AI-Enhanced Incident Reports: Identifying Root Causes and Tracking Trends
2026-08-05 12:00 - 13:00 (America/New_York)
This presentation outlines how artificial intelligence can be integrated into existing incident reporting systems to improve patient safety, reduce subjectivity, and enable proactive risk management. Using Nicklaus Children’s Health System as the case study, the presentation explains how a homegrown AI tool (“AskNick”) is integrated with RL Solutions to analyze incident reports using natural language processing. It will describe how AI can systematically review the brief factual descriptions within incident reports to generate a standardized problem list, assign parent and child categories, and identify root causes with greater consistency than traditional human review.

August 2026 CPHQ Prep Virtual Class
2026-08-07 15:00 - 2026-08-23 17:00 (America/Chicago)
NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. Courses include interactive lectures, quizzing, live Q&A, and inter-session activities, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions.
Schedule
The times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you.
August 7– course introduction and platform walk through: 3PM-5PM
August 10-14 – classroom sessions: 3PM-5PM
August 17-21 – classroom sessions: 3PM-5PM

Leadership Development and a Standard Work Foundation
2026-08-18 12:00 - 13:00 (America/New_York)
Join the Ohio Association for Healthcare Quality (OAHQ) for
a focused presentation on practical leadership
development. Discover how the most effective healthcare
quality leaders are cultivated through active participation in
strategy deployment methods. We will explore how
empowering your team to drive continuous daily
improvement naturally builds essential leadership
capabilities.

Learning Lab Part 3: Turning Safety Learning into Sustained Improvement
2026-08-19 12:00 - 12:30 (America/Chicago) | Virtual
Speaker:
Dr. Panissa Caldwell, DHA MHA BSN RN CSHA
Senior Director of Clinical Operations
Novant Health
Description:
Improving patient safety does not stop at identifying risks or responding to events. The real impact comes from how organizations communicate, engage, and ensure that learning leads to lasting change. In this final part of the three-part Learning Lab series, participants will focus on how to translate safety insights into sustained improvement across teams and systems. Attendees will explore practical approaches to harm communication with patients and families, strategies to engage frontline staff and leaders in ongoing learning, and governance structures that support clear decision-making and follow-through. This session brings the full series together by helping participants ensure that what is learned leads to meaningful, lasting improvements in safety outcomes.
Learning Objectives:

Apply effective harm communication and resolution practices that support patients, families, and caregivers while aligning with organizational risk and legal processes.
Integrate patient and family perspectives into safety learning through codesign, PFAC involvement, and patient reported safety insights.
Design safety governance structures that support clear decision rights, escalation pathways, and closed loop follow-through on identified risks

If you missed parts one or two of the Learning Lab series, you can access the on-demand versions available at nahu.nahq.org

Transforming Clinical Nursing Informatics through the development of a Clinical Nursing Analytics Program
2026-08-21 12:00 - 13:00 (America/New_York)
Join us to: Understand what’s being done at MedStar Health with the Clinical Nursing Analytics Program, Examples of data products used to drive quality and Initiatives to advance the organization to becoming data-driven.

NAHQ next 2026
2026-09-14 09:00 - 2026-09-16 13:00 (America/Chicago)
Positioning You For What’s Next
NAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed with sessions featuring visionary healthcare leaders from top-tier organizations offering innovative, real-world solutions for how Quality & Safety can be activated to solve healthcare’s greatest challenges. All content is aligned to the industry-standard Healthcare Quality Competency Framework and offers CPHQ CE*.
Registration is now open!
*The number of credits is subject to change.

How to Run a Rapid Performance Improvement Workshop
2026-09-18 12:00 - 13:00 (America/New_York)
Join us to:
Define and scope the right problem to maximize impact
Strengthen communication strategies to drive alignment and engagement
Lead each stage of the RPIW with confidence
Establish post- RPIW accountability to sustain improvements

October 2026 CPHQ Prep Virtual Class
2026-10-02 15:00 - 2026-10-16 17:00 (America/Chicago)
NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. Courses include interactive lectures, quizzing, live Q&A, and inter-session activities, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions.
Schedule
The times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you.
October 2– course introduction and platform walk-through: 3 PM – 5 PM
October 5-9 – classroom sessions: 3 PM – 5 PM
October 12-16 – classroom sessions: 3 PM – 5 PM

Healthcare Quality Week
2026-10-18 - 2026-10-24
Healthcare Quality Week (HQW), brought to you by NAHQ, is a dedicated time to celebrate the discipline and raise awareness of the positive impact those working in healthcare quality and safety have in their organizations and communities. Quality has taken center stage and more people working in healthcare quality and safety are being called upon to do this critical work.
Save the Date

24th Global Summit on Nursing Education & Health Care scheduled to take place on October 19–20, 2026 in Tokyo, Japan
2026-10-19 09:00 - 2026-10-20 18:00 (Asia/Tokyo)
We are honored to invite you to the 24th Global Summit on Nursing Education & Health Care, scheduled to take place on October 19–20, 2026, in the vibrant city of Tokyo, Japan.
Theme:“Fostering Excellence in Nursing: Research, Education & Collaborative Practice”
Participants will have the opportunity to:s
✔ Discover innovative research and best practices in nursing education and clinical care
✔ Engage in meaningful discussions with global healthcare experts and thought leaders
✔ Share knowledge and experiences that advance patient outcomes and nursing excellence
✔ Build impactful international collaborations to strengthen healthcare systems worldwide
✔ Participate in workshops, keynote sessions and panel discussions led by distinguished speakers
Join us in Tokyo—or participate virtually—for two enriching days of learning, networking, and professional growth, dedicated to advancing the nursing profession across borders.
For more details, please visit:https://nursingeducation.inovineconferences.com
Warm regards,
Monica Blair
Program Manager
Nursing Education Summit 2026
Tokyo, Japan
WhatsApp: +1 (714) 970-4946

December 2026 CPHQ Prep Virtual Class
2026-12-04 09:00 - 2026-12-18 11:00 (America/Chicago)
NAHQ’s instructor-led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable tips on how to best prepare for the exam. Courses include interactive lectures, quizzing, live Q&A, and inter-session activities, all focused on building your knowledge of the CPHQ content areas and helping you get ready for the exam. Note that session recordings are not included with course materials; please plan to prioritize attendance for all sessions.
Schedule
The times shown below are in Central time. Please use this helpful time zone converter (https://www.thetimezoneconverter.com) to see when sessions will start and end for you.
December 4– course introduction and platform walk-through: 9 AM – 11 AM
December 7-11 – classroom sessions: 9 AM – 11 AM
December 14-18 – classroom sessions: 9 AM – 11 AM
