
Gaining Insights to Advance Healthcare Quality
NAHQ is the only organization dedicated to advancing healthcare quality competencies, defining the standard of excellence for the healthcare industry. We are uniquely equipped to help healthcare organizations, quality professionals and others doing the work of quality to achieve their short- and long-term quality and patient safety goals. NAHQ thought leadership advances the healthcare quality profession by providing context for data and issues.
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Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development
October 2022
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?” The answer is no.
Workforce Report Toolkit
Download NAHQ's workforce report toolkit for a PowerPoint template and a video presentation for tips and ideas on delivering the information revealed in the workforce report.
NAHQ Insights
Authors Stephanie Mercado, CAE, CPHQ Executive Director and CEO NAHQ Anna Flattau, MD, MSc, MS Enterprise Vice President Jefferson Primary Care at Jefferson Health Alumni Professor and Chair of Family…
Authors Ethan Feldmiller, MHA – Administrative Fellow, Meritus Health Lynnae Messner, CPhT – Director of Outpatient Care Management, Meritus Health Sridhar Rao Gona, MS, MHA – Pharmacy Informatics and Research,…
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s…
Introduction: This study describes the work of healthcare quality professionals during the COVID-19 pandemic, highlighting the successes and challenges they faced when applying their expertise in performance and process improvement…
Authors Shayann Ramedani, MD, MEd Medical Student, Researcher, Penn State College of Medicine Peter Pronovost, MD, PhD Chief Quality and Clinical Transformation Officer, University Hospitals On occasion, NAHQ invites…
As the COVID-19 pandemic evolves into an endemic, organizations are eager to return to the new normal. However, the timing of becoming an endemic and the definition of new normal…
News from NAHQ
March 2023 Modern Healthcare In honor of Patient Safety Awareness Week, March 12-18, NAHQ CEO Stephanie Mercado, CAE, CPHQ, speaks on the importance of workforce safety and how it coincides…
Rethinking Quality: Current Solutions Have Taken Us This Far. It’s Time to Do Quality Differently
March 2023 Modern Healthcare “It’s time to evolve beyond legacy views where quality equals compliance, to the future where quality equals excellence.” READ NOW NAHQ Awards Recognize Outstanding Healthcare Quality…
Patient Safety Courses A Tough Sell At Medical Schools
February 2023 Modern Healthcare NAHQ CEO Stephanie Mercado is among others interviewed by Mari Devereaux, Modern Healthcare’s safety and quality reporter, in an article that hones in on medical schools facing…
Quality As A Business Strategy To Address National Healthcare Crisis
February 2023 Chief Executive NAHQ CEO Stephanie Mercado provides insights for healthcare executives about the importance of integrating quality. “When the going gets tough in other industries, they double down…
NAHQ Report: Building Strong Workforce Involves Improving Healthcare Quality Education
January 2023 HealthLeaders NAHQ CEO Stephanie Mercado is interviewed by HealthLeaders on NAHQ’s groundbreaking workforce report and how organizations need to start building a strong healthcare quality workforce NOW. “The…
October 2022 Modern Healthcare NAHQ CEO Stephanie Mercado is interviewed by Mari Devereaux, Modern Healthcare’s safety and quality reporter, in an article that features the results of NAHQ’s groundbreaking workforce…