NAHQ Advances Healthcare Quality
NAHQ is the only organization dedicated to advancing healthcare quality competencies, defining the standard of excellence for the healthcare industry. We are uniquely equipped to help:
- Healthcare organizations
- Quality professionals
- Others doing the work of quality
to achieve their short- and long-term quality and patient safety goals.
Interviews and Speaking Engagements
We are spreading the word about the important work our members and their organizations are doing to improve healthcare quality for all.
If you would like to interview a member of the NAHQ leadership team or have a NAHQ leader speak at your event:
Modern Healthcare Highlights NAHQ Workforce Report
NAHQ CEO Stephanie Mercado is interviewed by Mari Devereaux, Modern Healthcare’s safety and quality reporter, in an article that features the results of NAHQ’s groundbreaking workforce report, “a nationwide assessment published this month of more than 2,500 healthcare professionals…NAHQ discovered that workers generally perform fewer activities, at a less advanced level, in the areas of health data analytics, professional engagement, and quality review and accountability when compared to other domains.”
Thought Leadership
Potential CMS Measure Shows Divide Over Quality Training Standards
In this thought-provoking article, NAHQ CEO Stephanie Mercado, CAE, CHPQ and Robin Betts, Kaiser Foundation Health Plan and Hospitals Northern California VP of safety, quality and regulatory services, discuss the importance of…
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes The value of a quality department is reflected by its impact on quality and safety outcomes…
Inspiring Women Podcast
NAHQ CEO Stephanie Mercado, CAE, CPHQ, spoke with Laurie McGraw in the latest Inspiring Women podcast. They discussed preparing the workforce with common language for quality and safety as well…
Standardize workforce competencies to improve quality, safety
February 2024 Modern Healthcare The time to standardize workforce competencies to improve healthcare quality & safety is now. In this timely Modern Healthcare article, NAHQ CEO Stephanie Mercado CAE, CPHQ…
Patient Safety Movement Foundation Newsletter: Unleashing Human Potential of the Workforce Is Key to Advancing Quality and Safety
November 2023 Patient Safety Movement Read this featured contribution to the November issue of the Patient Safety Movement Foundation newsletter with NAHQ CEO Stephanie Mercado highlighting how quality and safety…
The intersection of quality and finance, with Rick Gundling and Stephanie Mercado
September 2023 HFMA HFMA’s Rick Gundling and Stephanie Mercado from the National Association for Healthcare Quality discuss how all entities within a healthcare organization can work for better quality. LISTEN…
Press Releases
CHICAGO (October 6, 2021) — Six healthcare quality professionals earned top honors from the National Association for Healthcare Quality (NAHQ) for their contributions to the profession. NAHQ President Marian Savage,…
NAHQ’s professional assessment of the healthcare quality workforce is the first major peer-reviewed look into healthcare quality workforce competencies and how they are implemented in workplace environments CHICAGO (September 1,…
CHICAGO (June 21, 2021) — The National Association for Healthcare Quality® (NAHQ®), the only organization dedicated to healthcare quality professionals, has announced the addition of Edward (Ted) Donnelly, MHA BSN RN,…
PHILADELPHIA (May 7, 2021) – Early in the COVID-19 pandemic, healthcare systems scrambled to modify patient care processes – particularly when it came to strategies aimed at reducing the risk…
Healthcare professionals engaged in quality encouraged to join nearly 13,000 others worldwide in earning only accredited certification in healthcare quality CHICAGO (April 19, 2021) — The National Association for Healthcare Quality® (NAHQ) announced today it is offering healthcare…
Marian Savage becomes President, Emmett Ervin elected President-Elect, Patricia Kirkpatrick elected as Secretary/Treasurer, Esther Emard named Director-at-Large and April Taylor becomes Healthcare Quality Certification Commission Chair CHICAGO (March 25, 2021)…
NAHQ Intelligence
NAHQ Intelligence is building understanding of how healthcare quality workforce development is driving improvements to quality, safety, and value in healthcare.