Healthcare organizations are inundated with data. Dashboards, reports, and measures of all sorts abound. Are all measures equal? How can we tell if the resources spent on process compliance are actually producing an acceptable return in terms of outcome? This session will provide attendees with a strategy for answering these questions. Through group discussion, case studies and integration of quality management methods with the execution framework used by Google and other organizations changing the world, attendees will leave with a clear strategy for driving change in their organizations by measuring what matters.
- Participants will learn the importance of treating data as an asset.
- Participants will learn about the life cycle of a performance measure. They will be given a methodology for identifying which measures aren’t truly effective. Statistical methods for assessing independence will be discussed.
- Participants will leave with a practical model for creating new process measures, quantifying their effectiveness and knowing when it’s time to “pull the plug”.
Speaker: Stephen Durkota, MSHI RN CPHQ
For on-demand web based products: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).
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National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631
Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.
1.00 CPHQ credits
0.00 CNE credits
0.00 ACHE credits
0.00 CME credits
$0.00 - Members
$39.00 - Nonmembers
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