NAHQ Advances Healthcare Quality

NAHQ is the only organization dedicated to advancing healthcare quality competencies, defining the standard of excellence for the healthcare industry. We are uniquely equipped to help:
- Healthcare organizations
- Quality professionals
- Others doing the work of quality
to achieve their short- and long-term quality and patient safety goals.
Interviews and Speaking Engagements
We are spreading the word about the important work our members and their organizations are doing to improve healthcare quality for all.
If you would like to interview a member of the NAHQ leadership team or have a NAHQ leader speak at your event:
Modern Healthcare Highlights NAHQ Workforce Report
NAHQ CEO Stephanie Mercado is interviewed by Mari Devereaux, Modern Healthcare’s safety and quality reporter, in an article that features the results of NAHQ’s groundbreaking workforce report, “a nationwide assessment published this month of more than 2,500 healthcare professionals…NAHQ discovered that workers generally perform fewer activities, at a less advanced level, in the areas of health data analytics, professional engagement, and quality review and accountability when compared to other domains.”
Thought Leadership
Achieving a 360-Degree Understanding of Quality
December 2021 Cathy Duquette and Stephanie Mercado The industry has tended to be so focused on what needs to be improved in healthcare, that we have not given enough attention to systemically addressing how these…
November 2021 Patricia Kirkpatrick and Stephanie Mercado It is clear that one key to improving the future of the U.S. healthcare system lies in putting the patient at the center…
Unleash the Potential of Your Quality Workforce
August 2021 Executive Insights Interview with Stephanie Mercado Workforce development is often an unrecognized and unmet need in healthcare organizations. Read More NAHQ Releases Groundbreaking Quality and Safety Research NAHQ’s…
March 2021 Stephanie Mercado, David Nash, Eric Weaver, Michael Leavitt The key enabler for the future of the healthcare industry is workforce readiness to deliver on the promise of high…
Healthcare Will Improve When Quality Improves – And It Begins With Workforce Competencies
November 2020 Stephanie Mercado Healthcare will face a dire financial imperative to close the quality gap in the post-pandemic era. Read More NAHQ Issues New Report on Healthcare Quality Workforce…
Leading a Quality Improvement Revolution
August 2020 Accountable Care Learning Collaborative at Western Governors University Join the conversation with NAHQ CEO Stephanie Mercado as she discusses how NAHQ is leading the quality revolution with its…
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Press Releases
NAHQ CEO Recognized as One of Modern Healthcare’s Top Women Leaders CHICAGO (February 20, 2023) – The National Association for Healthcare Quality® (NAHQ) announced today that Stephanie Mercado, CAE, CPHQ,…
NAHQ ATO Program Aligns International CPHQ Preparation CHICAGO (January 23, 2023) – The National Association for Healthcare Quality® (NAHQ) offers the healthcare industry the only accredited certification in healthcare quality,…
NAHQ Welcomes Senior Vice President of Organizational Workforce Solutions CHICAGO (December 1, 2022) – The National Association for Healthcare Quality® (NAHQ) has announced the addition of Richard J. Bobos to…
NAHQ 2022 Awards Recognize Healthcare Quality Professionals CHICAGO (November 10, 2022) – Four healthcare quality professionals were honored at the National Association for Healthcare Quality’s® (NAHQ) virtual conference, NAHQ Next.…
Health Systems Collaborate with NAHQ to Standardize Competencies Three quality-driven organizations adopt NAHQ’s standard framework workforce solution for quality and safety. CHICAGO (November 9, 2022) – Standardizing competencies across…
Middle Tennessee State University Collaborates with NAHQ to Expand Graduate Program Healthcare Management Studies Slated to Include HQ Principles CHICAGO and MURFREESBORO, Tenn. (Oct. 13, 2022) – Middle Tennessee State…
NAHQ Intelligence
NAHQ Intelligence is building understanding of how healthcare quality workforce development is driving improvements to quality, safety, and value in healthcare.