Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development

October 2022

The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?” The answer is no.

Workforce Report Toolkit

Download NAHQ's workforce report toolkit for a PowerPoint template and a video presentation for tips and ideas on delivering the information revealed in the workforce report.

NAHQ Insights

Research

About the study: As healthcare delivery systems increasingly adopt models designed to reward cost-efficient and high-quality care, the demand for expertise in healthcare quality continues to grow. There has been…

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Whitepaper​

Patient-centered care is increasingly outpatient care and hospitals are approaching a once-unthinkable milestone: The American Hospital Association announced in January 2019 that hospitals’ revenue from ambulatory care nearly equals that…

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Whitepaper​

From the start, quality leaders and the healthcare quality workforce have played a vital role in Lifespan’s strategic initiative to deliver operational excellence. The drive for operational excellence has produced…

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Whitepaper​

To do a better job of consistently fulfilling its mission to provide superior quality healthcare services across an integrated delivery network that includes 27 acute care hospitals and more than…

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Whitepaper​

As CEO of NAHQ, Stephanie Mercado spends a lot of time thinking about three things critical to the success of her organization: people, infrastructure and technology. And it’s the people,…

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Whitepaper​

Brent James, MD MStat, knows a thing or two about healthcare quality. Among his pioneering research and other quality accomplishments, James was one of the authors of two seminal reports from…

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News from NAHQ

Thought Leadership

March 2023 Modern Healthcare In honor of Patient Safety Awareness Week, March 12-18, NAHQ CEO Stephanie Mercado, CAE, CPHQ, speaks on the importance of workforce safety and how it coincides…

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Thought Leadership

March 2023 Modern Healthcare “It’s time to evolve beyond legacy views where quality equals compliance, to the future where quality equals excellence.” READ NOW NAHQ Awards Recognize Outstanding Healthcare Quality…

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Thought Leadership

Patient Safety Courses A Tough Sell At Medical Schools

Modern Healthcare

February 2023 Modern Healthcare NAHQ CEO Stephanie Mercado is among others interviewed by Mari Devereaux, Modern Healthcare’s safety and quality reporter, in an article that hones in on medical schools facing…

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Thought Leadership

Quality As A Business Strategy To Address National Healthcare Crisis

February 2023 Chief Executive

February 2023 Chief Executive NAHQ CEO Stephanie Mercado provides insights for healthcare executives about the importance of integrating quality. “When the going gets tough in other industries, they double down…

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Thought Leadership

January 2023 HealthLeaders NAHQ CEO Stephanie Mercado is interviewed by HealthLeaders on NAHQ’s groundbreaking workforce report and how organizations need to start building a strong healthcare quality workforce NOW. “The…

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Thought Leadership

October 2022 Modern Healthcare NAHQ CEO Stephanie Mercado is interviewed by Mari Devereaux, Modern Healthcare’s safety and quality reporter, in an article that features the results of NAHQ’s groundbreaking workforce…

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