Building a Reliable Team in an Unreliable World: How to Create a Resilient Culture During Change

Healthcare quality professionals are facing unprecedented challenges. Workforce shortages, rising burnout, constant change, and increasing demands for better outcomes have created an environment where leadership matters more than ever. Yet the organizations that continue to deliver exceptional quality and safer patient outcomes share one common characteristic: leaders who know how to build trust, strengthen culture, and help their teams thrive through uncertainty. 

In this inspiring and practical keynote, former senior advisor to President Barack Obama and healthcare leadership expert Anton Gunn shares proven strategies for leading through disruption while maintaining excellence in quality, safety, and performance. Drawing from his experience in academic medicine, government, and organizational leadership, Anton reveals how leaders can create resilient teams, foster engagement, improve retention, and build cultures where people feel valued, supported, and empowered to do their best work for better healthcare quality and patient safety. 

Attendees will leave with actionable tools to strengthen trust, navigate uncertainty with confidence, and create a workplace culture that sustains both people and performance long after tough times have passed. 

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