4:15-5:15 pm
Room: 225 AB North
This is part of an HQ Talks session, which includes two presentations during the hour.

Interdisciplinary Team Approach to Early Identification and Treatment of Sepsis
Presenter: Noelle Flaherty, RN MS MBA CCM CPHQ

This session intends to share the successes and challenges of community hospital that used performance improvement (PI) methods to improve sepsis care and outcomes. One in three patients who die in the hospital have a diagnosis of sepsis (Sepsis, 2018), and early identification and treatment of sepsis reduces the risk of mortality (Dantes & Epstein, 2018 and Levy, et al, 2018). In 2018, the multidisciplinary Sepsis Treatment Advancement Team (STAT) was created with the following mission: Suburban Hospital physicians, nurses and other caregivers will follow evidence based medicine and best clinical judgement to improve performance in patients with sepsis in order to reduce mortality. The PI method followed was DMAIC (define, measure, analyze, improve and control) and performance improvement tools used included process mapping, focus groups and brainstorming. Participants in this session will learn how to effectively use PI methods and tools in a successful multidisciplinary, large scale project.

Learning Objectives:

  • Apply PI methods and tools in a large scale quality and patient safety project
  • Effectively engage both executive leadership and front-line staff in PI
  • Promote open, clear and respectful communication between different disciplines
  • Develop a mission and vision that is embraced by all team members
  • Create reports and display data that is meaningful for both executives and front-line staff

As Director of Performance Improvement at Johns Hopkins Suburban Hospital, Noelle Flaherty uses improvement science methods and approaches, including Lean Six Sigma, to manage multiple projects related to quality and patient safety. Examples of projects managed by Flaherty include improving early identification and treatment of sepsis; reducing hospital acquired conditions; medication reconciliation; and improving hand-offs and transitions between units. She has been a nurse for 21 years and has experience in variety of settings, including inpatient, outpatient, case management, managed care and quality improvement. Flaherty uses her diverse experience, communication skill and project management abilities to facilitate multidisciplinary work groups at Suburban Hospital with the goal of developing and implementing practical interventions that result in improved patient outcomes.

Audience Level: CPHQ/Mid
Topic: Performance & Process Improvement
Date: September 16