3:00-4:00 pm
Room: 229 AB North
This is part of an HQ Talks session, which includes two presentations during the hour.

Intersection of Quality and Peer Review
Presenter: Mark A. Smith, MD MBA FACS

This talk will look at contemporary quality and peer review programs and show how they can be successfully integrated resulting in better support for organizational outcomes and achievement of strategic goals. Most hospital organizations have robust quality and peer review processes. Traditionally, they have been separated, including the personnel assigned to these activities. If they interacted at all, it was only as a hand-off procedure. In today's world, that is not only not practical, it is not good practice as they must work hand in hand for each to be effective. In addition, there is a move towards greater dependency on digital support resulting in less human FTEs available. Implementation of these processes is the goal here.

Learning Objectives:

  • Be able to identify at least three areas where peer review and quality improvement programs overlap
  • Know at least three strategies for reconciling these overlap areas
  • Name areas of process and fiscal economy that are achieved by better integration of peer review and quality

NAHQ NEXT Speaker Mark SmithDr. Mark Smith is a Clinical Assistant Professor of Surgery in the Division of Vascular Surgery at the University of California, Irvine. He is a Senior Healthcare Consultant and owner with HG Healthcare Consultants which provides wide ranging consulting services to domestic and international healthcare entities. He brings 30 years of clinical practice and hospital management experience to his work with physicians and hospitals across the United States. He is a fellow of the American College of Surgeons and the American College of Healthcare Executives. He has done extensive work for the last 15 years in the areas of peer review, quality and credentialing. He is the author of a number of books in these areas and delivers numerous educational sessions concerning them. He has worked with more than 300 organizations to implement redesigns of their systems with the goal of improving healthcare delivery.

Audience Level: CPHQ/Mid
Topic: Performance & Process Improvement
Date: September 16