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DTSTART;TZID=Asia/Tokyo:20260722T090000
DTEND;TZID=Asia/Tokyo:20260723T170000
DTSTAMP:20260422T233113
CREATED:20260404T054308Z
LAST-MODIFIED:20260416T211554Z
UID:10000104-1784710800-1784826000@nahq.org
SUMMARY:8th Global Congress On Pediatric & Neonatal Care
DESCRIPTION:We are excited to announce the 8th Global Congress on Pediatrics & Neonatal Care\, taking place July 22–23\, 2026\, in Tokyo\, Japan\, and online.\nTheme: “Shaping the Future of Child and Neonatal Health through Innovation and Impact”\nThis premier event will bring together pediatricians\, neonatologists\, researchers\, clinicians\, and healthcare professionals from across the globe to share innovations\, present research\, and foster collaboration in advancing pediatric and neonatal care.\nWebsite: https://pediatricscongress.com/\nJoin us to connect\, collaborate\, and shape the future of child and neonatal healthcare worldwide!
URL:https://nahq.org/event/8th-global-congress-on-pediatric-neonatal-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260610T120000
DTEND;TZID=America/Chicago:20260610T130000
DTSTAMP:20260422T233113
CREATED:20260417T153141Z
LAST-MODIFIED:20260417T153200Z
UID:10000107-1781092800-1781096400@nahq.org
SUMMARY:Building A Culture of Continuous Readiness Across Your Organization
DESCRIPTION:Speaker: \nSteve Chinn\, DPM\, MS\, MBA\, FACHE\, CPHQ\, CPPS\, CJCP \nAdvizor1 LLC \nIn today’s fast-changing healthcare environment\, ongoing compliance is more than just a regulatory requirement; it is a strategic necessity for improving quality and patient safety. This session will provide healthcare quality professionals and leaders with practical strategies to embed readiness into daily operations\, ensuring every department contributes to compliance. Attendees will explore tools and communication frameworks designed to promote shared accountability and keep preparedness high between surveys. Join us to learn how to move from reactive to proactive compliance for lasting excellence and resilience in your organization\, gaining practical insights to improve safety and quality outcomes. \n  \nLearning Objectives:  \n\nDescribe the principles of continuous compliance and how they support organizational goals for quality and safety.\nDevelop proactive readiness strategies that integrate with daily operations and engage all departments\, from nursing to facilities\, in achieving compliance success.\nImplement practical tools and communication frameworks that uphold readiness and foster cross-departmental collaboration between surveys.
URL:https://nahq.org/event/36976/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260605T150000
DTEND;TZID=America/Chicago:20260619T170000
DTSTAMP:20260422T233113
CREATED:20260422T165239Z
LAST-MODIFIED:20260422T165239Z
UID:10000108-1780671600-1781888400@nahq.org
SUMMARY:June 2026 CPHQ Prep Virtual Class
DESCRIPTION:NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. Courses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nSchedule \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nJune 5– course introduction and platform walk through: 3PM-5PM \nJune 8-12 – classroom sessions: 3PM-5PM \nJune 15-19 – classroom sessions: 3PM-5PM
URL:https://nahq.org/event/june-2026-cphq-prep-virtual-class/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2021/09/Catalog_CPHQ_prep_180x180.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260522T130000
DTEND;TZID=America/New_York:20260522T140000
DTSTAMP:20260422T233113
CREATED:20260403T020946Z
LAST-MODIFIED:20260413T152321Z
UID:10000096-1779454800-1779458400@nahq.org
SUMMARY:Advancing Health Equity: Data-Driven Strategies to Reduce Disparities
DESCRIPTION:Join us for an inside look at how Blue Cross & Blue Shield of Rhode Island is advancing health equity through a data-driven\, action-oriented approach. This session will highlight how equity is embedded into organizational strategy. \nAttendees will learn how data informs our Healthcare Quality and Access efforts and drives initiatives aimed at reducing disparities in care. The session will feature a focused case study on colorectal cancer (CRC) screenings\, showcasing how disparities were identified\, strategies were implemented\, and measurable progress was achieved. \nThis program is ideal for professionals interested in practical\, scalable approaches to advancing health equity within healthcare systems. \nObjectives: \n\nUnderstand BCBSRI’s Health Equity mission and how equity principles are embedded across programs and operations\nLearn the importance of self-reported RELD and SOGI data in identifying disparities and informing action\nExplore how data insights translate into targeted interventions to improve quality and access\nReview a real-world case study on colorectal cancer (CRC) screening disparities\, including strategies\, outcomes\, and next steps
URL:https://nahq.org/event/advancing-health-equity-data-driven-strategies-to-reduce-disparities/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260520T140000
DTEND;TZID=America/Chicago:20260520T153000
DTSTAMP:20260422T233113
CREATED:20251208T001804Z
LAST-MODIFIED:20251219T174249Z
UID:10000085-1779285600-1779291000@nahq.org
SUMMARY:OrAHQ | Ethics and Compliance of AI Use in Healthcare Settings Part III
DESCRIPTION:This is the last webinar in a 3-part series addressing the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part III will discuss protective measures and risk mitigation strategies if choosing to use AI in your healthcare organization. Cost is free to members of the following organizations: MAHQ\, OrAHQ\, AZAHQ\, NEAHQ\, OAHQ\, UAHQ\, TGCAHQ\, NCAHQ\, FAHQ; $25 for all others.
URL:https://nahq.org/event/ethics-and-compliance-of-ai-use-in-healthcare-settings-part-iii/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260520T120000
DTEND;TZID=America/Chicago:20260520T130000
DTSTAMP:20260422T233113
CREATED:20260330T160730Z
LAST-MODIFIED:20260406T085457Z
UID:10000095-1779278400-1779282000@nahq.org
SUMMARY:Evolving Healthcare Landscape: Key Trends and Implications for Quality & Safety
DESCRIPTION:Speaker: \nJosh Berlin\, JD \nChief Executive Officer\, rule of three\, LLC \nHealthcare organizations are facing a convergence of increased pressures—margin expectations\, workforce instability\, digital transformation and AI adoption; care delivery fragmentation; shifting regulatory expectations and reimbursement models; all while continuing to improve patient care. Join Josh Berlin\, CEO rule of three\, for the 2nd webinar in our two-part series. We will explore these industry macro trends and crosswalk them to the NAHQ Healthcare Quality Competency Framework. Join us to learn how to translate disruption into practical focus areas for Quality & Safety leadership. Offers 1 CPHQ CE credit.
URL:https://nahq.org/event/evolving-healthcare-landscape-key-trends-and-implications-for-quality-safety/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260508T090000
DTEND;TZID=America/Chicago:20260523T110000
DTSTAMP:20260422T233113
CREATED:20260324T230223Z
LAST-MODIFIED:20260413T152435Z
UID:10000093-1778230800-1779534000@nahq.org
SUMMARY:May 2026 CPHQ Prep Virtual Class
DESCRIPTION:NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. Courses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nSchedule \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nMay 8– course introduction and platform walk through: 9AM-11AM \nMay 11-15 – classroom sessions: 9AM-11AM \nMay 18-23 – classroom sessions: 9AM-11AM
URL:https://nahq.org/event/may-2026-cphq-prep-virtual-class/
ATTACH;FMTTYPE=image/png:https://cdn.nahq.org/wp-content/uploads/2021/09/Catalog_CPHQ_prep_180x180.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260507T130000
DTEND;TZID=America/New_York:20260507T140000
DTSTAMP:20260422T233113
CREATED:20260415T205403Z
LAST-MODIFIED:20260416T210844Z
UID:10000102-1778158800-1778162400@nahq.org
SUMMARY:Readiness Redefined: Modern Strategies for Sustained Accreditation Compliance
DESCRIPTION:Attendees will gain practical insights into how a modern Quality Management System (QMS) can reduce manual burden\, improve visibility\, and create defensible\, always-on compliance—without adding work for already stretched teams. If your role involves answering to regulators\, executives\, or the board\, this webinar will provide strategies to elevate oversight while enabling your teams to focus on what matters most: safe\, high-quality care that sustains regulatory compliance with accreditation standards.\nIdentify the systemic and operational barriers that hinder hospitals from maintaining consistent\, survey-ready compliance with accreditation standards and the CMS Conditions of Participation. \nExplain how automation enhances the accuracy\, reliability\, and timeliness of compliance activities across multidisciplinary teams. \nEvaluate how an integrated Quality Management System (QMS) supports continuous readiness through standardized processes and real-time compliance oversight. \nDemonstrate how automated data collection and evidence generation strengthen survey preparedness and organizational credibility. \nDescribe how modernization of Quality and regulatory functions improves organizational performance\, reduces risk\, and supports a culture of sustained compliance.
URL:https://nahq.org/event/readiness-redefined-modern-strategies-for-sustained-accreditation-compliance/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260507T120000
DTEND;TZID=America/New_York:20260507T130000
DTSTAMP:20260422T233113
CREATED:20260414T145920Z
LAST-MODIFIED:20260416T210525Z
UID:10000100-1778155200-1778158800@nahq.org
SUMMARY:A Quality Improvement Project to Increase SMART Prescription at Discharge for Children admitted for Asthma Exacerbation
DESCRIPTION:Dr. Katherine Pumphrey will review a quality improvement (QI) project that increased single maintenance and reliever therapy (SMART) prescription at discharge for eligible pediatric patients admitted for asthma exacerbation\, including in demographic strata where disparities are often observed. This project will highlight how (1) stakeholder analysis directly informs project design and (2) QI methodology can be used to narrow disparity regarding guideline concordant care.
URL:https://nahq.org/event/a-quality-improvement-project-to-increase-smart-prescription-at-discharge-for-children-admitted-for-asthma-exacerbation/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Phoenix:20260430T080000
DTEND;TZID=America/Phoenix:20260430T163000
DTSTAMP:20260422T233113
CREATED:20260410T131118Z
LAST-MODIFIED:20260410T131118Z
UID:10000098-1777536000-1777566600@nahq.org
SUMMARY:AzAHQ | Quality's Role in Organizational Culture
DESCRIPTION:Explore the role of quality leadership in fostering a culture of safety and quality within organizations from boardroom to front line employees
URL:https://nahq.org/event/azahq-qualitys-role-in-organizational-culture/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260429T120000
DTEND;TZID=America/Chicago:20260429T130000
DTSTAMP:20260422T233113
CREATED:20260326T165807Z
LAST-MODIFIED:20260421T165418Z
UID:10000094-1777464000-1777467600@nahq.org
SUMMARY:NAHQ Insider Live
DESCRIPTION:NAHQ’s 50th anniversary is a profound milestone not just for NAHQ but for healthcare Quality & Safety as a whole. Join NAHQ CEO Stephanie Mercado as she reflects on how far we have come and shares an exciting new suite of solutions from NAHQ designed to help individuals and organizations build the capabilities needed for today and the future. Josh Berlin from Rule of 3 will also offer a timely perspective on what’s new in today’s healthcare and Quality environment\, highlighting emerging challenges and shifts defining 2026 and their implications for healthcare leaders right now. \nSpeakers:  \nStephanie Mercado\, CAE\, CPHQ\nChief Executive Officer\nNational Association for Healthcare Quality (NAHQ) \nStephanie Mercado is the chief executive officer/executive director of the National Association for Healthcare Quality® (NAHQ)\, the organization at the forefront of elevating the profession and advancing the discipline of healthcare Quality & Safety. NAHQ sets the industry standard and helps individuals and organizations achieve it. The Chicago-based association also offers a strong community and professional home for those who work in healthcare Quality across the country and internationally. \nMercado brings more than 20 years of healthcare industry experience to her lead role at NAHQ. Since joining NAHQ in 2013\, she has implemented innovations and introduced methodologies to research and define standardized competencies for the healthcare quality profession. This has resulted in advancement of the discipline of Quality and increased visibility and credibility for the Quality workforce. \nJosh Berlin\, JD\nChief Executive Director\nRule of Three \nJosh brings more than 25 years of experience serving clients and leading teams\, most of which in healthcare advisory\, bringing that expertise to rule of three\, LLC as its CEO. He has been privileged to hold previous leadership roles at KPMG\, IBM Watson Health\, Dixon Hughes Goodman (now Forvis Mazars)\, and Citrin Cooperman. Both his current role and those past have presented opportunities to bring unconventional thinking to his clients\, while supporting dynamic teams\, across the full healthcare ecosystem (Providers\, Plans\, Employers\, Governments\, Advocacy\, etc.). He has been published numerous times over the years\, as well as quoted widely\, on a variety of healthcare trends and industry-relevant issues impacting how care is delivered\, coordinated and administered. Currently\, he serves on the Boards of vital.io\, Validation Institute\, the Population Health Management Journal\, and HealthTrackRx. \n 
URL:https://nahq.org/event/nahq-insider-live-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260422T120000
DTEND;TZID=America/New_York:20260422T130000
DTSTAMP:20260422T233113
CREATED:20260331T014804Z
LAST-MODIFIED:20260416T212003Z
UID:10000106-1776859200-1776862800@nahq.org
SUMMARY:Quality Strategic Priorities & Strategy Deployment
DESCRIPTION:Introduction and overview of alignment improvement efforts\nto strategic priorities and utilizing strategy deployment to\ncreate an infrastructure and roadmap that engages all\nlevels of leadership while empowering front-line\nstakeholders to make sustainable improvements.
URL:https://nahq.org/event/quality-strategic-priorities-strategy-deployment/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260408T120000
DTEND;TZID=America/Chicago:20260408T130000
DTSTAMP:20260422T233113
CREATED:20260306T211930Z
LAST-MODIFIED:20260402T152921Z
UID:10000092-1775649600-1775653200@nahq.org
SUMMARY:Leveraging the NAHQ Framework to Strengthen Practice\, Growth\, and Impact
DESCRIPTION:Speakers: \nCarole Guinane\, RN BSBA MBA BBSS CPHQ\nFounder and CEO\, White Bee LLC  \nJaclyn Hunter\, MSHI RN CPHQ\nSenior NAHQ Navigator\, NAHQ  \nThis first webinar of a two-part Learning Lab series explores the NAHQ Healthcare Quality Competency Framework\, the industry standard that defines the knowledge\, competencies\, and skills needed to advance Quality and Safety across the continuum of care and discusses why the Framework matters now. The discussion will be grounded in current healthcare realities and the rapid evolution of quality roles. Participants will examine how shifting expectations have widened the competency gap\, and why clearly defined competencies\, beyond job titles or tasks\, are essential for strengthening quality practice and advancing the profession. Participants will gain a clear overview of the Framework\, including its domains and competencies\, how it is built for everyone across roles and career stages\, and how progressive skill development supports growth from entry-level practice through senior leadership. The Framework is positioned not as a checklist\, but as a dynamic\, workforce-based tool that reflects how quality work is performed in today’s healthcare environment.  \nRegister now for part two of the Learning Lab series! Continue the conversation on May 20 in part two\, which will build on this foundation and explore how macro-level industry trends align to the NAHQ Healthcare Quality Competency Framework.   \nLearning Objectives:   \n\nDescribe the purpose and structure of the NAHQ Healthcare Quality Competency Framework.  \n\n\nIdentify priority competencies for different roles\, career stages\, and organizational needs. \n\n\nApply the Framework as a practical tool to identify strengths and gaps at the individual and team level. \n\n  \n 
URL:https://nahq.org/event/leveraging-the-nahq-framework-to-strengthen-practice-growth-and-impact/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260223T140000
DTEND;TZID=America/Chicago:20260223T150000
DTSTAMP:20260422T233113
CREATED:20260122T000035Z
LAST-MODIFIED:20260130T195831Z
UID:10000090-1771855200-1771858800@nahq.org
SUMMARY:AzAHQ | The Structure of Success: Defining Team Roles to Navigate Process Change
DESCRIPTION:Learn about a strategic blueprint for enhancing performance and process improvement in an evolving healthcare environment. Explore practical methodologies for establishing effective improvement teams\, clearly defining their roles and responsibilities\, and scoping their work to maximize impact and efficiency. healthcare system.
URL:https://nahq.org/event/azahq-the-structure-of-success-de%ef%ac%81ning-team-roles-to-navigate-process-change/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260218T140000
DTEND;TZID=America/Chicago:20260218T153000
DTSTAMP:20260422T233113
CREATED:20251208T001310Z
LAST-MODIFIED:20251216T183448Z
UID:10000084-1771423200-1771428600@nahq.org
SUMMARY:OrAHQ | Ethics and Compliance of AI Use in Healthcare Part II
DESCRIPTION:This is the second webinar in a 3-part series addressing the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part II will review the importance of conducting a thorough risk assessment prior to utilization of AI\, how to identify risks associated with AI use in healthcare\, and how to calculate the prioritization of risks for mitigation. Cost is free to members of the following organizations: MAHQ\, OrAHQ\, AZAHQ\, NEAHQ\, OAHQ\, UAHQ\, TGCAHQ\, NCAHQ\, FAHQ; $25 for all others.
URL:https://nahq.org/event/orahq-ethics-and-compliance-of-ai-use-in-healthcare-part-ii/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260218T120000
DTEND;TZID=America/Chicago:20260218T130000
DTSTAMP:20260422T233113
CREATED:20260120T193942Z
LAST-MODIFIED:20260120T213155Z
UID:10000089-1771416000-1771419600@nahq.org
SUMMARY:NAHQ Learning Lab - Elevating Quality Through Proactive Risk Management
DESCRIPTION:Speaker: Jamie M. Verdi\, JD\, LLM\, CPHRM \nVice President of Risk Management \nEmory Healthcare – Office of Quality \nProactive risk management is a critical component of advancing patient safety and fostering a culture of transparency and learning within healthcare organizations. This 1-hour webinar will explore how risk management\, quality and patient safety teams work collaboratively to identify emerging risks\, prevent harm\, and respond effectively when safety events occur. \nParticipants will examine how proactive risk management transforms healthcare quality and safety and the important role of safety event reporting\, including near misses\, and how non-punitive\, transparent reporting builds a culture of safety and accountability\, drives reliability and builds stronger patient outcomes. The webinar will also address best practices for disclosure and apology following significant patient harm events or allegations of patient harm. Attendees will gain insight into how risk management partners with patient safety and quality teams to conduct reviews\, support patients and families\, and implement patient safety initiatives designed to prevent re-occurrence and strengthen system reliability. \nLearning Objectives: \n\nDescribe how proactive risk management tools such as risk management education; policies and procedures; risk assessments and patient safety alerts (proactive practical tools and methods) are used to address emerging risk trends\, escalate concerns\, and implement timely interventions to protect patients before harm occurs. This objective will explain how risk management collaborates with patient safety and quality teams following significant harm events to conduct reviews\, implement patient safety initiatives\, and reduce the likelihood of re-occurrence through system-level improvements.\nRecognize the critical importance of safety event reporting including near misses and adverse events\, and explain how transparent\, non-punitive reporting practices support internal clinical review\, organizational learning (lessons learned from adverse events and near misses)\, and service recovery\, when appropriate.\nDiscuss the principles and purpose of Disclosure and Apology when significant patient harm has occurred or is alleged including ethical\, regulatory (state specific statutes regarding disclosure of medical errors) and patient-centered considerations for communicating with patients and families
URL:https://nahq.org/event/nahq-learning-lab-elevating-quality-through-proactive-risk-management/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260212T120000
DTEND;TZID=America/Chicago:20260212T130000
DTSTAMP:20260422T233113
CREATED:20260210T164246Z
LAST-MODIFIED:20260302T062519Z
UID:10000091-1770897600-1770901200@nahq.org
SUMMARY:Vastian | Quality's Economic Value: Making the Business Case for Compliance
DESCRIPTION:Join us for an insightful webinar to explore how Quality delivers measurable economic\, operational\, and clinical value—enhancing patient safety\, improving clinical outcomes\, reducing harm-related costs\, ensuring compliance\, and protecting your organization’s reputation. \nWhat if Quality was your organization’s most profitable investment and respected as a strategic asset? Learn how this shift drives measurable impact—clinically\, operationally\, financially\, and reputationally—positioning Quality as a catalyst for sustainable success.
URL:https://nahq.org/event/vastian-qualitys-economic-value-making-the-business-case-for-compliance/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260204T120000
DTEND;TZID=America/Chicago:20260204T130000
DTSTAMP:20260422T233113
CREATED:20260116T170801Z
LAST-MODIFIED:20260302T062526Z
UID:10000088-1770206400-1770210000@nahq.org
SUMMARY:NAHQ Info Session: NAHQ Micro-Credentials
DESCRIPTION:Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short\, virtual courses: NAHQ Micro-Credentials. \nLearn about them and our latest program: Regulatory & Accreditation\, powered by Joint Commission\, when you join us for this free info session. You’ll hear from NAHQ Senior Director\, Professional Development Aleese Eckenrode about this new offering. \nView other upcoming events.
URL:https://nahq.org/event/nahq-info-session-nahq-micro-credentials-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260123T150000
DTEND;TZID=America/Chicago:20260206T170000
DTSTAMP:20260422T233113
CREATED:20251217T041308Z
LAST-MODIFIED:20251217T041554Z
UID:10000086-1769180400-1770397200@nahq.org
SUMMARY:NAHQ: CPHQ Virtual Instructor-Led Review Course
DESCRIPTION:NAHQ’s virtual\, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline\, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. \nCourses include interactive lectures\, quizzing\, live Q&A\, and inter-session activities\, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions. \nCourse Schedule: January 23 – February 6 \nThe times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you. \nJanuary 23 – course introduction and platform walk through: 3 – 4 PM \nJanuary 26 – 30 – classroom sessions: 3 – 5 PM \nFebruary 2 – 6 – classroom sessions: 3 – 5 PM \nContinuing Education hours for this activity have been approved by the following:\nThe National Association for Healthcare Quality (NAHQ) is accredited as a provider of CPHQ Continuing Education (CE). NAHQ’s CPHQ prep products are an optional resource for candidates seeking to prepare for the CPHQ Examination. Using NAHQ’s CPHQ prep products does not guarantee candidates will pass the CPHQ Examination. \nThis nursing continuing professional development activity was approved by the Virginia Nurses Association\, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. There are no relevant financial relationships with ineligible companies for those with the ability to control the content of this activity. Nursing contact hours will be awarded for completion of this activity until January 15\, 2027. \nCriteria for successful completion includes completion of all modules that comprise this course and submission of the post-course evaluation. \n  \n\n\n\n\n\n\nView other upcoming events.
URL:https://nahq.org/event/nahq-cphq-virtual-instructor-led-review-course-7/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260122T110000
DTEND;TZID=America/Chicago:20260122T123000
DTSTAMP:20260422T233113
CREATED:20251219T173928Z
LAST-MODIFIED:20251219T173928Z
UID:10000087-1769079600-1769085000@nahq.org
SUMMARY:NEAHQ | Leveraging the QAPI Requirement for Enhanced Organization-Wide Strategic Alignment
DESCRIPTION:Unlock the full potential of your hospital’s Quality Assurance and Performance Improvement (QAPI) program with this dynamic 90-minute session designed for healthcare leaders ready to move beyond compliance. Attendees will discover how QAPI can drive culture change\, foster accountability\, and build a foundation for long-term sustainability. Ideal for those seeking to transform QAPI from a mandate into a mission. \nObjectives: \nParticipants will be able to: \n\nDifferentiate between a compliance-based and strategically aligned QAPI Program\nMap the five CMS QAPI elements to hospital strategic goals and priorities\nApply practical strategies to integrate QAPI activities into hospital-wide PI and governance structures\nEvaluate opportunities to use QAPI as a driver for culture change\, accountability\, and long-term sustainability
URL:https://nahq.org/event/neahq-leveraging-the-qapi-requirement-for-enhanced-organization-wide-strategic-alignment/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260121T120000
DTEND;TZID=America/Chicago:20260121T130000
DTSTAMP:20260422T233113
CREATED:20251215T201825Z
LAST-MODIFIED:20260120T200709Z
UID:10000082-1768996800-1769000400@nahq.org
SUMMARY:NAHQ Learning Lab - Leading the Change: Turning CMS 2026 Quality Priorities into Action
DESCRIPTION:Speaker(s): Michelle Block Schreiber\, MD \nDeputy Director\, Center for Clinical Standards and Quality \nDirector of the Quality Measurement and Value-Based Incentives Group \nCenters for Medicare and Medicaid Services \nJoin Dr. Michelle Schreiber\, Deputy Director for Quality & Value at CMS as she discusses how quality is embedded in value programs and what that means for burden reduction in day-to-day operations. You will hear the latest thinking across prevention and wellness\, maternal health\, aging with dignity\, patient safety\, and interoperability. Leave this webinar with strategies to translate these priorities into actionable takeaways to lead in your organization. \nLearning Objectives:  \n\nExplain how CMS is incorporating quality into value programs and identify ways your organization can reduce burden while protecting outcomes.\nPrioritize initiatives aligned to prevention and wellness\, maternal health\, aging with dignity\, patient safety\, and interoperability for your setting.
URL:https://nahq.org/event/nahq-learning-lab-leading-the-change-turning-cms-2026-quality-priorities-into-action/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260112T090000
DTEND;TZID=America/Chicago:20260309T230000
DTSTAMP:20260422T233113
CREATED:20241202T165036Z
LAST-MODIFIED:20260406T085747Z
UID:10000030-1768208400-1773097200@nahq.org
SUMMARY:NAHQ next call for abstracts
DESCRIPTION:Are you passionate about healthcare Quality & Safety improvement? Share your innovative ideas\, groundbreaking research and best practices in healthcare Quality & Safety improvement at NAHQ next. Submit your abstract by Monday\, March 9. \nLearn more  about the 2026 Call for Abstracts. \n\n\n\n  \n 
URL:https://nahq.org/event/nahq-next-call-for-abstracts/
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251217T110000
DTEND;TZID=America/Chicago:20251217T120000
DTSTAMP:20260422T233113
CREATED:20251204T003131Z
LAST-MODIFIED:20251209T190942Z
UID:10000081-1765969200-1765972800@nahq.org
SUMMARY:OAHQ | Addressing the Challenges Within Healthcare Quality Leadership
DESCRIPTION:This session will provide an overview of the seemingly insurmountable challenges encountered by healthcare quality leaders as well as considerations for addressing them and fostering a culture of safety.
URL:https://nahq.org/event/oahq-addressing-the-challenges-within-healthcare-quality-leadership/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251210T120000
DTEND;TZID=America/Chicago:20251210T130000
DTSTAMP:20260422T233113
CREATED:20251107T230154Z
LAST-MODIFIED:20251107T230347Z
UID:10000080-1765368000-1765371600@nahq.org
SUMMARY:NAHQ Learning Lab - Energizing Direct Report Rounding: A Key Tool in High Reliability Organizing
DESCRIPTION:Speaker(s): Elaine J. Huggins\, RN\, MSN\, CPHQ\, LSS Master Black Belt \nQSI Consultant VI\, National HRO Consultant \nKaiser Permanente \n  \nCeline Gray\, MBA\, LSSBB\, CPXP \nQuality Safety Improvement Consultant VI\, National Care Experience \nDaily Management System and KP Rounding National Lead \nKaiser Permanente \nConsistent\, high-quality direct reporting is a cornerstone of a High Reliability Organization—but how can leaders ensure it’s done effectively across teams? In this interactive Learning Lab\, experts from Kaiser Permanente will share how they used the Direct Report Rounding Experience Survey to pinpoint variations in rounding practices and uncover meaningful correlations with employee engagement\, patient safety\, and overall performance outcomes. Participants will gain practical insights into implementing and customizing this survey tool within their own organizations to strengthen leader–staff connections and promote safer care. Through real data and case examples\, you’ll see how measuring perceptions can directly improve engagement and accountability. Walk away with actionable strategies to elevate your rounding practices and drive measurable results in our teams. \nLearning Objectives: \n\nUnderstand the value of conducting monthly direct report rounds in developing psychological safety and employee engagement needed for the drive for zero harm.\nClarify what ‘quality’ direct report looks like and how to develop strong rounding skills.\nUnderstand how generating internal evidence that supports the practice of direct report rounding can re-energize and engage leaders to commit to this foundational leadership practice that supports HRO driven zero harm.
URL:https://nahq.org/event/nahq-learning-lab-energizing-direct-report-rounding-a-key-tool-in-high-reliability-organizing/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251207T140000
DTEND;TZID=America/Chicago:20251207T153000
DTSTAMP:20260422T233113
CREATED:20251208T000406Z
LAST-MODIFIED:20251216T182650Z
UID:10000083-1765116000-1765121400@nahq.org
SUMMARY:OrAHQ | Ethics and Compliance of AI Use in Healthcare Settings Part I
DESCRIPTION:This is the first webinar in a 3-part series considering the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part I will distinguish between ethics and compliance when considering AI use\, review the regulatory landscape surrounding AI use in healthcare\, and discuss how to conduct a risk assessment specific to AI use in healthcare. Cost is free to members of the following organizations: MAHQ\, OrAHQ\, AZAHQ\, NEAHQ\, OAHQ\, UAHQ\, TGCAHQ\, NCAHQ\, FAHQ; $25 for all others.
URL:https://nahq.org/event/orahq-ethics-and-compliance-of-ai-use-in-healthcare-settings-part-i/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251119T120000
DTEND;TZID=America/Chicago:20251119T130000
DTSTAMP:20260422T233113
CREATED:20251015T161834Z
LAST-MODIFIED:20251107T230134Z
UID:10000079-1763553600-1763557200@nahq.org
SUMMARY:NAHQ Learning Lab - Joint Commission’s Accreditation 360: Turning Standards into Strategies for Quality and Safety
DESCRIPTION:Speaker(s): Ken Grubbs\, DNP\, MBA\, RN \nExecutive Vice President\, Accreditation and Certification Operations (ACO) and Chief Nursing Officer \nJoint Commission \n  \nRobert Campbell\, PharmD\, BCSCP \nSr. Director\, Standards Interpretation\, Accreditation\, Decision Management\, Medication Safety – Division of Accreditation and Certification Operations \nJoint Commission \n  \nJoin Joint Commission for an insightful discussion on the future of accreditation and its continued impact on advancing Quality and Safety in healthcare. With Accreditation 360 standards going into effect on January 1\, 2026\, healthcare quality professionals are critical leaders in conveying the importance of the changes in driving quality and safety while reducing the burden created through complex requirements. This webinar will focus on how to prepare proactively\, positioning quality leaders to drive organizational transformation and measurable improvement. Participants will explore how to apply Accreditation 360’s performance-based standards to advance patient safety\, engage the workforce\, and deliver sustainable outcomes. \nLearning Objectives: \n\nTranslate Accreditation 360 changes and standards into actionable readiness strategies that extend beyond compliance checklists.\nDevelop proactive plans that position healthcare quality professionals as leaders in organizational transformation.\nApply Accreditation 360’s performance-based\, data-driven model to strengthen patient safety\, workforce engagement\, and measurable quality outcomes.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahq.org/event/nahq-learning-lab-joint-commissions-accreditation-360-turning-standards-into-strategies-for-quality-and-safety/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251106T110000
DTEND;TZID=America/Chicago:20251107T173000
DTSTAMP:20260422T233113
CREATED:20250910T184945Z
LAST-MODIFIED:20250925T210611Z
UID:10000076-1762426800-1762536600@nahq.org
SUMMARY:OrAHQ | CPHQ Review Course
DESCRIPTION:This is a review session for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam\, or who want to expand their existing quality management skills. Attendees will be able to identify areas within the CPHQ certification content outline where they are strong in their knowledge and where they are weak\, and thus require further study\, knowledge\, and/or experience prior to taking the CPHQ certification exam.
URL:https://nahq.org/event/orahq-cphq-review-course/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251105T120000
DTEND;TZID=America/Chicago:20251105T130000
DTSTAMP:20260422T233113
CREATED:20251003T234739Z
LAST-MODIFIED:20251003T235231Z
UID:10000077-1762344000-1762347600@nahq.org
SUMMARY:NAHQ Learning Lab - Leading Through Change: Positioning Your Organization for Success in the CMS Transforming Episode Accountability Model (TEAM)
DESCRIPTION:Speaker: Patricia Resnik\, MJ\, MBA\, RRT\, FACHE\, CPHQ\, CHC\, CHPC\, CMAC \nNAHQ Board President \nCompliance Officer\, HealPros \nCMS’s Transforming Episode Accountability Model (TEAM) performance year 1 begins January 1\, 2026\, and will significantly reshape how quality\, outcomes\, and accountability are measured in healthcare. This webinar brings the TEAM model into focus at a critical moment\, giving quality professionals the knowledge and tools they need to prepare for what’s ahead. Participants will gain insights into how quality data drives success under TEAM\, the workforce skills required for implementation\, and strategies for positioning their organizations to lead in this new era. With the launch date fast approaching\, now is the time to understand TEAM’s impact and strategically prepare for this transformational value-based care model. \nLearning Objectives: \n\nSummarize the goals\, structure\, and key components of CMS’s TEAM model and why it represents a transformative shift in payment and delivery.\nAnalyze how quality data is integrated into the TEAM model and its role in improving outcomes and reducing costs.\nAssess the impact of TEAM on the healthcare quality workforce and identify the leadership skills needed for successful implementation.\nEnvision future opportunities and innovations under TEAM to position their organizations for long-term success.\nUnderstand the resources available at the National Association of Healthcare Quality (NAHQ) to support organizations in creating robust strategies for driving successful quality and financial outcomes in value-based care models.\n\nBy becoming a NAHQ member\, you will receive complimentary access to all NAHQ Learning Labs. View other upcoming events.
URL:https://nahq.org/event/nahq-learning-lab-leading-through-change-positioning-your-organization-for-success-in-the-cms-transforming-episode-accountability-model-team/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251023T140000
DTEND;TZID=America/Chicago:20251023T150000
DTSTAMP:20260422T233113
CREATED:20250917T221416Z
LAST-MODIFIED:20250917T221416Z
UID:10000073-1761228000-1761231600@nahq.org
SUMMARY:AzAHQ | Lead with Purpose: Discover Your Why and Activate Your Strengths
DESCRIPTION:In a world where complexity and change are constant\, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead from that place of clarity. This dynamic and reflective session is designed to help you uncover your personal leadership “why” and align it with your natural strengths. Rooted in Simon Sinek’s Start With Why and Gallup’s Strengths Finder\, this session invites you to look inward in order to lead outward\, more purposefully\, confidently\, and effectively. \n  \nFree for members of AzAHQ\, FAHQ\, MAHQ\, NCAHQ\, NEAHQ\, OAHQ\, OrAHQ\, TGCAHQ\, and UAHQ
URL:https://nahq.org/event/azahq-lead-with-purpose-discover-your-why-and-activate-your-strengths/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251017T100000
DTEND;TZID=America/Chicago:20251017T183000
DTSTAMP:20260422T233113
CREATED:20250917T222133Z
LAST-MODIFIED:20250917T222133Z
UID:10000074-1760695200-1760725800@nahq.org
SUMMARY:AzAHQ | Navigating the Changing Healthcare Environment
DESCRIPTION:Dive into the role of data analytics in quality management. Showcase tools and techniques for leveraging data to drive continuous improvement and decision-making.
URL:https://nahq.org/event/azahq-navigating-the-changing-healthcare-environment/
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