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On-Demand Learning Lab Part 1: Preventing Harm Before It Happens With Proactive Patient Safety Tools

Speaker/s: Sherri Hobbs-Messick MSM, MSN, RN, CPHQ, CPPS Chief Quality, Safety and Experience Officer University of Maryland Medical Center Maggie Kane, RN Senior Director of Patient Safety University of Maryland Medical...

Learning Lab Part 3: Turning Safety Learning into Sustained Improvement

• 08/19/26 - 08/19/26
• 12:00 pm - 01:00 pm CT

Speaker: Dr. Panissa Caldwell, DHA MHA BSN RN CSHA Senior Director of Clinical Operations Novant Health Description: Improving patient safety does not stop at identifying risks or responding to events....

Grace Wright

Grace serves as Executive Assistant and Office Coordinator, providing comprehensive support to the Cheif Strategy & Innovation Officer and overseeing daily office operations. Grace is passionate about organization, efficiency, and...

Celebrating 50 Years of Impact: Insights from Former NAHQ President Anna Marie Butrie

As NAHQ celebrates its 50th anniversary, we have a unique opportunity to reflect on the leaders, ideas, and milestones that have shaped healthcare quality over the past five decades. Throughout...

December 2026 CPHQ Prep Virtual Class

• 12/04/26 - 12/18/26
• 09:00 am - 11:00 am CT

NAHQ’s instructor-led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare...

October 2026 CPHQ Prep Virtual Class

• 10/02/26 - 10/16/26
• 03:00 pm - 05:00 pm CT

NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in...

Patient Safety Is Not a Training Problem. It is a Capability Gap, And the Data Proves It.

For decades, we have talked a lot about patient safety in healthcare. We train, survey, report outcomes, and design regulatory and accreditation programs to ensure it.   Why, then, are safety outcomes still so variable, and what would...

Transforming Clinical Nursing Informatics through the development of a Clinical Nursing Analytics Program

• 08/21/26 - 08/21/26
• 12:00 pm - 01:00 pm CT

Join us to: Understand what’s being done at MedStar Health with the Clinical Nursing Analytics Program, Examples of data products used to drive quality and Initiatives to advance the organization...

Kandice Kidd

Kandice is an unapologetic learning design and development nerd. After working in higher education for six years, she found her tribe within the association sector. For over 13 years, she...

Learning Lab Part 2: Making Sense of Safety Events: From Reporting to Action

• 07/29/26 - 07/29/26
• 12:00 pm - 01:00 pm CT

Speaker/s: Carla Snyder, MHA, MT(ASCP)SBB Executive Director Nebraska Coalition for Patient Safety Description: Once a safety event or near miss occurs, the real challenge becomes making sense of what happened...

On-Demand Learning Lab: Building A Culture of Continuous Readiness Across Your Organization

Speaker: Steve Chinn, DPM, MS, MBA, FACHE, CPHQ, CPPS, CJCP Advizor1 LLC In today’s fast-changing healthcare environment, ongoing compliance is more than just a regulatory requirement; it is a strategic...

Learning Lab Part 1: Preventing Harm Before It Happens With Proactive Patient Safety Tools

• 07/08/26 - 07/08/26
• 12:00 pm - 01:00 pm CT

Speakers: Sherri Hobbs-Messick MSM, MSN, RN, CPHQ, CPPS Chief Quality, Safety and Experience Officer – University of Maryland Medical Center Maggie Kane, RN Senior Director of Patient Safety – University of Maryland...

NAHQ lnfo Session: Patient Safety Micro-Credential

• 06/30/26 - 06/30/26
• 12:00 pm - 01:00 pm CT

Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them...

NAHQ Micro-Credentials

Do you have the relevant skills in Quality & Safety to help you do your best work today and prepare you for tomorrow’s evolving needs? NAHQ Micro-Credentials are a growing...

NAHQ Micro-Credential: Patient Safety

Patient safety sits at the heart of high‑quality care, and every healthcare professional plays a critical role in creating environments where harm is prevented and learning is continuous. To strengthen...

Setting the Standard for Healthcare’s Next Era

I recently read a blog post by a brand expert reflecting on the idea that legacy is often measured by what organizations build or say, but that lasting impact may...

On-Demand Learning Lab: The Evolving Healthcare Landscape: Key Trends and Implications

Speaker:Josh Berlin, JDChief Executive Officerrule of three, LLCDescription: Healthcare organizations are facing a convergence of increased pressures—margin expectations, workforce instability, digital transformation and AI adoption; care delivery fragmentation; shifting regulatory...

AI-Enhanced Incident Reports: Identifying Root Causes and Tracking Trends

• 08/05/26 - 08/05/26
• 12:00 pm - 01:00 pm CT

This presentation outlines how artificial intelligence can be integrated into existing incident reporting systems to improve patient safety, reduce subjectivity, and enable proactive risk management. Using Nicklaus Children’s Health System...

Survey Survival Tips in 2026 – A Dive into the Changes and How They Impact the Survey Proc

• 07/15/26 - 07/15/26
• 12:00 pm - 01:00 pm CT

This presentation will provide an overview of the new infection prevention standards (The Joint Commission) and the crosswalk with CMS conditions of participation from the perspective of a former Joint...

Workforce Modernization Is Healthcare’s Most Urgent Quality and Safety Strategy

Healthcare has made meaningful progress in many areas over the last decade. Policies have advanced, measurement has matured, and technologies have proliferated. Yet performance has not improved quickly or broadly enough to keep pace with the increasing complexity...