NAHQ: CPHQ Virtual Instructor-Led Review Course

NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in…

NAHQ: CPHQ Info Session

Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success…

NAHQ Learning Lab – What Does Good Quality Mean to You?

Virtual

Speaker: Tanya Stinson, MHQS, CMBB, MCBA, CRP  This presentation will discuss the use of the Voice of Customer tool, along with Lean and Six Sigma methods to eliminate wastes, errors, and…

AI-Powered Insights: Redefining Patient Experience Analysis

Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data. Objectives: Participants will be able to describe the benefits and drawbacks of using AI in…