CPHQ® Recertification
The CPHQ demonstrates your value. Recertification confirms your commitment. Follow the simple steps below to maintain the esteemed CPHQ credential.
RECERTIFICATION OPEN. Advanced pricing available through 9/30
Recertify to validate your qualification and demonstrate your dedication
You’ve done the hard work to earn your CPHQ, the ONE healthcare Quality certification that is accredited, endorsed by Joint Commission, and aligned to the NAHQ Healthcare Quality Competency Framework™.
Don’t lose this valuable badge of honor! Each year, recertification is open from July 1 – Dec. 31.
An important read
Be sure to familiarize yourself with the CPHQ Recertification Handbook for details about maintaining your certification.
Enjoy a simpler recertification process
We have streamlined the recertification steps and updated the requirements to provide even more value to your certification. Recertification is a two-year cycle. Your next steps are determined by where you are in the process. Unsure when you need to recertify? Contact us.
Review requirements
Review the recertification requirements and complete handbook.
Obtain resources
Obtain professional development resources and services.
Complete application
Complete the recertification application* and pay the fee.
*In the event of an audit, you may need to upload documentation and list continuing education activities
Recertification FAQs
Recertification requirements and fees
When do I need to recertify?
You must recertify every two years. The recertification cycle begins Jan. 1 of the year following your initial certification and ends on Dec. 31 of the second year. If you are not sure when you are due to recertify your CPHQ, log in to your NAHQ account and verify your certification’s expiration date within the My Certification section.
What requirements must I meet to be able to recertify?
Thirty continuing education (CE) credits are required to complete recertification. See the handbook for complete details.
How much does it cost to recertify?
Advanced rate:
July 1 – Sept. 30
Non-member: $273
Standard member: $185
Premium member: $132
CPHQ member: included in package
Oct. 1 – Dec. 31
Non-member: $293
Standard member: $205
Premium member: $152
CPHQ member: included in package
Grace Period:
Jan. 1 – 31
Non-member: $343
Standard member: $255
Premium member: $202
CPHQ member: included in package
Continuing education (CE) activities and hours
What are examples of CE activities?
You can earn CE credits through a number of activities, including conferences, webinar and speaking engagements. See the CPHQ Recertification Handbook for more information.
How do I calculate my activity into CE hours?
Refer to pages 6-7 of the CPHQ Recertification Handbook for details.
Do I need to provide documentation of my CE credits?
No, you only need to provide documentation if you are randomly selected for audit. Those selected for audit will receive an email outlining next steps within a week of recertifying.
What can I do if I can’t find CE activities?
If you need help to find CE activities, take a look at the NAHQ Events Calendar and educational offerings for individuals or reach out to us for help with finding activities to apply toward your recertification. You can reach us at info@nahq.org or (847) 375-4720, Monday–Friday between 8 a.m.–4:30 p.m. CT.
Audit
What happens if I’m selected for an audit?
If you are randomly selected for audit, you will be asked to provide documentation that has the following information: date of your activity, timeframe of the activity (or pre-approved CE amount) and title of the activity. You may be requested to provide additional supporting information as needed.
Miscellaneous
Can I take the CPHQ exam to recertify?
Those who are due to recertify cannot retake the CPHQ exam as a means to recertify.
Can I request an extension of my recertification deadline?
The CPHQ program does not offer an extension for recertification. If you do not recertify by your deadline, your certification will lapse, and you will need to pass the CPHQ exam again to earn the credential.
Can I recertify by mail and pay by check?
Yes, please download and complete the paper application. Mail the application and check for the appropriate fees to:
HQCC/NAHQ
8600 W. Bryn Mawr Avenue
Suite 710 N
Chicago, IL 60631
How do I handle recertification when I retire or if I am retired by my recertification deadline?
If you are retired or will be retired by your recertification deadline, you have the opportunity to maintain your credential by applying for CPHQ-Retired status. To be eligible, you must:
- Be retired from the profession with no plans to return or renew certification
- Be a current CPHQ at the time of retirement
- Pay the associated fee of $100
Please complete the CPHQ Retired Status Form and mail it along with the fee to NAHQ.
What happens if I do not recertify?
If you do not recertify by your deadline, you will no longer be able to use the CPHQ credential. If you wish to earn the CPHQ credential at a later time, you need to apply and take the exam again.
