The COVID-19 crisis has forced us to adopt and work in a more virtual environment, at both organizational and individual levels.

For instance, many of us have experienced a rapid shift to a telehealth/telemedicine model in our organizations and know there are likely improvements that can be made to such processes. Remember to access to NAHQ’s COVID-19 Resource Center, which provides you with content to help you navigate today’s challenges. Plus, this month’s Learning Lab webinar, Telehealth: Looking Through a Quality Lens, focuses on this topic as well. Learn more about the May 28 webinar.

At the individual level, we continue to strive toward professional development goals, including pursuit of the Certified Professional in Healthcare Quality® (CPHQ) certification. While many testing centers have temporarily closed to help prevent the spread of COVID-19, you do not have to put your professional aspirations on hold.

I am excited to share NAHQ recently received approval from the National Commission for Certifying Agencies to offer another CPHQ exam completion option. You can now take the CPHQ exam online with a remote proctor. Read our FAQ document with details on what to expect with this exciting new testing modality.

In addition, NAHQ now offers a virtual instructor-led course as a format to prepare for the CPHQ exam. This has proven to be a very popular option with our May course having sold out and with June’s course already nearing capacity. Recently, we opened registration for July and August, and we have reopened our 25% discount on CPHQ and CPHQ prep resources, including these new virtual instructor-led courses, through May 26.

If you want to assess your readiness for the exam, take our free CPHQ practice exam. Even if now is not the right time for you to formally sit for the CPHQ, take the free practice exam now.

Also be sure to share this offer with your co-workers and across your professional networks, so they can take advantage of this valuable prep material, too. One easy way to do that is to follow NAHQ’s LinkedIn feed and like/share posts that showcase these great offers.

I take pride and comfort in knowing NAHQ is here for you and your organizations during these challenging times. As always, thank you for your unwavering dedication to healthcare quality, and take care.

Carole Guinane, RN BA MBA CPHQ
NAHQ President

Read the May 2020 eNews issue

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