Room: Ballroom A
Increasing Value of the Healthcare Quality Profession. Making the Most of Change to Deliver on the Promise of Healthcare Quality.
Stephanie Mercado, CAE, CEO and Executive Director, NAHQ
David Nash, MD MBA, Founding Dean, Jefferson College of Population Health of Thomas Jefferson University
Healthcare quality professionals can position themselves as a stabilizing force in a rapidly changing care environment. Certain healthcare trends will provide quality professionals with the opportunity to deepen their impact on their organizations. David Nash, MD MBA, Founding Dean, Jefferson College of Population Health, and Stephanie Mercado, CEO of NAHQ, will identify these trends and discuss how their linkages to other healthcare stakeholders offer quality professionals the possibility to build bridges while taking a leadership position to achieve critical quality goals.
Stephanie Mercado, CAE, is a leader in healthcare association management. She is recognized for her success in advancing medical and administrative professions and their associations. During her career, she has helped associations build balanced, value-producing portfolios. Since Stephanie joined NAHQ in 2013, CPHQ certificants and NAHQ members have increased by more than 50%. She has raised NAHQ’s prominence and value with the introduction of industry elevating initiatives such as HQ Essentials, the National Quality Summit and NAHQ NEXT. Stephanie has deep knowledge of healthcare issues gained from 18 years on both the front line and in executive association leadership. She has built healthcare competencies and medical curriculum models, certifications, professional development and training programs, as well as conducted advocacy for associations. Stephanie is a sought-after expert on best practices for healthcare associations and on healthcare quality. She serves on expert panels, National Steering Committees, and informal think-tanks.
David Nash, MD MBA, is the Founding Dean of the Jefferson College of Population Health (JCPH) of Thomas Jefferson University and the Dr. Raymond C. and Doris N. Grandon Professor of Health Policy in Philadelphia, PA. Dr. Nash is a board-certified internist who is internationally recognized for his work in outcomes management, medical staff development and quality-of-care improvement. He consults in the public and private sectors, chairing the Technical Advisory Group of the Pennsylvania Health Care Cost Containment Council, and serving on the Board of Directors for Humana Inc. since December 2009. He writes a column on MedPage Today, has authored more than 100 articles in major journals, edited 23 books, and is Editor-in-Chief of four major national journals including American Journal of Medical Quality, Population Health Management, P&T, and American Health & Drug Benefits.