National Association for Healthcare Quality Announces Addition to Growing Portfolio of Credential Offerings
NAHQ Micro-Credentials enable Quality professionals to delve deeply into each domain of the
NAHQ Healthcare Quality Competency Framework
(CHICAGO, May 15, 2025) – The National Association for Healthcare Quality® (NAHQ) announced the expansion of its NAHQ Micro-Credentials offering, launching the Performance and Process Improvement (PPI) Micro-Credential, which equips professionals to confidently lead sustainable improvement by integrating essential methodologies like PDCA and Lean, with proven project and change management principles. Through scenario-based case studies, online learners develop the skills to navigate resistance, build stakeholder buy-in, and guide teams through every phase of improvement initiatives. This new Micro-Credential joins our NAHQ Micro-Credential in Health Data Analytics, launched in 2024.
Each NAHQ Micro-Credential focuses on a specific domain of the NAHQ Healthcare Quality Competency Framework™, allowing participants to build on existing knowledge. Notably, for those with a Certified Professional in Healthcare Quality (CPHQ®), NAHQ Micro-Credentials provide a new option to expand their expertise. If one is new to healthcare Quality or doesn't need a full certification, NAHQ Micro-Credentials offer a focused learning experience to gain practical skills.
Additionally, NAHQ Micro-Credentials are:
- Designed by experts in healthcare Quality and adult-learning
- Self-paced, interactive, multi-media content and activities
- Virtual learning, with downloadable resources
"Our NAHQ Micro-Credentials program allows individuals to tailor their learning experience to their specific needs and interests, all while mastering critical competencies within the NAHQ Healthcare Quality Competency Framework," said Jennifer Pitts, Vice President of Programs, Products, and Certification, at NAHQ. "Healthcare professionals are busier than ever. NAHQ is committed to providing healthcare professionals with learning tools that maximize education, while balancing demanding schedules."
Additional NAHQ Micro-Credentials are in development and will be added to NAHQ's portfolio throughout 2025 and into 2026.
About NAHQ
The National Association for Healthcare Quality® (NAHQ) is at the forefront of elevating the profession and advancing the discipline of quality & safety across the continuum of care. We set the industry standard through our expert-created, twice-validated Healthcare Quality Competency Framework™ and help individuals and organizations achieve it through educational programming, industry leading data-driven intelligence, and the only accredited certification in healthcare quality, Certified Professional in Healthcare Quality®(CPHQ). NAHQ also serves as a welcoming membership community and a trusted partner to 150+ organizations helping build quality infrastructures, workforce planning and professional development programs and quality cultures. Learn more at NAHQ.org (https://www.nahq.org/)
Media Contact
Evelyn Warren
National Association for Healthcare Quality
(704) 488-7690
ewarren@nahq.org
There is a roadmap to healthcare Quality excellence. NAHQ can help you follow it.
The NAHQ Healthcare Quality Competency Framework™ serves as the industry-standard, defining the Quality Safety competencies, skills and behaviors required to advance Quality & Safety excellence across the healthcare continuum.
This expert-created, data-informed framework is continuously validated and updated by NAHQ to ensure it provides the most up-to-date information, guiding professionals, organizations, and the healthcare industry to create a competent, coordinated workforce prepared to deliver healthcare excellence.




