Earning the CPHQ is important.

Recertifying is essential. Protect your credential.

The CPHQ validates your knowledge of healthcare quality and demonstrates your dedication to the field. As the profession of healthcare quality rapidly changes, it is vital that you maintain the skills and credibility gained through the CPHQ by recertifying the credential. 

The Recertification Handbook outlines requirements, ways to earn continuing education (CE), audit procedures, and the Retired status, and should be read before applying for recertification.

The Recertification Cycle

Each recertification cycle lasts two years, beginning January 1 of the year following your initial certification. The cycle ends on December 31 of the second year. All required CE credits must be earned during this 2 year period. A 30 day grace period is provided, following the end of the cycle to enter CE information and pay, however all CE must be earned during the 2 year cycle. The recertification application period opens in early July each year; however you can log CE credits at any time during the recertification cycle.   

Exam Date

2-Year Recertification Period Begins

Recertify By

Jan 1, 2019- Dec 31, 2019

Jan 1, 2020

Dec 31, 2021

Jan 1, 2020- Dec 31, 2020

Jan 1, 2021

Dec 31, 2022

Jan 1, 2021- Dec 31, 2021

Jan 1, 2022

Dec 31, 2023

Jan 1, 2022- Dec 31, 2022

Jan 1, 2023

Dec 31, 2024

Update Your Contact Information

To ensure you receive recertification notifications, please update your contact information by accessing your account or get in touch with us. 

2021 Recertification Fees

Advanced Rate (before September 30):

October 1 – December 31:

Grace Period (January 1-31):

NAHQ Member

$175

$225

$275

Nonmember

$230

$280

$330

Recertifying by Check

Download and complete the paper application. Please mail the application and check for the appropriate fees to:

HQCC/NAHQ
8600 W. Bryn Mawr Avenue
Suite 710 N
Chicago, IL 60631

Recertifying and Tracking Your CE Credits

To input your CE credits and to recertify online, log in to your NAHQ account associated with your CPHQ. All active certificants already have an account in our database. Please contact customer service for assistance in accessing your account.

Looking for CE Activities?

Here are a few opportunities that offer CE credits:

  • NAHQ NEXT 2022: Registration will open in June 2022.
  • NAHQ NEXT 2021 On-Demand, which is available for purchase through July 15, 2022.
  • On-demand Learning Lab webinars and Journal for Healthcare Quality article quizzes. NAHQ members receive complimentary access to these activities.

Visit our Events Calendar to find upcoming events, approved for CPHQ CE credit, hosted by other organizations.

Retiring from the Profession?

If you are retiring from the healthcare quality profession, you do have the opportunity to maintain your credential by applying for CPHQ-Retired status. To be eligible, you must

  • Retire from the profession with no plans to return or renew certification
  • Be a current CPHQ at the time of retirement
  • Pay the associated fee of $100

Please complete the CPHQ Retired Status Form and mail it along with the fee to NAHQ. .

Recertification FAQs

What happens if I do not recertify?

If you do not recertify by your stipulated deadline, you will no longer be able to use the CPHQ credential. Should you wish to earn the CPHQ credential at a later time, you will be required to apply and take the exam again.

I am not sure I can recertify by my deadline, does the CPHQ recertification program allow for a one-time hardship?
  • At this time, the CPHQ program does not offer a one-time hardship policy and therefore, if you do not recertify by your deadline, your certification will lapse. In order to regain the credential, you will need to retake the CPHQ exam.
  • If you are struggling to find CE activities, be sure to reach out to us at info@nahq.org or 847.375.4720, Monday–Friday between 8 am–4:30 pm CT, so we can assist you in finding activities that can be applied toward your recertification.
What happens if I am selected for an audit?
  • Since the CPHQ recertification program is based on the honor system, it is required by the NCCA to audit a select number of individuals to review the CE credits they submitted. The CPHQ program currently audits 5% of those due to recertify. If you are randomly selected for audit, you will be required to upload support documentation for your CE activities within a designated timeframe.
  • If you are randomly selected for audit, you will be asked to provide documentation that has the following information, at a minimum: date of your activity, timeframe of the activity (or pre-approved CE amount) and title of the activity. You may be requested to provide additional supporting information as needed.
Do I need to provide documentation of my CE credits when I recertify?
  • No, you only need to provide documentation if you are randomly selected for audit. Those selected for audit will receive an email outlining next steps within a week of recertifying.
Can I take the CPHQ exam to recertify?
  • Those who are due to recertify cannot retake the CPHQ exam as a means to recertify.
How do I calculate my activity into CE hours?

Seminar Attendance

Calculate only educational hours: 60 minutes of education equals 1 CE hour. Any course, conference, seminar or summit that aligns with the content outline is acceptable.

View NAHQ Education

Speaking Engagements and Workshop Presentations

Examples include presentations and abstracts given by you to your state or local quality association or as a guest speaker at a college course in healthcare. Presentations given as part of your job or work responsibilities are not accepted for recertification. Four CE hours are awarded per 1 hour of presentation. Presentations given more than once with the same content may be claimed only once during each cycle.

College Coursework

Calculate 15 CE hours for each semester credit hour and 10 CE hours for each quarter hour. Courses with general education are NOT accepted.

CE Article Quizzes

Read the designated CE article in NAHQ’s Journal for Healthcare Quality. One CE hour can be earned for passing the CE article quiz. Visit the NAHQ Store to access the CE article quizzes.

Formal Publication of Articles or Books

Formal publication of articles or books relevant to the CPHQ content outline are accepted for 4 CE hours per each full published page. Poster presentations at conferences are recognized for 4 CE hours for the author.

How do I know if my CE activity will be accepted?
  • Your CE activity must align to the content outline. The amount of CE credits varies depending on the type of activity. For more information activity types and calculating their CE credits, please review the next question: “How do I calculate my activity into CE hours?”
Do my CE activities need to be CPHQ CE Approved?
  • No, your CE activity does not need to be CPHQ CE approved.

Where can I start earning CE credits?
  • NAHQ provides a variety of CE opportunities, but a great place to start is our Professional Assessment to analyze your current work and identify areas to broaden your exposure to NAHQ’s Healthcare Quality Competency Framework.
  • Professional Assessment is complimentary to all CPHQs to access and provides two CEs.
  • You can also review the NAHQ Catalog and Events Calendar for opportunities to earn CE credits.
  • Be sure you have opted in to receive NAHQ emails, including  reminders of your upcoming recertification date, as well as CE opportunities.
When can I start earning CE credits toward recertification?
  • You can begin earning CE credits toward your recertification beginning January 1 of the year following your exam date. For example, if you take the exam in June 2020, you begin earning CE credits January 1, 2021. CE credits earned from January 1, 2021-December 31, 2022 can be used toward recertification.
What happens if I do not recertify?

If you do not recertify by your stipulated deadline, you will no longer be able to use the CPHQ credential. Should you wish to earn the CPHQ credential at a later time, you will be required to apply and take the exam again.

I am not sure I can recertify by my deadline, does the CPHQ recertification program allow for a one-time hardship?
  • At this time, the CPHQ program does not offer a one-time hardship policy and therefore, if you do not recertify by your deadline, your certification will lapse. In order to regain the credential, you will need to retake the CPHQ exam.
  • If you are struggling to find CE activities, be sure to reach out to us at info@nahq.org or 847.375.4720, Monday–Friday between 8 am–4:30 pm CT, so we can assist you in finding activities that can be applied toward your recertification.
What happens if I am selected for an audit?
  • Since the CPHQ recertification program is based on the honor system, it is required by the NCCA to audit a select number of individuals to review the CE credits they submitted. The CPHQ program currently audits 5% of those due to recertify. If you are randomly selected for audit, you will be required to upload support documentation for your CE activities within a designated timeframe.
  • If you are randomly selected for audit, you will be asked to provide documentation that has the following information, at a minimum: date of your activity, timeframe of the activity (or pre-approved CE amount) and title of the activity. You may be requested to provide additional supporting information as needed.
Do I need to provide documentation of my CE credits when I recertify?
  • No, you only need to provide documentation if you are randomly selected for audit. Those selected for audit will receive an email outlining next steps within a week of recertifying.
Can I take the CPHQ exam to recertify?
  • Those who are due to recertify cannot retake the CPHQ exam as a means to recertify.
How do I calculate my activity into CE hours?

Seminar Attendance

Calculate only educational hours: 60 minutes of education equals 1 CE hour. Any course, conference, seminar or summit that aligns with the content outline is acceptable.

View NAHQ Education

Speaking Engagements and Workshop Presentations

Examples include presentations and abstracts given by you to your state or local quality association or as a guest speaker at a college course in healthcare. Presentations given as part of your job or work responsibilities are not accepted for recertification. Four CE hours are awarded per 1 hour of presentation. Presentations given more than once with the same content may be claimed only once during each cycle.

College Coursework

Calculate 15 CE hours for each semester credit hour and 10 CE hours for each quarter hour. Courses with general education are NOT accepted.

CE Article Quizzes

Read the designated CE article in NAHQ’s Journal for Healthcare Quality. One CE hour can be earned for passing the CE article quiz. Visit the NAHQ Store to access the CE article quizzes.

Formal Publication of Articles or Books

Formal publication of articles or books relevant to the CPHQ content outline are accepted for 4 CE hours per each full published page. Poster presentations at conferences are recognized for 4 CE hours for the author.

How do I know if my CE activity will be accepted?
  • Your CE activity must align to the content outline. The amount of CE credits varies depending on the type of activity. For more information activity types and calculating their CE credits, please review the next question: “How do I calculate my activity into CE hours?”
Do my CE activities need to be CPHQ CE Approved?
  • No, your CE activity does not need to be CPHQ CE approved.

Where can I start earning CE credits?
  • NAHQ provides a variety of CE opportunities, but a great place to start is our Professional Assessment to analyze your current work and identify areas to broaden your exposure to NAHQ’s Healthcare Quality Competency Framework.
  • Professional Assessment is complimentary to all CPHQs to access and provides two CEs.
  • You can also review the NAHQ Catalog and Events Calendar for opportunities to earn CE credits.
  • Be sure you have opted in to receive NAHQ emails, including  reminders of your upcoming recertification date, as well as CE opportunities.
When can I start earning CE credits toward recertification?
  • You can begin earning CE credits toward your recertification beginning January 1 of the year following your exam date. For example, if you take the exam in June 2020, you begin earning CE credits January 1, 2021. CE credits earned from January 1, 2021-December 31, 2022 can be used toward recertification.