Improving Healthcare Starts with Aligning the Workforce

"If we are to reduce variability in healthcare delivery, a step in that direction would be to first reduce variability in healthcare quality competencies among all industry stakeholders," said NAHQ CEO and Executive Director Stephanie Mercado in Modern Healthcare op-ed. Read the full op-ed.

NAHQ HQ Competency Framework 8Dimensions FINAL

NAHQ strongly believes that healthcare cannot change without a workforce that shares common quality competencies across the continuum of care. NAHQ’s commitment to create a prepared workforce is supported by our twice-validated industry-standard Healthcare Quality Competency Framework (eight dimensions, 29 competencies and 486 behaviors stratified operational, managerial and executive). NAHQ also supports training and development opportunities that provide the skills and knowledge to achieve change. If you would like to learn more about the Framework and how NAHQ can help leverage your team, contact us today.

NAHQ also supports academic organizations as they train their students on healthcare quality competency standards. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.