Transforming healthcare quality and safety competencies, the relationship will allow access to scalable workforce development programs

CHICAGO (February 15, 2021) – Today, the National Association for Healthcare Quality (NAHQ) and rule of three, LLC (ro3) are pleased to announce a strategic alliance that will ensure the industry has access to scalable workforce development programs centered on quality and safety competencies. Given the dynamic pace of change in the industry, healthcare organizations are realizing that workforce readiness is critical to finally delivering on the promise of high-value, high-quality care that provides equitable outcomes for all. The effort will coalesce extensive skills in healthcare quality competency development via NAHQ’s twice-validated, industry standard Healthcare Quality Competency Framework, and ro3’s distinctive healthcare advisory services, catering to a diverse client portfolio’s strategic and operational needs as they evolve and adapt.

“After more than four decades spent advancing the competency of individual professionals through the Certified Professional in Healthcare Quality® (CPHQ) certification, NAHQ is proud to extend our industry-standard work on healthcare quality competencies and competency-based training to healthcare organizations at-scale to accelerate their quality and safety progress,” said Stephanie Mercado, NAHQ’s CEO and Executive Director. “Our development of the Workforce AcceleratorTM and close collaboration with ro3 will allow us to help healthcare organizations of all sizes transform their workforce into a quality force.”

Josh Berlin, ro3 CEO, commented, “Healthcare is starved for true change and innovation, but doing so at the quality professional level is all too often overlooked. The next logical step in the evolution of NAHQ was to enable quality workforce competency development by bringing to market an organization-wide solution that accelerates upskilling from one person at a time to one enterprise at a time. As NAHQ eyes transforming the quality agenda at-scale, we’ve embraced a close alignment to their mission and are excited to bring a set of complementary advisory services that will bolster our mutual client success.”

The Workforce AcceleratorTM is NAHQ’s solution for healthcare organizations that desire to achieve faster, better results from their quality efforts by proactively approaching workforce upskilling through the lens of developing their healthcare quality competencies and skills. NAHQ plans to launch the Workforce AcceleratorTM Beta later this year. Interested organizations should contact:

Scott Woodard, NAHQ Director of Workforce Solutions, at

About NAHQ
NAHQ is the leader in healthcare quality workforce competencies and creator of the twice-validated, industry-standard Healthcare Quality Competency Framework. NAHQ provides a strategic advantage to healthcare professionals and the organizations they serve by developing and evolving workforce competencies in healthcare quality that result in better patient and financial outcomes to support the goals of healthcare value.

NAHQ offers the only accredited certification in healthcare quality, the CPHQ®, now held by nearly 13,000 individuals world-wide, extensive educational programming, networking opportunities and career resources to nearly 9,000 members. Learn more about NAHQ at

About rule of three, LLC
rule of three, LLC (ro3) is a strategic healthcare advisory company, well-tenured in helping diverse clients (providers, payors, employers, advocacy, and startups) adeptly navigate their challenging inflection points in this dynamic time in the healthcare industry. ro3 readily employs a personal touch and a virtual approach when needed, partnering with clients to develop and deploy business strategies and plans with a human focus, driving towards meaningful, outcome-driven action. For more information, please contact

Media Contacts

Brittannia Gordon
(973) 641-0523

Devon Malloy
rule of three, LLC

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