From Quality Expert to Strategic Partner: Earning Your Seat at the Leadership Table

Quality leaders increasingly recognize that delivering excellent outcomes isn't enough; earning a seat at the leadership table requires strategic positioning, executive credibility, and the ability to influence decisions that shape patient care and organizational direction. This session focuses on how quality professionals can move from operational reporting to a trusted, proactive partnership with the C-suite. Attendees will learn strategies to navigate organizational governance structures, build relationships with decision-makers, and position quality as indispensable to strategic conversations. The session addresses how to communicate quality's value in language that resonates with finance, operations, and executive leaders demonstrating impact through cost avoidance, risk reduction, and revenue protection. Participants will also learn how to advocate effectively for patient-centered resource allocation, including when and how to challenge decisions that may compromise quality outcomes.

Speakers

Randy Harmatz, MBA, CPHQ

Senior Vice President & Chief Quality Officer - Nicklaus Children's Health System

Speaker Type:
  • Moderator
Marwa Zohdy, PhD

Consultant & Leadership Advisor - Egon Zehnder

Speaker Type:
  • Virtual Live
Stephanie Calcasola, MSN, RN, NPD-BC, CPHQ

Chief Quality Officer - Hartford HealthCare

Speaker Type:
  • Virtual Live
Cathy Duquette, PhD, MB,A RN, NEA-BC, CPHQ, FNAHQ

Principal and Founder - Engage for Excellence

Speaker Type:
  • 60 Minute Session On-Demand
Event Details

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