NAHQ Advances Healthcare Quality

NAHQ is the only organization dedicated to advancing healthcare quality competencies, defining the standard of excellence for the healthcare industry. We are uniquely equipped to help:
- Healthcare organizations
- Quality professionals
- Others doing the work of quality
to achieve their short- and long-term quality and patient safety goals.
Interviews and Speaking Engagements
We are spreading the word about the important work our members and their organizations are doing to improve healthcare quality for all.
If you would like to interview a member of the NAHQ leadership team or have a NAHQ leader speak at your event:
Modern Healthcare Highlights NAHQ Workforce Report
NAHQ CEO Stephanie Mercado is interviewed by Mari Devereaux, Modern Healthcare’s safety and quality reporter, in an article that features the results of NAHQ’s groundbreaking workforce report, “a nationwide assessment published this month of more than 2,500 healthcare professionals…NAHQ discovered that workers generally perform fewer activities, at a less advanced level, in the areas of health data analytics, professional engagement, and quality review and accountability when compared to other domains.”
Thought Leadership
NAHQ: Quality Professionals and Quality Work Essential During Crises Such as Coronavirus Pandemic
February 2022 Stephanie Mercado, NAHQ CEO, speaks with HealthLeaders Senior Clinical Care Editor, Christopher Cheney about NAHQ’s recent whitepaper – “Lessons Learned About Quality Management During the Pandemic”. Mercado emphasizes…
January 2022 Take a look at the HealthLeaders’ list of its top clinical care stories from 2021 about COVID-19, which includes an article on adopting a crisis command culture featuring…
Fridays with Fawn
December 2021 Stephanie Mercado Mercado speaks with Modern Healthcare publisher Fawn Lopez in an episode of Fridays with Fawn about the experiences women leaders share in navigating a career in healthcare.…
Achieving a 360-Degree Understanding of Quality
December 2021 Cathy Duquette and Stephanie Mercado The industry has tended to be so focused on what needs to be improved in healthcare, that we have not given enough attention to systemically addressing how these…
November 2021 Patricia Kirkpatrick and Stephanie Mercado It is clear that one key to improving the future of the U.S. healthcare system lies in putting the patient at the center…
Unleash the Potential of Your Quality Workforce
August 2021 Executive Insights Interview with Stephanie Mercado Workforce development is often an unrecognized and unmet need in healthcare organizations. Read More NAHQ Releases Groundbreaking Quality and Safety Research NAHQ’s…
Press Releases
The quality-driven health system has committed to NAHQ’s Workforce Accelerator® solution for healthcare quality and safety advancement. CHICAGO (Aug. 17, 2023) – The National Association for Healthcare Quality® (NAHQ) is…
CHICAGO (May 31, 2023)—The National Association for Healthcare Quality® (NAHQ) has been invited to share its insights on improving healthcare quality and safety through the workforce at the 2023 thINc360…
NAHQ CEO Recognized for Chief Staff Executive Achievement The Samuel B. Shapiro Award for Chief Staff Executive Achievement is the highest honor the Association Forum bestows on an association professional. …
CHICAGO (March 21, 2023) – The National Association for Healthcare Quality® (NAHQ) has announced its new board members: Nidia S. Williams, PhD, MBB, CPHQ, FNAHQ, as its 2023 president; Patricia Resnik,…
NAHQ Welcomes Vice President of Marketing and Membership NAHQ has announced the addition of Stacey Rubin to its executive team as vice president of its marketing and membership function. …
NAHQ CEO Recognized as One of Modern Healthcare’s Top Women Leaders CHICAGO (February 20, 2023) – The National Association for Healthcare Quality® (NAHQ) announced today that Stephanie Mercado, CAE, CPHQ,…
NAHQ Intelligence
NAHQ Intelligence is building understanding of how healthcare quality workforce development is driving improvements to quality, safety, and value in healthcare.