Better Quality Through Better Measurement Online Course with Coaching
In this program, you will discover what quality measurement is and why it matters, how to set a clear and achievable aim, how to define a family of measures tightly…
NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in…
NAHQ: CPHQ Info Session
Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success…
NAHQ Learning Lab – What Does Good Quality Mean to You?
VirtualSpeaker: Tanya Stinson, MHQS, CMBB, MCBA, CRP This presentation will discuss the use of the Voice of Customer tool, along with Lean and Six Sigma methods to eliminate wastes, errors, and…
AI-Powered Insights: Redefining Patient Experience Analysis
Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data. Objectives: Participants will be able to describe the benefits and drawbacks of using AI in…