April Taylor, FACHE, CMQ/OE, CLSSBB, CPPS, CPHQ is the chief operating officer at The Johns Hopkins Hospital in Baltimore, Maryland. In this role, she provides leadership for ensuring quality and improving care through data analytics, transparency, and collaboration. Taylor also serves as core faculty in the Center for Healthcare Improvement and Patient Safety at the University of Pennsylvania’s Perelman School of Medicine, in Philadelphia where she teaches healthcare quality measurement. Her previous experience includes the Children’s Hospital of Philadelphia and Catholic Health East (now Trinity Health). Taylor is an examiner for the Malcolm Baldrige National Quality Award and a senior examiner and trainer for the Mid-Atlantic Alliance for Performance Excellence. She is also a recent recipient of the American College of Healthcare Executives service award.
