NAHQ Advances Healthcare Quality
NAHQ is the only organization dedicated to advancing healthcare quality competencies, defining the standard of excellence for the healthcare industry. We are uniquely equipped to help:
- Healthcare organizations
- Quality professionals
- Others doing the work of quality
to achieve their short- and long-term quality and patient safety goals.
Interviews and Speaking Engagements
We are spreading the word about the important work our members and their organizations are doing to improve healthcare quality for all.
If you would like to interview a member of the NAHQ leadership team or have a NAHQ leader speak at your event:
Modern Healthcare Highlights NAHQ Workforce Report
NAHQ CEO Stephanie Mercado is interviewed by Mari Devereaux, Modern Healthcare’s safety and quality reporter, in an article that features the results of NAHQ’s groundbreaking workforce report, “a nationwide assessment published this month of more than 2,500 healthcare professionals…NAHQ discovered that workers generally perform fewer activities, at a less advanced level, in the areas of health data analytics, professional engagement, and quality review and accountability when compared to other domains.”
Thought Leadership
Potential CMS Measure Shows Divide Over Quality Training Standards
In this thought-provoking article, NAHQ CEO Stephanie Mercado, CAE, CHPQ and Robin Betts, Kaiser Foundation Health Plan and Hospitals Northern California VP of safety, quality and regulatory services, discuss the importance of…
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes The value of a quality department is reflected by its impact on quality and safety outcomes…
Inspiring Women Podcast
NAHQ CEO Stephanie Mercado, CAE, CPHQ, spoke with Laurie McGraw in the latest Inspiring Women podcast. They discussed preparing the workforce with common language for quality and safety as well…
Standardize workforce competencies to improve quality, safety
February 2024 Modern Healthcare The time to standardize workforce competencies to improve healthcare quality & safety is now. In this timely Modern Healthcare article, NAHQ CEO Stephanie Mercado CAE, CPHQ…
Patient Safety Movement Foundation Newsletter: Unleashing Human Potential of the Workforce Is Key to Advancing Quality and Safety
November 2023 Patient Safety Movement Read this featured contribution to the November issue of the Patient Safety Movement Foundation newsletter with NAHQ CEO Stephanie Mercado highlighting how quality and safety…
The intersection of quality and finance, with Rick Gundling and Stephanie Mercado
September 2023 HFMA HFMA’s Rick Gundling and Stephanie Mercado from the National Association for Healthcare Quality discuss how all entities within a healthcare organization can work for better quality. LISTEN…
Press Releases
Health Systems Collaborate with NAHQ to Standardize Competencies Three quality-driven organizations adopt NAHQ’s standard framework workforce solution for quality and safety. CHICAGO (November 9, 2022) – Standardizing competencies across…
Middle Tennessee State University Collaborates with NAHQ to Expand Graduate Program Healthcare Management Studies Slated to Include HQ Principles CHICAGO and MURFREESBORO, Tenn. (Oct. 13, 2022) – Middle Tennessee State…
NAHQ’s New Research Reveals Missing Component to Advancing Healthcare Quality, Safety, and System Sustainability Groundbreaking research focused on advancing critical healthcare priorities through expanded competencies for quality and safety workforce…
National Association for Healthcare Quality Releases New Research on Value of Utilizing Improvement Methodologies for Healthcare Crisis Management As leaders look to the future, further embedding quality improvement approaches in…
NAHQ Names Vice President of Products, Programs, and Certification Jennifer Pitts takes on a new leadership role CHICAGO (April 20, 2022) – As part of an ongoing commitment to…
NAHQ welcomes new board members and re-energizes its governance structure CHICAGO (March 18, 2022) – The National Association for Healthcare Quality (NAHQ) has announced its new board members: Emmett T.…
NAHQ Intelligence
NAHQ Intelligence is building understanding of how healthcare quality workforce development is driving improvements to quality, safety, and value in healthcare.
