8:30-9:45 am
Room: 301 ABC West

Opening Keynote with Cy Wakeman
Presenter: Cy Wakeman, MS CSP

Change and disruption have been constant in healthcare for the past few years as the industry continues its transition from volume to value. How can you drive better performance and outcomes as you navigate this rapidly evolving environment? Cultivate a counter-intuitive, reality-based approach to managing change and learn how you can reinvest energy from workplace drama into profound clinical and operational results to propel your organization forward.

Check back in the coming weeks for more details about this session.


NAHQ NEXT Speaker Cy Wakeman

Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. Backed by 20 years of unparalleled experience, Wakeman’s philosophy offers a new lens through which employees and executives alike, can shift their attention inward, sharpen their focus on personal accountability, and uncover their natural state of innovation simply by ditching the drama. Deemed “the secret weapon to restoring sanity to the workplace,” Wakeman has helped companies such as Google, Facebook, Viacom, Uber, NBC Universal, NASA, Pfizer, Johns Hopkins, Stanford Health Care, Keurig Dr. Pepper, AMC Theatres, White Castle, Bank of America Merrill Lynch, and countless others learn to navigate our rapidly changing world using good mental processes to harness energy wasted in workplace drama and reinvest that effort into achieving profound business results. Wakeman has published three books, the latest of which is No Ego: How to Cut the Cost of Drama, End Entitlement and Drive Big Results (2017). Cy also hosts her own No Ego podcast, a Facebook Watch show, Life’s Messy, Live Happy, and adds weekly video content on YouTube to address leaders’ biggest challenges in the workplace. 


Audience Level: General Session
Topic: Leadership/Career Development
Date: September 16
Available for Virtual Conference