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Celebrating 50 Years of Impact: Insights from Former NAHQ President Anna Marie Butrie
As NAHQ celebrates its 50th anniversary, we have a unique opportunity to reflect on the leaders, ideas, and milestones that have shaped healthcare quality over the past five decades. Throughout...
Patient Safety Is Not a Training Problem. It is a Capability Gap, And the Data Proves It.
For decades, we have talked a lot about patient safety in healthcare. We train, survey, report outcomes, and design regulatory and accreditation programs to ensure it. Why, then, are safety outcomes still so variable, and what would...
Setting the Standard for Healthcare’s Next Era
I recently read a blog post by a brand expert reflecting on the idea that legacy is often measured by what organizations build or say, but that lasting impact may...
A New NAHQ Report on Navigating Healthcare Complexity Through Workforce Competency
Yesterday during NAHQ Insider Live, CEO Stephanie Mercado shared perspectives on the current healthcare and quality landscape, including the emerging challenges and shifts shaping 2026. Building on that context, NAHQ is announcing...
NAHQ-U Launches: A Defining Moment in the Future of Healthcare Quality and Workforce Competency
After much planning, user testing, and anticipation, NAHQ-U was officially launched earlier this month. Grounded in the Healthcare Quality Competency Framework™, NAHQ-U connects expert-developed professional development content in a single destination. The platform serves...
The Industry Standard for Healthcare Quality—Reimagined for What’s Next
For years, quality professionals, healthcare leaders and organizations have been working tirelessly to improve quality. That success has often been clouded with variability in performance and challenges in sustainability. Ten years ago, NAHQ published its Healthcare Quality Competency...
NAHQ Competency Framework Updates Complete; Reflections on Maturity for Field of Healthcare Quality
Many of the organizations I speak with are navigating the same challenge: healthcare quality priorities and pressures have evolved dramatically, yet teams are often operating without a standardized, competency‑based foundation to meet evolving expectations. That gap is what...
Strengthening Quality & Safety: A Vision for NAHQ’s Year Ahead
January has already proven to be an active and defining start to the year for the National Association for Healthcare Quality®. As I step into the role of President of...
The Workforce Imperative Behind Rural Health Transformation
The recently authorized $50B Rural Health Transformation (RHT) Program, enacted through the One Big Beautiful Bill Act and implemented by The Centers for Medicare & Medicaid Services (CMS), is intended to address long-standing challenges in rural...
Redefining What’s Possible in Quality
As this year draws to a close and I end my time as President of the Board of NAHQ, I find myself both reflecting on how far we’ve come—and energized by...
Preparing the Healthcare Workforce for an AI-Enabled Future
As CEO, I regularly speak with people from across the healthcare industry. One theme consistently emerges: our workforce is being asked to deliver better quality and safety in an environment...
Celebrating a year of impact: NAHQ & Joint Commission alliance
Today marks the one-year anniversary of the groundbreaking strategic alliance between Joint Commission and NAHQ. As we reflect on this past year of our work together, I am pleased to...
Coordinating Care, Elevating Outcomes
This month, I want to talk about a topic I’m deeply passionate about: care coordination. It’s a simple phrase that carries tremendous meaning—and, at times, deep complexity. Anyone who’s helped a...
Elevate, Educate, Celebrate: Don’t Miss Healthcare Quality Week
As I write this, I’m reflecting on how far our community has come in leveraging data, practice, and passion to advance quality and safety in healthcare. This month I’m energized...
World Patient Safety Day 2025: Safe Care for Every Newborn and Every Child
On September 17, the World Health Organization (WHO) calls on healthcare systems around the globe to prioritize “Patient safety from the start,” a commitment to protect every newborn and child from preventable...
Quality Can’t Wait: A Call to Lead with NAHQ
As I reflect on my service with NAHQ, I’m reminded daily that advancing quality in healthcare is not just a professional pursuit—it is a calling. Like many of you, I’ve...
Are you ready for what’s next in healthcare? Here’s how you can be.
I have been in healthcare for many years now and I’ve seen my share of big changes. However, this year the rapid pace and seemingly constant shifts in the healthcare...
Beyond Cost-Cutting: The True ROI of Healthcare Quality
I’m incredibly excited to share some groundbreaking news from NAHQ that I believe will fundamentally change how we approach healthcare quality and patient safety. Our newly released report quantifies, for...
Driving Healthcare Transformation Through Performance and Process Improvement
As we navigate the halfway point of what is undeniably a year of unprecedented transformation in healthcare, my commitment to honing my skills and prioritizing professional development remains steadfast. A...
Building Community Through a Shared Commitment to Healthcare Quality & Safety
A core strength of being part of the healthcare Quality ecosystem, especially through NAHQ, is our association’s unwavering commitment to cultivating a strong community within the healthcare industry, specifically the...
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