COVID-19 is presenting unprecedented challenges to public health and to healthcare delivery. This is unquestionably a troubling time for all of us, both as healthcare professionals and as global citizens. Our response to COVID-19 will have a lasting impact across the globe. And, there is no question that those working in healthcare quality will demonstrate their indispensable value to the healthcare team.

We know that some of you have been asked to leverage data to develop insights for organizational decision-making, while others have been called on to help re-engineer processes and procedures to help reduce the spread of the virus and to keep patients and your colleagues safe. Some of you are developing new screening processes for the virus, and others are working on rapid transitions to telehealth care. Still others are being called on to support population health efforts to minimize the virus in your communities. These examples, along with many more, show the practical value that quality professionals like you contribute to healthcare every day, and most especially, when there is a healthcare crisis.

During times like these, take heart and take time to appreciate that YOU are called on to solve the most urgent challenges in healthcare. You have the competencies to do this work well and you are trusted by your leaders, your colleagues and your patients, and you deserve that honor.

Know that NAHQ’s Board of Directors and staff are with you every step of the way. You have a special place in our hearts and minds, and we are appreciative of your contributions, which make us proud every day.

Keep up the great work and reach out to NAHQ. Share your wins with us and express ideas about how NAHQ can support its constituents at work. Connect with us at info@nahq.org.

Carole Guinane, RN BA MBA CPHQ
President

Marian Savage, MSN RN NEA-BC CPHQ PMP
President-Elect

Sandra Jones, BSN MSM RN CPHQ CPHRM LNCC
Immediate Past President

Patricia Kirkpatrick, MJ RN CPHQ
Secretary/Treasurer

Cheri Graham-Clark, MSN RN PHN CPHQ CPHRM ASQ CSSBB FNAHQ
Director-at-Large

Michael R. Friedman, MD CPHQ
Director-at-Large

Eric Witte, PT DPT MBA CPHQ
Director-at-Large

Emmett Ervin, MPA CPHQ
Healthcare Quality Commission Chair

Nidia Williams, PhD MBB CPHQ FNAHQ
Competencies Commission Chair

Patricia Resnik, MJ MBA RRT FACHE CPHQ CHC
Education Commission Chair

Nancy Curdy, MSN MS-HQPS RN CPHQ CPPS
Recognition of the Profession Commission Chair

Stephanie Mercado, CAE
CEO and Executive Director

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