Healthcare quality professionals work in every healthcare setting to enhance care delivery, optimize value, and improve outcomes. For those of you who serve in this role or work with someone who does, you’re familiar with the important work being done every day. However, you’ll come across some people (even in your own organizations) who don’t understand your work or the profession.
Every so often we get a chance to sit back and reflect on the work we do and why we do it. Sometimes those reflections come when we’re sitting at our desk or in our car. And, sometimes they occur as part of a larger experience such as NAHQ Next, which takes place September 18-20. I’m looking forward to spending time at NAHQ Next to reflect on the progress we’ve made as a profession and to talk with many of you about why we do this work.
NAHQ is bringing quality training to nursing homes this summer: HQ Principles for Nursing Home Professionals!
NAHQ worked with the QIN-QIO to develop a training program for nursing home staff and executive coaching for nursing home administrators. More than 220 certificates of completion were granted to nursing home professionals in Illinois and Iowa through the pilot program.
A few months ago, I told you about some of the improvements we’ve made at NAHQ that help our members and customers stay up to date on the latest healthcare quality news and resources available to them. We’ve seen our reach expand each month from increased visits to our website, larger audiences tuning in to Learning Labs, and growing readership for our eNews.
NAHQ is dedicated to supporting a coordinated and competent workforce of healthcare quality professionals. And, as healthcare evolves quickly, more and more quality professionals are trusting NAHQ as the go-to resource to teach, certify, and define healthcare quality.
In late February, NAHQ hosted nearly 40 quality professionals who volunteered their time at our headquarters in Chicago to discuss the most pressing issues that healthcare quality professionals face today. The level of engagement and passion expressed by these individuals is the reason why NAHQ is succeeding.
At NAHQ, we're proud to provide healthcare quality professionals with content, resources, and tools that expand knowledge and skills in the competency areas needed to advance quality.
During Patient Safety Awareness Week, the National Patient Safety Foundation (NPSF) issued a Call to Action: Preventable Health Care Harm Is a Public Health Crisis and Patient Safety Requires a Coordinated Public Health Response. The Call to Action outlines how a public health approach can bring about widespread advances in patient safety and provides a public health framework to reduce harm to patients and the workforce.
As healthcare quality professionals, we’re always looking for the next improvement opportunity. It’s part of our nature. NAHQ is improving too and those improvements are becoming visible to our members and customers.
Carole Pulaski Installed as President-Elect and Emmett Ervin Joins as Director-at-Large.