Stay up to date on NAHQ News
NAHQ promotes the importance of healthcare quality and healthcare quality education. We advocate for building quality capacity through competency development among healthcare professionals, organizations, and higher education institutions to make healthcare better.
We are spreading the word about the hard work our members and their organizations are doing to improve healthcare quality for all.
Read on to see our most recent blog posts, press releases and media coverage.
Blog Posts
Quality Professionals are the People Who Ask, “Why?” Yolanda Wilson, MSN, RN, CPHQ, HACP, did not aspire to be a quality professional when she began her career in Newfoundland, Canada.…
Experience has taught me that addressing challenges head-on makes us better. This is the perspective I take in my work and it has served me well as a healthcare quality…
I believe in the power of professional networks. I have cultivated mine to not only support my career but to give back to the healthcare quality community. With NAHQ becoming…
The struggle is real. We are experiencing a significant shortage of healthcare workers. The crisis is particularly acute in nursing. The United States Bureau of Labor Statistics is projecting that…
I have always been fascinated by the career journeys of healthcare quality professionals. I love hearing about when you were first bit by the quality bug and how quality is…
“The best way to find yourself is to lose yourself in the service of others.” Mahatma Gandhi April is National Volunteer Month in the United States. As the president of…
Press Releases
NAHQ welcomes new board leadership CHICAGO (April 8, 2024) – The National Association for Healthcare Quality® (NAHQ) has announced its new board members and leadership positions: Patricia Resnik, MJ, MBA, RRT, FACHE,…
The Prestigious Award Honors the Most Influential and Impactful Leaders in the Healthcare Industry CHICAGO (Dec. 4, 2023) – The National Association for Healthcare Quality® (NAHQ) proudly announced today that Stephanie…
National Association for Healthcare Quality Celebrates Growing Profession and Discipline with Special Events During Healthcare Quality Week Oct. 15-21 Exclusive Screening of Award-Winning HBO Documentary BLEED OUT to be Featured Among…
The quality-driven health system has committed to NAHQ’s Workforce Accelerator® solution for healthcare quality and safety advancement. CHICAGO (Aug. 17, 2023) – The National Association for Healthcare Quality® (NAHQ) is…
CHICAGO (May 31, 2023)—The National Association for Healthcare Quality® (NAHQ) has been invited to share its insights on improving healthcare quality and safety through the workforce at the 2023 thINc360…
NAHQ CEO Recognized for Chief Staff Executive Achievement The Samuel B. Shapiro Award for Chief Staff Executive Achievement is the highest honor the Association Forum bestows on an association professional. …
In the Media
Potential CMS Measure Shows Divide Over Quality Training Standards
In this thought-provoking article, NAHQ CEO Stephanie Mercado, CAE, CHPQ and Robin Betts, Kaiser Foundation Health Plan and Hospitals Northern California VP of safety, quality and regulatory services, discuss the importance of…
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes The value of a quality department is reflected by its impact on quality and safety outcomes…
Inspiring Women Podcast
NAHQ CEO Stephanie Mercado, CAE, CPHQ, spoke with Laurie McGraw in the latest Inspiring Women podcast. They discussed preparing the workforce with common language for quality and safety as well…
Standardize workforce competencies to improve quality, safety
February 2024 Modern Healthcare The time to standardize workforce competencies to improve healthcare quality & safety is now. In this timely Modern Healthcare article, NAHQ CEO Stephanie Mercado CAE, CPHQ…
Patient Safety Movement Foundation Newsletter: Unleashing Human Potential of the Workforce Is Key to Advancing Quality and Safety
November 2023 Patient Safety Movement Read this featured contribution to the November issue of the Patient Safety Movement Foundation newsletter with NAHQ CEO Stephanie Mercado highlighting how quality and safety…
The intersection of quality and finance, with Rick Gundling and Stephanie Mercado
September 2023 HFMA HFMA’s Rick Gundling and Stephanie Mercado from the National Association for Healthcare Quality discuss how all entities within a healthcare organization can work for better quality. LISTEN…
If you would like to interview a member of the NAHQ leadership team or have a NAHQ leader speak at your event, contact us
Competency Framework
NAHQ provides the industry-standard Framework for healthcare quality competencies that reduce variability of healthcare delivery, by offering a common vocabulary and toolset.
