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DTSTART;TZID=America/Chicago:20260429T120000
DTEND;TZID=America/Chicago:20260429T130000
DTSTAMP:20260422T174834
CREATED:20260326T165807Z
LAST-MODIFIED:20260421T165418Z
UID:10000094-1777464000-1777467600@nahq.org
SUMMARY:NAHQ Insider Live
DESCRIPTION:NAHQ’s 50th anniversary is a profound milestone not just for NAHQ but for healthcare Quality & Safety as a whole. Join NAHQ CEO Stephanie Mercado as she reflects on how far we have come and shares an exciting new suite of solutions from NAHQ designed to help individuals and organizations build the capabilities needed for today and the future. Josh Berlin from Rule of 3 will also offer a timely perspective on what’s new in today’s healthcare and Quality environment\, highlighting emerging challenges and shifts defining 2026 and their implications for healthcare leaders right now. \nSpeakers:  \nStephanie Mercado\, CAE\, CPHQ\nChief Executive Officer\nNational Association for Healthcare Quality (NAHQ) \nStephanie Mercado is the chief executive officer/executive director of the National Association for Healthcare Quality® (NAHQ)\, the organization at the forefront of elevating the profession and advancing the discipline of healthcare Quality & Safety. NAHQ sets the industry standard and helps individuals and organizations achieve it. The Chicago-based association also offers a strong community and professional home for those who work in healthcare Quality across the country and internationally. \nMercado brings more than 20 years of healthcare industry experience to her lead role at NAHQ. Since joining NAHQ in 2013\, she has implemented innovations and introduced methodologies to research and define standardized competencies for the healthcare quality profession. This has resulted in advancement of the discipline of Quality and increased visibility and credibility for the Quality workforce. \nJosh Berlin\, JD\nChief Executive Director\nRule of Three \nJosh brings more than 25 years of experience serving clients and leading teams\, most of which in healthcare advisory\, bringing that expertise to rule of three\, LLC as its CEO. He has been privileged to hold previous leadership roles at KPMG\, IBM Watson Health\, Dixon Hughes Goodman (now Forvis Mazars)\, and Citrin Cooperman. Both his current role and those past have presented opportunities to bring unconventional thinking to his clients\, while supporting dynamic teams\, across the full healthcare ecosystem (Providers\, Plans\, Employers\, Governments\, Advocacy\, etc.). He has been published numerous times over the years\, as well as quoted widely\, on a variety of healthcare trends and industry-relevant issues impacting how care is delivered\, coordinated and administered. Currently\, he serves on the Boards of vital.io\, Validation Institute\, the Population Health Management Journal\, and HealthTrackRx. \n 
URL:https://nahq.org/event/nahq-insider-live-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260422T120000
DTEND;TZID=America/New_York:20260422T130000
DTSTAMP:20260422T174834
CREATED:20260331T014804Z
LAST-MODIFIED:20260416T212003Z
UID:10000106-1776859200-1776862800@nahq.org
SUMMARY:Quality Strategic Priorities & Strategy Deployment
DESCRIPTION:Introduction and overview of alignment improvement efforts\nto strategic priorities and utilizing strategy deployment to\ncreate an infrastructure and roadmap that engages all\nlevels of leadership while empowering front-line\nstakeholders to make sustainable improvements.
URL:https://nahq.org/event/quality-strategic-priorities-strategy-deployment/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260408T120000
DTEND;TZID=America/Chicago:20260408T130000
DTSTAMP:20260422T174834
CREATED:20260306T211930Z
LAST-MODIFIED:20260402T152921Z
UID:10000092-1775649600-1775653200@nahq.org
SUMMARY:Leveraging the NAHQ Framework to Strengthen Practice\, Growth\, and Impact
DESCRIPTION:Speakers: \nCarole Guinane\, RN BSBA MBA BBSS CPHQ\nFounder and CEO\, White Bee LLC  \nJaclyn Hunter\, MSHI RN CPHQ\nSenior NAHQ Navigator\, NAHQ  \nThis first webinar of a two-part Learning Lab series explores the NAHQ Healthcare Quality Competency Framework\, the industry standard that defines the knowledge\, competencies\, and skills needed to advance Quality and Safety across the continuum of care and discusses why the Framework matters now. The discussion will be grounded in current healthcare realities and the rapid evolution of quality roles. Participants will examine how shifting expectations have widened the competency gap\, and why clearly defined competencies\, beyond job titles or tasks\, are essential for strengthening quality practice and advancing the profession. Participants will gain a clear overview of the Framework\, including its domains and competencies\, how it is built for everyone across roles and career stages\, and how progressive skill development supports growth from entry-level practice through senior leadership. The Framework is positioned not as a checklist\, but as a dynamic\, workforce-based tool that reflects how quality work is performed in today’s healthcare environment.  \nRegister now for part two of the Learning Lab series! Continue the conversation on May 20 in part two\, which will build on this foundation and explore how macro-level industry trends align to the NAHQ Healthcare Quality Competency Framework.   \nLearning Objectives:   \n\nDescribe the purpose and structure of the NAHQ Healthcare Quality Competency Framework.  \n\n\nIdentify priority competencies for different roles\, career stages\, and organizational needs. \n\n\nApply the Framework as a practical tool to identify strengths and gaps at the individual and team level. \n\n  \n 
URL:https://nahq.org/event/leveraging-the-nahq-framework-to-strengthen-practice-growth-and-impact/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260223T140000
DTEND;TZID=America/Chicago:20260223T150000
DTSTAMP:20260422T174834
CREATED:20260122T000035Z
LAST-MODIFIED:20260130T195831Z
UID:10000090-1771855200-1771858800@nahq.org
SUMMARY:AzAHQ | The Structure of Success: Defining Team Roles to Navigate Process Change
DESCRIPTION:Learn about a strategic blueprint for enhancing performance and process improvement in an evolving healthcare environment. Explore practical methodologies for establishing effective improvement teams\, clearly defining their roles and responsibilities\, and scoping their work to maximize impact and efficiency. healthcare system.
URL:https://nahq.org/event/azahq-the-structure-of-success-de%ef%ac%81ning-team-roles-to-navigate-process-change/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260218T140000
DTEND;TZID=America/Chicago:20260218T153000
DTSTAMP:20260422T174834
CREATED:20251208T001310Z
LAST-MODIFIED:20251216T183448Z
UID:10000084-1771423200-1771428600@nahq.org
SUMMARY:OrAHQ | Ethics and Compliance of AI Use in Healthcare Part II
DESCRIPTION:This is the second webinar in a 3-part series addressing the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part II will review the importance of conducting a thorough risk assessment prior to utilization of AI\, how to identify risks associated with AI use in healthcare\, and how to calculate the prioritization of risks for mitigation. Cost is free to members of the following organizations: MAHQ\, OrAHQ\, AZAHQ\, NEAHQ\, OAHQ\, UAHQ\, TGCAHQ\, NCAHQ\, FAHQ; $25 for all others.
URL:https://nahq.org/event/orahq-ethics-and-compliance-of-ai-use-in-healthcare-part-ii/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260218T120000
DTEND;TZID=America/Chicago:20260218T130000
DTSTAMP:20260422T174834
CREATED:20260120T193942Z
LAST-MODIFIED:20260120T213155Z
UID:10000089-1771416000-1771419600@nahq.org
SUMMARY:NAHQ Learning Lab - Elevating Quality Through Proactive Risk Management
DESCRIPTION:Speaker: Jamie M. Verdi\, JD\, LLM\, CPHRM \nVice President of Risk Management \nEmory Healthcare – Office of Quality \nProactive risk management is a critical component of advancing patient safety and fostering a culture of transparency and learning within healthcare organizations. This 1-hour webinar will explore how risk management\, quality and patient safety teams work collaboratively to identify emerging risks\, prevent harm\, and respond effectively when safety events occur. \nParticipants will examine how proactive risk management transforms healthcare quality and safety and the important role of safety event reporting\, including near misses\, and how non-punitive\, transparent reporting builds a culture of safety and accountability\, drives reliability and builds stronger patient outcomes. The webinar will also address best practices for disclosure and apology following significant patient harm events or allegations of patient harm. Attendees will gain insight into how risk management partners with patient safety and quality teams to conduct reviews\, support patients and families\, and implement patient safety initiatives designed to prevent re-occurrence and strengthen system reliability. \nLearning Objectives: \n\nDescribe how proactive risk management tools such as risk management education; policies and procedures; risk assessments and patient safety alerts (proactive practical tools and methods) are used to address emerging risk trends\, escalate concerns\, and implement timely interventions to protect patients before harm occurs. This objective will explain how risk management collaborates with patient safety and quality teams following significant harm events to conduct reviews\, implement patient safety initiatives\, and reduce the likelihood of re-occurrence through system-level improvements.\nRecognize the critical importance of safety event reporting including near misses and adverse events\, and explain how transparent\, non-punitive reporting practices support internal clinical review\, organizational learning (lessons learned from adverse events and near misses)\, and service recovery\, when appropriate.\nDiscuss the principles and purpose of Disclosure and Apology when significant patient harm has occurred or is alleged including ethical\, regulatory (state specific statutes regarding disclosure of medical errors) and patient-centered considerations for communicating with patients and families
URL:https://nahq.org/event/nahq-learning-lab-elevating-quality-through-proactive-risk-management/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260212T120000
DTEND;TZID=America/Chicago:20260212T130000
DTSTAMP:20260422T174834
CREATED:20260210T164246Z
LAST-MODIFIED:20260302T062519Z
UID:10000091-1770897600-1770901200@nahq.org
SUMMARY:Vastian | Quality's Economic Value: Making the Business Case for Compliance
DESCRIPTION:Join us for an insightful webinar to explore how Quality delivers measurable economic\, operational\, and clinical value—enhancing patient safety\, improving clinical outcomes\, reducing harm-related costs\, ensuring compliance\, and protecting your organization’s reputation. \nWhat if Quality was your organization’s most profitable investment and respected as a strategic asset? Learn how this shift drives measurable impact—clinically\, operationally\, financially\, and reputationally—positioning Quality as a catalyst for sustainable success.
URL:https://nahq.org/event/vastian-qualitys-economic-value-making-the-business-case-for-compliance/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260204T120000
DTEND;TZID=America/Chicago:20260204T130000
DTSTAMP:20260422T174834
CREATED:20260116T170801Z
LAST-MODIFIED:20260302T062526Z
UID:10000088-1770206400-1770210000@nahq.org
SUMMARY:NAHQ Info Session: NAHQ Micro-Credentials
DESCRIPTION:Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short\, virtual courses: NAHQ Micro-Credentials. \nLearn about them and our latest program: Regulatory & Accreditation\, powered by Joint Commission\, when you join us for this free info session. You’ll hear from NAHQ Senior Director\, Professional Development Aleese Eckenrode about this new offering. \nView other upcoming events.
URL:https://nahq.org/event/nahq-info-session-nahq-micro-credentials-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260123T150000
DTEND;TZID=America/Chicago:20260206T170000
DTSTAMP:20260422T174834
CREATED:20251217T041308Z
LAST-MODIFIED:20251217T041554Z
UID:10000086-1769180400-1770397200@nahq.org
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: January 23 – February 6 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nJanuary 23 – course introduction and platform walk through: 3 – 4 PM \nJanuary 26 – 30 – classroom sessions: 3 – 5 PM \nFebruary 2 – 6 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahq.org/event/nahq-cphq-virtual-instructor-led-review-course-7/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260122T110000
DTEND;TZID=America/Chicago:20260122T123000
DTSTAMP:20260422T174834
CREATED:20251219T173928Z
LAST-MODIFIED:20251219T173928Z
UID:10000087-1769079600-1769085000@nahq.org
SUMMARY:NEAHQ | Leveraging the QAPI Requirement for Enhanced Organization-Wide Strategic Alignment
DESCRIPTION:Unlock the full potential of your hospital’s Quality Assurance and Performance Improvement (QAPI) program with this dynamic 90-minute session designed for healthcare leaders ready to move beyond compliance. Attendees will discover how QAPI can drive culture change\, foster accountability\, and build a foundation for long-term sustainability. Ideal for those seeking to transform QAPI from a mandate into a mission. \nObjectives: \nParticipants will be able to: \n\nDifferentiate between a compliance-based and strategically aligned QAPI Program\nMap the five CMS QAPI elements to hospital strategic goals and priorities\nApply practical strategies to integrate QAPI activities into hospital-wide PI and governance structures\nEvaluate opportunities to use QAPI as a driver for culture change\, accountability\, and long-term sustainability
URL:https://nahq.org/event/neahq-leveraging-the-qapi-requirement-for-enhanced-organization-wide-strategic-alignment/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260121T120000
DTEND;TZID=America/Chicago:20260121T130000
DTSTAMP:20260422T174834
CREATED:20251215T201825Z
LAST-MODIFIED:20260120T200709Z
UID:10000082-1768996800-1769000400@nahq.org
SUMMARY:NAHQ Learning Lab - Leading the Change: Turning CMS 2026 Quality Priorities into Action
DESCRIPTION:Speaker(s): Michelle Block Schreiber\, MD \nDeputy Director\, Center for Clinical Standards and Quality \nDirector of the Quality Measurement and Value-Based Incentives Group \nCenters for Medicare and Medicaid Services \nJoin Dr. Michelle Schreiber\, Deputy Director for Quality & Value at CMS as she discusses how quality is embedded in value programs and what that means for burden reduction in day-to-day operations. You will hear the latest thinking across prevention and wellness\, maternal health\, aging with dignity\, patient safety\, and interoperability. Leave this webinar with strategies to translate these priorities into actionable takeaways to lead in your organization. \nLearning Objectives:  \n\nExplain how CMS is incorporating quality into value programs and identify ways your organization can reduce burden while protecting outcomes.\nPrioritize initiatives aligned to prevention and wellness\, maternal health\, aging with dignity\, patient safety\, and interoperability for your setting.
URL:https://nahq.org/event/nahq-learning-lab-leading-the-change-turning-cms-2026-quality-priorities-into-action/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260112T090000
DTEND;TZID=America/Chicago:20260309T230000
DTSTAMP:20260422T174834
CREATED:20241202T165036Z
LAST-MODIFIED:20260406T085747Z
UID:10000030-1768208400-1773097200@nahq.org
SUMMARY:NAHQ next call for abstracts
DESCRIPTION:Are you passionate about healthcare Quality & Safety improvement? Share your innovative ideas\, groundbreaking research and best practices in healthcare Quality & Safety improvement at NAHQ next. Submit your abstract by Monday\, March 9. \nLearn more  about the 2026 Call for Abstracts. \n\n\n\n  \n 
URL:https://nahq.org/event/nahq-next-call-for-abstracts/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251217T110000
DTEND;TZID=America/Chicago:20251217T120000
DTSTAMP:20260422T174834
CREATED:20251204T003131Z
LAST-MODIFIED:20251209T190942Z
UID:10000081-1765969200-1765972800@nahq.org
SUMMARY:OAHQ | Addressing the Challenges Within Healthcare Quality Leadership
DESCRIPTION:This session will provide an overview of the seemingly insurmountable challenges encountered by healthcare quality leaders as well as considerations for addressing them and fostering a culture of safety.
URL:https://nahq.org/event/oahq-addressing-the-challenges-within-healthcare-quality-leadership/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251210T120000
DTEND;TZID=America/Chicago:20251210T130000
DTSTAMP:20260422T174834
CREATED:20251107T230154Z
LAST-MODIFIED:20251107T230347Z
UID:10000080-1765368000-1765371600@nahq.org
SUMMARY:NAHQ Learning Lab - Energizing Direct Report Rounding: A Key Tool in High Reliability Organizing
DESCRIPTION:Speaker(s): Elaine J. Huggins\, RN\, MSN\, CPHQ\, LSS Master Black Belt \nQSI Consultant VI\, National HRO Consultant \nKaiser Permanente \n  \nCeline Gray\, MBA\, LSSBB\, CPXP \nQuality Safety Improvement Consultant VI\, National Care Experience \nDaily Management System and KP Rounding National Lead \nKaiser Permanente \nConsistent\, high-quality direct reporting is a cornerstone of a High Reliability Organization—but how can leaders ensure it’s done effectively across teams? In this interactive Learning Lab\, experts from Kaiser Permanente will share how they used the Direct Report Rounding Experience Survey to pinpoint variations in rounding practices and uncover meaningful correlations with employee engagement\, patient safety\, and overall performance outcomes. Participants will gain practical insights into implementing and customizing this survey tool within their own organizations to strengthen leader–staff connections and promote safer care. Through real data and case examples\, you’ll see how measuring perceptions can directly improve engagement and accountability. Walk away with actionable strategies to elevate your rounding practices and drive measurable results in our teams. \nLearning Objectives: \n\nUnderstand the value of conducting monthly direct report rounds in developing psychological safety and employee engagement needed for the drive for zero harm.\nClarify what ‘quality’ direct report looks like and how to develop strong rounding skills.\nUnderstand how generating internal evidence that supports the practice of direct report rounding can re-energize and engage leaders to commit to this foundational leadership practice that supports HRO driven zero harm.
URL:https://nahq.org/event/nahq-learning-lab-energizing-direct-report-rounding-a-key-tool-in-high-reliability-organizing/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251207T140000
DTEND;TZID=America/Chicago:20251207T153000
DTSTAMP:20260422T174834
CREATED:20251208T000406Z
LAST-MODIFIED:20251216T182650Z
UID:10000083-1765116000-1765121400@nahq.org
SUMMARY:OrAHQ | Ethics and Compliance of AI Use in Healthcare Settings Part I
DESCRIPTION:This is the first webinar in a 3-part series considering the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part I will distinguish between ethics and compliance when considering AI use\, review the regulatory landscape surrounding AI use in healthcare\, and discuss how to conduct a risk assessment specific to AI use in healthcare. Cost is free to members of the following organizations: MAHQ\, OrAHQ\, AZAHQ\, NEAHQ\, OAHQ\, UAHQ\, TGCAHQ\, NCAHQ\, FAHQ; $25 for all others.
URL:https://nahq.org/event/orahq-ethics-and-compliance-of-ai-use-in-healthcare-settings-part-i/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251119T120000
DTEND;TZID=America/Chicago:20251119T130000
DTSTAMP:20260422T174834
CREATED:20251015T161834Z
LAST-MODIFIED:20251107T230134Z
UID:10000079-1763553600-1763557200@nahq.org
SUMMARY:NAHQ Learning Lab - Joint Commission’s Accreditation 360: Turning Standards into Strategies for Quality and Safety
DESCRIPTION:Speaker(s): Ken Grubbs\, DNP\, MBA\, RN \nExecutive Vice President\, Accreditation and Certification Operations (ACO) and Chief Nursing Officer \nJoint Commission \n  \nRobert Campbell\, PharmD\, BCSCP \nSr. Director\, Standards Interpretation\, Accreditation\, Decision Management\, Medication Safety – Division of Accreditation and Certification Operations \nJoint Commission \n  \nJoin Joint Commission for an insightful discussion on the future of accreditation and its continued impact on advancing Quality and Safety in healthcare. With Accreditation 360 standards going into effect on January 1\, 2026\, healthcare quality professionals are critical leaders in conveying the importance of the changes in driving quality and safety while reducing the burden created through complex requirements. This webinar will focus on how to prepare proactively\, positioning quality leaders to drive organizational transformation and measurable improvement. Participants will explore how to apply Accreditation 360’s performance-based standards to advance patient safety\, engage the workforce\, and deliver sustainable outcomes. \nLearning Objectives: \n\nTranslate Accreditation 360 changes and standards into actionable readiness strategies that extend beyond compliance checklists.\nDevelop proactive plans that position healthcare quality professionals as leaders in organizational transformation.\nApply Accreditation 360’s performance-based\, data-driven model to strengthen patient safety\, workforce engagement\, and measurable quality outcomes.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahq.org/event/nahq-learning-lab-joint-commissions-accreditation-360-turning-standards-into-strategies-for-quality-and-safety/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251106T110000
DTEND;TZID=America/Chicago:20251107T173000
DTSTAMP:20260422T174834
CREATED:20250910T184945Z
LAST-MODIFIED:20250925T210611Z
UID:10000076-1762426800-1762536600@nahq.org
SUMMARY:OrAHQ | CPHQ Review Course
DESCRIPTION:This is a review session for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam\, or who want to expand their existing quality management skills. Attendees will be able to identify areas within the CPHQ certification content outline where they are strong in their knowledge and where they are weak\, and thus require further study\, knowledge\, and/or experience prior to taking the CPHQ certification exam.
URL:https://nahq.org/event/orahq-cphq-review-course/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251105T120000
DTEND;TZID=America/Chicago:20251105T130000
DTSTAMP:20260422T174834
CREATED:20251003T234739Z
LAST-MODIFIED:20251003T235231Z
UID:10000077-1762344000-1762347600@nahq.org
SUMMARY:NAHQ Learning Lab - Leading Through Change: Positioning Your Organization for Success in the CMS Transforming Episode Accountability Model (TEAM)
DESCRIPTION:Speaker: Patricia Resnik\, MJ\, MBA\, RRT\, FACHE\, CPHQ\, CHC\, CHPC\, CMAC \nNAHQ Board President \nCompliance Officer\, HealPros \nCMS’s Transforming Episode Accountability Model (TEAM) performance year 1 begins January 1\, 2026\, and will significantly reshape how quality\, outcomes\, and accountability are measured in healthcare. This webinar brings the TEAM model into focus at a critical moment\, giving quality professionals the knowledge and tools they need to prepare for what’s ahead. Participants will gain insights into how quality data drives success under TEAM\, the workforce skills required for implementation\, and strategies for positioning their organizations to lead in this new era. With the launch date fast approaching\, now is the time to understand TEAM’s impact and strategically prepare for this transformational value-based care model. \nLearning Objectives: \n\nSummarize the goals\, structure\, and key components of CMS’s TEAM model and why it represents a transformative shift in payment and delivery.\nAnalyze how quality data is integrated into the TEAM model and its role in improving outcomes and reducing costs.\nAssess the impact of TEAM on the healthcare quality workforce and identify the leadership skills needed for successful implementation.\nEnvision future opportunities and innovations under TEAM to position their organizations for long-term success.\nUnderstand the resources available at the National Association of Healthcare Quality (NAHQ) to support organizations in creating robust strategies for driving successful quality and financial outcomes in value-based care models.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahq.org/event/nahq-learning-lab-leading-through-change-positioning-your-organization-for-success-in-the-cms-transforming-episode-accountability-model-team/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251023T140000
DTEND;TZID=America/Chicago:20251023T150000
DTSTAMP:20260422T174834
CREATED:20250917T221416Z
LAST-MODIFIED:20250917T221416Z
UID:10000073-1761228000-1761231600@nahq.org
SUMMARY:AzAHQ | Lead with Purpose: Discover Your Why and Activate Your Strengths
DESCRIPTION:In a world where complexity and change are constant\, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead from that place of clarity. This dynamic and reflective session is designed to help you uncover your personal leadership “why” and align it with your natural strengths. Rooted in Simon Sinek’s Start With Why and Gallup’s Strengths Finder\, this session invites you to look inward in order to lead outward\, more purposefully\, confidently\, and effectively. \n  \nFree for members of AzAHQ\, FAHQ\, MAHQ\, NCAHQ\, NEAHQ\, OAHQ\, OrAHQ\, TGCAHQ\, and UAHQ
URL:https://nahq.org/event/azahq-lead-with-purpose-discover-your-why-and-activate-your-strengths/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251017T100000
DTEND;TZID=America/Chicago:20251017T183000
DTSTAMP:20260422T174834
CREATED:20250917T222133Z
LAST-MODIFIED:20250917T222133Z
UID:10000074-1760695200-1760725800@nahq.org
SUMMARY:AzAHQ | Navigating the Changing Healthcare Environment
DESCRIPTION:Dive into the role of data analytics in quality management. Showcase tools and techniques for leveraging data to drive continuous improvement and decision-making.
URL:https://nahq.org/event/azahq-navigating-the-changing-healthcare-environment/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251017T090000
DTEND;TZID=America/Chicago:20251017T161500
DTSTAMP:20260422T174834
CREATED:20250908T194352Z
LAST-MODIFIED:20250908T205541Z
UID:10000071-1760691600-1760717700@nahq.org
SUMMARY:WAHQ | Quality Improvement and Patient Safety Across the Continuum of Care
DESCRIPTION:This one day conference offers opportunities to learn and network with healthcare quality professionals. Agenda highlights:\n• Innovative Strides: Advancing Acute Care through a Regional Mobility Initiative\n• Early Identification of Sepsis: Pre-Sepsis in Wound Patients\n• Managing Our Population: Public Health Communication Across the Continuum\n• Healthcare Well-being – Putting People First: Supporting Teams to Deliver\nQuality Outcomes\n• State of the State – Quality and Legislative Healthcare Updates
URL:https://nahq.org/event/quality-improvement-and-patient-safety-across-the-continuum-of-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251016T100000
DTEND;TZID=America/Chicago:20251017T150000
DTSTAMP:20260422T174834
CREATED:20251011T010217Z
LAST-MODIFIED:20251015T134758Z
UID:10000078-1760608800-1760713200@nahq.org
SUMMARY:Foundation for Healthcare Quality | 22nd Annual Northwest Patient Safety Conference
DESCRIPTION:The Washington Patient Safety Coalition\, Health Quality BC and Oregon Patient Safety Commission present the 22nd annual Northwest Patient Safety Conference on October 16-17\, 2025. It unites healthcare professionals\, providers\, patients\, families\, and caregivers in all care settings from all over the world. \nThe theme is “Navigating Rough Seas.” The conference will provide insight\, actionable tools\, and techniques to help us address a new level of complexity: an environment of uncertainty\, distrust\, and resource obstacles.\nThe conference includes 14-hours of live sessions\, entirely virtual. The presentations are recorded and available to attendees for a year.
URL:https://nahq.org/event/foundation-for-healthcare-quality-22nd-annual-northwest-patient-safety-conference/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251003T090000
DTEND;TZID=America/Chicago:20251017T110000
DTSTAMP:20260422T174834
CREATED:20250721T174802Z
LAST-MODIFIED:20250929T131222Z
UID:10000067-1759482000-1760698800@nahq.org
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: October 3 – 17 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nOctober 3 – course introduction and platform walk through: 9 – 11 AM \nOctober 6 – 10 – classroom sessions: 9 – 11 AM \nOctober 13-17– classroom sessions: 9 – 11 AM \nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of Continuing Education (CE). NAHQ’s educational products are an optional resource for Healthcare Quality Professionals seeking education and training in NAHQ’s domain areas.\nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until November 14\, 2027.\nCriteria for successful completion requires completion of each session module within the program along with submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahq.org/event/nahq-cphq-virtual-instructor-led-review-course-5/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250924T120000
DTEND;TZID=America/Chicago:20250924T131500
DTSTAMP:20260422T174834
CREATED:20250618T181717Z
LAST-MODIFIED:20250822T175945Z
UID:10000064-1758715200-1758719700@nahq.org
SUMMARY:NAHQ Learning Lab - The Role of Human Factors in Patient Safety Culture
DESCRIPTION:Speaker(s): Ellen Evans\, MN\, MPH\, RN\, CPHQ\, CJCP\, CPPS \nDirector of Accreditation and Patient Safety \nNorthside Hospital \nUnderstanding the concepts of Human Factors is imperative to building safe processes for both patients and staff. The concept of the Dirty Dozen from the Federal Aviation Administration provides a solid foundation for understanding human factors and identifying ways to increase the safety of our processes. The twelve concepts include: fatigue\, stress\, complacency\, communication\, awareness\, distraction\, lack of knowledge\, teamwork\, lack of resources\, pressure\, lack of assertiveness\, and norms. \nCase studies discussed in this Learning Lab will demonstrate how human factors can be used as educational frameworks for staff as well as serve a basic foundation for root cause analysis and understanding how events occur. Don’t miss live Q&A with the presenter for your chance to explore the topic more thoroughly and get your questions answered.  \nLearning Objectives: \n\nApply case study outcomes of human factors analysis to individual events at their individual settings\nDiscuss how to appreciate the value of human factors in engineering and applying safe processes and procedures\nRelate the interconnectedness of human factors to process improvement activities to ensure a culture of patient safety and positive outcomes for patients\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahq.org/event/nahq-learning-lab-the-role-of-human-factors-in-patient-safety-culture/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250924T100000
DTEND;TZID=America/Chicago:20250925T150000
DTSTAMP:20260422T174834
CREATED:20250917T205820Z
LAST-MODIFIED:20250922T212243Z
UID:10000075-1758708000-1758812400@nahq.org
SUMMARY:Medisolv | Medisolv Healthcare Reporting Conference (HERE)
DESCRIPTION:The HERE Conference is Medisolv’s annual virtual event for healthcare quality leaders who refuse to settle for “good enough.” Over two days\, you’ll hear from national voices like NAHQ and The Leapfrog Group\, alongside Medisolv’s clinical and data experts. Sessions will spotlight the 2026 CMS changes\, showcase new solution features\, and reveal the strategies leading organizations are using to outperform the nation. \nFrom interactive workshops to breakout tracks for hospitals\, ACOs\, ambulatory practices\, and public reputation management\, you’ll gain practical tactics to streamline reporting\, elevate performance\, and embed a culture of quality that drives measurable outcomes. Whether you’re a long-time Medisolv customer or exploring new ways to strengthen your quality program\, HERE is your chance to connect\, learn\, and leave inspired to raise the bar—because when quality is the foundation\, everything else gets stronger.
URL:https://nahq.org/event/medisolv-healthcare-reporting-conference-here/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250919T110000
DTEND;TZID=America/Chicago:20250919T120000
DTSTAMP:20260422T174834
CREATED:20250902T200323Z
LAST-MODIFIED:20250908T183511Z
UID:10000070-1758279600-1758283200@nahq.org
SUMMARY:MAHQ | Breaking Down Barriers in ED Efficiency - Movement is Progress
DESCRIPTION:During the session\, participants will learn to: \n\nUnderstand key principles for implementing change in high-acuity settings\nApply evidence-based strategies to lead and sustain ED improvements\nIdentify and overcome common barriers to patient flow\nExplore innovative models that enhance ED efficiency and staff support\nImprove patient experience through timely transactions and clear communication
URL:https://nahq.org/event/mdahq-breaking-down-barriers-in-ed-efficiency-movement-is-progress/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250916T110000
DTEND;TZID=America/Chicago:20250916T120000
DTSTAMP:20260422T174834
CREATED:20250904T145317Z
LAST-MODIFIED:20250908T205825Z
UID:10000072-1758020400-1758024000@nahq.org
SUMMARY:NCAHQ | Leveraging QI Tools to Improve Personal Health
DESCRIPTION:Hosted by the North Carolina Association for Healthcare Quality (NCAHQ). This webinar explores how principles of Quality Improvement (QI)—traditionally used in healthcare systems—can be adapted for personal and professional self-care practices. There will also be a discussion on how to use data-driven decision-making and continuous improvement frameworks to create and evaluate a customized self‑care plan.
URL:https://nahq.org/event/ncahq-leveraging-qi-tools-to-improve-personal-health/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250910T110000
DTEND;TZID=America/Chicago:20250910T120000
DTSTAMP:20260422T174834
CREATED:20250814T130046Z
LAST-MODIFIED:20250819T184754Z
UID:10000069-1757502000-1757505600@nahq.org
SUMMARY:PAHQ | The Top 10 Health Technology Hazards for 2025: Managing the Risks Associated with AI and Other Hazards
DESCRIPTION:Health technologies play a critical role in patient care—but they also can be a key contributor to adverse events if organizations do not proactively identify possible sources of danger or difficulty with those technologies and take steps to minimize the risks. \nThis session will inform participants about several high-impact health technology hazards and help them develop action plans for creating a safer healthcare environment using a Total Systems Safety approach. Participants will learn about the topics that ECRI selected for its 2025 Top 10 Health Technology Hazards report\, along with practical recommendations for reducing the incidence of preventable harm. \nArtificial intelligence (AI)—specifically the risks associated with AI-enabled health technologies—will be a particular area of focus. While AI offers tremendous promise\, improved outcomes are not guaranteed. Factors related to the design of the AI model\, the target population on which it will be used\, and performance variations over time create the potential for preventable harm. Further\, AI solutions can yield disappointing results if organizations have unrealistic expectations\, fail to define goals\, or provide insufficient governance and oversight. Panelists will discuss these and other issues and will outline strategies for mitigating risks.
URL:https://nahq.org/event/pahq-the-top-10-health-technology-hazards-for-2025-managing-the-risks-associated-with-ai-and-other-hazards/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250826T090000
DTEND;TZID=America/Chicago:20250826T100000
DTSTAMP:20260422T174834
CREATED:20250730T214853Z
LAST-MODIFIED:20250805T223936Z
UID:10000068-1756198800-1756202400@nahq.org
SUMMARY:AzAHQ | Perspectives in Transitions of Care
DESCRIPTION:This session will summarize why ongoing collaboration between acute and post-acute care settings is important to ensure effective communication to identify common drivers for readmissions\, including conditions most frequently related to readmissions\, such as sepsis and heart failure. The session will close with sharing tools and resources to assist your organization\nin your care coordination and quality improvement efforts.
URL:https://nahq.org/event/azahq-perspectives-in-transitions-of-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250820T120000
DTEND;TZID=America/Chicago:20250820T130000
DTSTAMP:20260422T174834
CREATED:20250603T182911Z
LAST-MODIFIED:20250701T132352Z
UID:10000062-1755691200-1755694800@nahq.org
SUMMARY:NAHQ Learning Lab - Driving Change in Healthcare Part 3: Implementing & Sustaining Change Across Disciplines
DESCRIPTION:Speaker(s): Samantha Crandall\, PhD\, RN\, CPHQ\, CPPS \nDirector of Quality\, Patient Safety and Clinical Performance Improvement \nSuburban Hospital\, Johns Hopkins Medicine \nPrinciple Staff Armstrong Institute for Patient Safety and Quality \nSpeaker(s): Briony DuBose\, PhD\, MHI\, RN\, ANA\C Fellow \nLean Six Sigma Black Belt \nSharp HealthCare \nThe final session of the Driving Change in Healthcare series\, the focus will be on sustaining and scaling change across departments and disciplines. This session will explore strategies to engage stakeholders\, build momentum\, and promote accountability through data-driven storytelling. Participants will examine real-world examples of both successful and stalled initiatives to uncover lessons in overcoming resistance and maintaining progress. Participants also discuss how to effectively scope and sequence change efforts to support long-term success.  \nThis learning lab is part #3 of a 3-part series. Each webinar can be attended individually\, but for the most comprehensive experience\, we encourage participants to register for the full series on Driving Change in Healthcare.   \n Learning Outcomes:   \n\nExplore strategies to engage stakeholders and build momentum for change. \nAnalyze real-world examples of both successful and stalled change initiatives to gain insight into overcoming resistance\, promoting accountability\, and leveraging data-driven story telling. \nDiscuss how to scope\, prioritize\, and adapt change efforts in complex environments. \n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahq.org/event/nahq-learning-lab-driving-change-in-healthcare-part-3-implementing-sustaining-change-across-disciplines/
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