A New NAHQ Report on Navigating Healthcare Complexity Through Workforce Competency
April 30, 2026Share:
Yesterday during NAHQ Insider Live, CEO Stephanie Mercado shared perspectives on the current healthcare and quality landscape, including the emerging challenges and shifts shaping 2026.
Building on that context, NAHQ is announcing the release of its new report, “Leveraging the NAHQ Healthcare Quality Competency Framework to Meet Today’s Healthcare Industry Pressures”. The report provides a timely, structured view of how today’s most pressing industry dynamics intersect with workforce capabilities, offering healthcare leaders a practical framework to align competencies with performance demands to sustain improvement in an increasingly complex environment.
The white paper illustrates how these pressures cannot be managed in isolation, nor addressed through episodic fixes. They require coordinated leadership, anchored with strong competencies, to modernize the workforce, stabilize performance, and sustain improvement in an increasingly complex environment.
Quality lives where care happens.
Our responsibility as leaders is to ensure the workforce is prepared to deliver it consistently, safely, and sustainably.
I encourage you to read the latest insights from NAHQ. The report is online and shared on our social channels. We’d love to hear what you think.
April Taylor, FACHE, CMQ/OE, CLSSBB, CPPS, CPHQ
NAHQ President
There is a roadmap to healthcare Quality excellence. NAHQ can help you follow it.
The NAHQ Healthcare Quality Competency Framework™ serves as the industry-standard, defining the Quality Safety competencies, skills and behaviors required to advance Quality & Safety excellence across the healthcare continuum.
This expert-created, data-informed framework is continuously validated and updated by NAHQ to ensure it provides the most up-to-date information, guiding professionals, organizations, and the healthcare industry to create a competent, coordinated workforce prepared to deliver healthcare excellence.
