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The Future of Healthcare Quality Depends on Continuous Capability-Building
Healthcare professionals – and especially those who work in quality and safety – are being asked to lead through relentless change and complexity. So, the question becomes, has our approach to building capabilities changed with it? For...
On-Demand Learning Lab Part 2: Making Sense of Safety Events: From Reporting to Action
Speaker/s: Carla Snyder, MHA, MT(ASCP)SBB Executive Director Nebraska Coalition for Patient Safety Description: Once a safety event or near miss occurs, the real challenge becomes making sense of what happened and deciding...
How to Run a Rapid Performance Improvement Workshop
- 09/18/26 - 09/18/26
- 12:00 pm - 01:00 pm CT
Join us to: Define and scope the right problem to maximize impact Strengthen communication strategies to drive alignment and engagement Lead each stage of the RPIW with confidence Establish post-...
Celebrating 50 Years of Leadership. Shaping What’s Next.
This year, our NAHQ community reaches an extraordinary milestone—50 years of advancing healthcare quality. For five decades, we’ve championed the professionals who improve care, elevate patient safety, and strengthen healthcare...
Robert Merrell
Robert is a market-driven product executive with more than 26 years of experience identifying growth opportunities, translating customer needs into innovative solutions, and building product portfolios that deliver sustainable business...
Jeff Allyn
Visionary Global Growth Architect with over 25 years of experience building and scaling companies across diverse markets. Jeff specializes in driving significant revenue growth, operational excellence, and profitability within both...
On-Demand Learning Lab Part 1: Preventing Harm Before It Happens With Proactive Patient Safety Tools
Speaker/s: Sherri Hobbs-Messick MSM, MSN, RN, CPHQ, CPPS Chief Quality, Safety and Experience Officer University of Maryland Medical Center Maggie Kane, RN Senior Director of Patient Safety University of Maryland Medical...
Learning Lab Part 3: Turning Safety Learning into Sustained Improvement
- 08/19/26 - 08/19/26
- 12:00 pm - 01:00 pm CT
Speaker: Dr. Panissa Caldwell, DHA MHA BSN RN CSHA Senior Director of Clinical Operations Novant Health Description: Improving patient safety does not stop at identifying risks or responding to events....
Grace Wright
Grace serves as Executive Assistant and Office Coordinator, providing comprehensive support to the Cheif Strategy & Innovation Officer and overseeing daily office operations. Grace is passionate about organization, efficiency, and...
Celebrating 50 Years of Impact: Insights from Former NAHQ President Anna Marie Butrie
As NAHQ celebrates its 50th anniversary, we have a unique opportunity to reflect on the leaders, ideas, and milestones that have shaped healthcare quality over the past five decades. Throughout...
December 2026 CPHQ Prep Virtual Class
- 12/04/26 - 12/18/26
- 09:00 am - 11:00 am CT
NAHQ’s instructor-led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare...
October 2026 CPHQ Prep Virtual Class
- 10/02/26 - 10/16/26
- 03:00 pm - 05:00 pm CT
NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in...
Patient Safety Is Not a Training Problem. It is a Capability Gap, And the Data Proves It.
For decades, we have talked a lot about patient safety in healthcare. We train, survey, report outcomes, and design regulatory and accreditation programs to ensure it. Why, then, are safety outcomes still so variable, and what would...
Transforming Clinical Nursing Informatics through the development of a Clinical Nursing Analytics Program
- 08/21/26 - 08/21/26
- 12:00 pm - 01:00 pm CT
Join us to: Understand what’s being done at MedStar Health with the Clinical Nursing Analytics Program, Examples of data products used to drive quality and Initiatives to advance the organization...
Kandice Kidd
Kandice is an unapologetic learning design and development nerd. After working in higher education for six years, she found her tribe within the association sector. For over 13 years, she...
Learning Lab Part 2: Making Sense of Safety Events: From Reporting to Action
- 07/29/26 - 07/29/26
- 12:00 pm - 01:00 pm CT
Speaker/s: Carla Snyder, MHA, MT(ASCP)SBB Executive Director Nebraska Coalition for Patient Safety Description: Once a safety event or near miss occurs, the real challenge becomes making sense of what happened...
On-Demand Learning Lab: Building A Culture of Continuous Readiness Across Your Organization
Speaker: Steve Chinn, DPM, MS, MBA, FACHE, CPHQ, CPPS, CJCP Advizor1 LLC In today’s fast-changing healthcare environment, ongoing compliance is more than just a regulatory requirement; it is a strategic...
Learning Lab Part 1: Preventing Harm Before It Happens With Proactive Patient Safety Tools
- 07/08/26 - 07/08/26
- 12:00 pm - 01:00 pm CT
Speakers: Sherri Hobbs-Messick MSM, MSN, RN, CPHQ, CPPS Chief Quality, Safety and Experience Officer – University of Maryland Medical Center Maggie Kane, RN Senior Director of Patient Safety – University of Maryland...
NAHQ lnfo Session: Patient Safety Micro-Credential
- 06/30/26 - 06/30/26
- 12:00 pm - 01:00 pm CT
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them...
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