
Gaining Insights to Advance Healthcare Quality
NAHQ is the only organization dedicated to advancing healthcare quality competencies, defining the standard of excellence for the healthcare industry. We are uniquely equipped to help healthcare organizations, quality professionals and others doing the work of quality to achieve their short- and long-term quality and patient safety goals. NAHQ thought leadership advances the healthcare quality profession by providing context for data and issues.
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Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
October 2022
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?” The answer is no.
Workforce Report Toolkit
Download NAHQ's workforce report toolkit for a PowerPoint template and a video presentation for tips and ideas on delivering the information revealed in the workforce report.
NAHQ Insights
Author Maulik Joshi, DrPH – President and CEO, Meritus Health President, Proposed Meritus School of Osteopathic Medicine On occasion, NAHQ invites experts to share their opinions on topics related to…
Authors Stephanie Mercado, CAE, CPHQ Executive Director and CEO NAHQ Anna Flattau, MD, MSc, MS Enterprise Vice President Jefferson Primary Care at Jefferson Health Alumni Professor and Chair of Family…
Authors Ethan Feldmiller, MHA – Administrative Fellow, Meritus Health Lynnae Messner, CPhT – Director of Outpatient Care Management, Meritus Health Sridhar Rao Gona, MS, MHA – Pharmacy Informatics and Research,…
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s…
Introduction: This study describes the work of healthcare quality professionals during the COVID-19 pandemic, highlighting the successes and challenges they faced when applying their expertise in performance and process improvement…
Authors Shayann Ramedani, MD, MEd Medical Student, Researcher, Penn State College of Medicine Peter Pronovost, MD, PhD Chief Quality and Clinical Transformation Officer, University Hospitals On occasion, NAHQ invites…
News from NAHQ
Healthcare Will Improve When Quality Improves – And It Begins With Workforce Competencies
November 2020 Stephanie Mercado Healthcare will face a dire financial imperative to close the quality gap in the post-pandemic era. Read More NAHQ Launches Groundbreaking Research on Why Competency Standardization…
Leading a Quality Improvement Revolution
August 2020 Accountable Care Learning Collaborative at Western Governors University Join the conversation with NAHQ CEO Stephanie Mercado as she discusses how NAHQ is leading the quality revolution with its…
January 2020 Stephanie Mercado Aligning healthcare employees on the same industry-standard quality competencies will prepare them to provide the uncompromising care and value that patients deserve. Read More NAHQ Launches…
Moving Upstream in Healthcare is a Big Conversation
June 2019 Stephanie Mercado Enlightened healthcare organizations are moving upstream to focus on workforce competency development. Read More NAHQ Awards Recognize Outstanding Healthcare Quality Professionals CHICAGO (October 6, 2021) —…
All Roads Lead to the Quality Workforce
April 2019 Stephanie Mercado It’s time for healthcare organizations to take a bold step towards excellence by hardwiring training on healthcare quality competencies into their workforces. Read More NAHQ Releases…
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