HQ Principles: Build Your Quality Toolkit  

HQ Principles is an interactive online certificate program that introduces quality and patient safety fundamentals, methodologies, and concepts for healthcare professionals. Two programs are available:

  • HQ Principles
  • HQ Principles for Nursing Home Professionals

The program provides a clear understanding of healthcare quality through six learning modules:

  • The Evolution of Healthcare Quality
  • Principles of Quality Improvement
  • Quality Improvement Processes and Methods
  • Using Data to Make Decisions
  • Teamwork at All Levels of the Organization
  • Putting It All Together: Driving Healthcare Quality into the Future

Upon completing the modules and passing the post-test, you’ll earn an HQ Principles certificate. This certificate validates your knowledge and demonstrates your value as a healthcare quality professional, leading to improved health outcomes and increased contributions to the profession.

Who Can Benefit from HQ Principles

  • Individuals new to healthcare quality
  • Individuals who have been given added responsibilities or who are looking to refresh their knowledge
  • Healthcare quality leaders with teams that need to be trained

How to Build Your Quality Toolkit

Shop the Catalog to purchase the HQ Principles or the HQ Principles for Nursing Home Professionals certificate programs. 

For groups of five or more individuals, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

This program is approved for 5.75 nursing contact hours.