processes of care. I am most proud of my leadership role in mentoring and coaching staff in healthcare quality, patient safety and patient experience. I am blessed to be recognized by my healthcare quality colleagues as a NAHQ fellow.”

About NAHQ
NAHQ is the leader in healthcare quality competencies. NAHQ provides a strategic advantage to healthcare professionals and the organizations they serve by developing and evolving competencies in healthcare quality that result in better patient and financial outcomes to support the goals of healthcare value. NAHQ offers the industry standard certification in healthcare quality, extensive educational programming, networking opportunities, and career resources to help healthcare professionals meet the challenges they face.

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