Stay up to date on NAHQ News
NAHQ promotes the importance of healthcare quality and healthcare quality education. We advocate for building quality capacity through competency development among healthcare professionals, organizations, and higher education institutions to make healthcare better.
We are spreading the word about the hard work our members and their organizations are doing to improve healthcare quality for all.
Read on to see our most recent blog posts, press releases and media coverage.
Blog Posts
Patient Safety is one of the 8 domains in the NAHQ Healthcare Quality Competency Framework™ identified as critical to ensuring quality excellence…and healthcare excellence. Writing this column soon after Patient…
In last month’s column, I shared with you that my driving passion is patient advocacy and how quality & safety is critically important to the patient’s entire healthcare experience. This…
Happy New Year! As I begin my term as NAHQ president, I am honored to serve with a distinguished and dedicated board of directors. I look forward to sharing my…
It is hard for me to believe that we are approaching the end of 2023, and the conclusion of my term as President of the National Association for Healthcare Quality.…
I think of November as a month focused on gratitude, given the Thanksgiving season. It has me reflecting on all that has been accomplished as this year comes to an…
Please join me in celebrating Healthcare Quality Week, the third week of October since 1985. This week is a time to recognize the important impact being made by those working…
Press Releases
Georgetown University aligns graduate curriculum to NAHQ’s industry-standard competency framework, qualifies students to sit for the Certified Professional in Healthcare Quality® (CPHQ) exam CHICAGO and WASHINGTON, D.C. (August 27, 2020) – As the need…
WGU aligns graduate-level curriculum with NAHQ’s industry-standard competencies SALT LAKE CITY and CHICAGO (August 21, 2020) – Western Governors University (WGU) and the National Association for Healthcare Quality (NAHQ) have…
Fully virtual conference to offer unprecedented levels of content and accessibility in support of healthcare professionals who work in quality as they respond to COVID-19 pandemic CHICAGO (July 9, 2020)…
Complimentary content and limited-time discounts offered on the prep and exam for the Certified Professional in Healthcare Quality® (CPHQ) credential – qualifying you at a higher level CHICAGO (March 26,…
ENGLEWOOD, Colo. (March 26, 2020) – Although everyone in our field endeavors to continue caring for patients, each other and the families in our communities, healthcare leaders in particular clearly…
Joint Commission International and National Association for Healthcare Quality Collaborate to Offer Quality and Patient Safety Training Program for Health Care Organizations OAK BROOK, Ill., USA (January 30, 2020) –…
In the Media
Potential CMS Measure Shows Divide Over Quality Training Standards
In this thought-provoking article, NAHQ CEO Stephanie Mercado, CAE, CHPQ and Robin Betts, Kaiser Foundation Health Plan and Hospitals Northern California VP of safety, quality and regulatory services, discuss the importance of…
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes The value of a quality department is reflected by its impact on quality and safety outcomes…
Inspiring Women Podcast
NAHQ CEO Stephanie Mercado, CAE, CPHQ, spoke with Laurie McGraw in the latest Inspiring Women podcast. They discussed preparing the workforce with common language for quality and safety as well…
Standardize workforce competencies to improve quality, safety
February 2024 Modern Healthcare The time to standardize workforce competencies to improve healthcare quality & safety is now. In this timely Modern Healthcare article, NAHQ CEO Stephanie Mercado CAE, CPHQ…
Patient Safety Movement Foundation Newsletter: Unleashing Human Potential of the Workforce Is Key to Advancing Quality and Safety
November 2023 Patient Safety Movement Read this featured contribution to the November issue of the Patient Safety Movement Foundation newsletter with NAHQ CEO Stephanie Mercado highlighting how quality and safety…
The intersection of quality and finance, with Rick Gundling and Stephanie Mercado
September 2023 HFMA HFMA’s Rick Gundling and Stephanie Mercado from the National Association for Healthcare Quality discuss how all entities within a healthcare organization can work for better quality. LISTEN…
If you would like to interview a member of the NAHQ leadership team or have a NAHQ leader speak at your event, contact us
Competency Framework
NAHQ provides the industry-standard Framework for healthcare quality competencies that reduce variability of healthcare delivery, by offering a common vocabulary and toolset.
