As the U.S. health system rapidly shifts to business models designed to reward cost-efficient, quality care that improves patient outcomes, healthcare quality professionals are playing an increasingly central role in this transformation.

Are Healthcare Quality Professionals Up to the Challenge?

Research asked that question by inviting healthcare quality professionals to assess their work against the only industry standard for healthcare quality competencies, the NAHQ Healthcare Quality Competency Framework. The research, conducted by the National Association for Healthcare Quality (NAHQ), found mixed results about the readiness of the quality workforce to meet current and new demands in healthcare. While healthcare quality professionals are succeeding at moving their organizations in the directions prioritized by healthcare leaders, a number said key aspects of their work were more aligned with competencies ranked on the foundational end of the spectrum than the more advanced levels of proficient and advanced.

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