Michael Dexter, MA, CSSBB, CAP
Michael Dexter, MA, CSSBB, CAP
Michael Dexter, MA, CSSBB, CAPManager, Clinical Quality Improvement - The Johns Hopkins Hospital
Michael Dexter, MA, RRT, CSSBB, CAP, is the Manager of Clinical Quality Improvement at Johns Hopkins Hospital, where he leads quality and safety initiatives across pediatrics, OB/GYN, heart and vascular, transplant, oncology, and external rankings programs. He specializes in aligning frontline improvement work with enterprise strategy, regulatory requirements, and national benchmarks to drive measurable outcomes. With more than 20 years of experience spanning clinical care, health systems, and quality improvement, Michael is known for translating data and methodology into practical, sustainable change. A Certified Six Sigma Black Belt and former Malcolm Baldrige National Board Examiner, he brings deep expertise in performance excellence. His experience leading multidisciplinary teams and developing leadership positions him to deliver actionable insights and real-world applications for the NAHQ audience.
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