Aligning the Healthcare Quality Workforce

Aligning the Healthcare Quality Workforce

2020 is off to an excellent start at NAHQ! If you haven’t seen NAHQ’s op-ed published in the January 6 issue of Modern Healthcare, it’s a must-read piece. It outlines NAHQ’s stance on the need to align and develop the healthcare quality workforce on industry-standard competencies. 

NAHQ is committed to preparing a coordinated, competent workforce and has the tools and solutions to help the profession get there. As I begin my term as NAHQ president, I’m working with the NAHQ Board to refine the organization’s strategic plan to further advance NAHQ’s mission to align the healthcare quality workforce. Collaborating with organizations from health systems to academic institutions will get us another step closer to reducing the variability in healthcare delivery that we currently see in the industry.

But what can you do right now to advance healthcare quality as a professional and ultimately for your organization?

You can use our twice-validated Healthcare Quality Competency Framework to guide your professional development. This resource provides a comprehensive look at the knowledge and skills healthcare quality professionals need to successfully lead their organizations. The Framework categorizes healthcare quality work into eight dimensions, 29 competencies and 486 behaviors.

Along with the Framework, NAHQ has other solutions that will help you grow as a healthcare quality professional. A great starting point for those new to quality is HQ Principles. This interactive, online certificate program introduced quality and patient safety fundamentals, methodologies and concepts. For those mid-career, set sights on earning the gold-standard in healthcare quality certifications: the Certified Professional in Healthcare Quality® (CPHQ).

And, throughout the year we offer webinars that offer practical knowledge that you can quickly implement in your daily work, including our upcoming Learning Lab on January 23, Let Your Data Speak for Itself: Master Insightful Data.

No matter where you are in your career, you can turn to NAHQ to foster your learning and success. I wish you all the best in 2020.

Yours truly,
Carole Guinane, RN BA MBA CPHQ
NAHQ President