Team Training

NAHQ offers a one-hour online course for frontline healthcare professionals to prepare anyone working in healthcare to obtain a baseline of knowledge and understanding of healthcare quality.

Prepare frontline staff in the fundamentals of healthcare quality allowing them to complete a cycle of improvement and implement sustainable change in quality processes, reducing risk.

Designed to:

• Help individuals effectively support organization-wide quality improvement initiatives
• Be leveraged as a mandatory annual training course for designated employees

This on-demand certificate program instills key learnings about quality and patient safety to healthcare professionals and leaders. Develop knowledge of healthcare quality and patient safety terms, tools and methodologies and when to use them to confidently lead quality initiatives.

It is ideal for those who are:

• Assigned to a healthcare quality role for the first time
• In roles charged with carrying out an organization’s healthcare quality agenda

Participants obtain a clear understanding of healthcare quality through six learning modules that map to NAHQ’s Competency Framework and earn a certificate upon completion of the six-hour course.

Upon completing the modules and passing the post-test, participants earn an HQ Principles certificate. This validates their knowledge and understanding of patient safety and quality of care as well as key principles, tools and methodologies needed for quality improvement.

The Certified Professional in Healthcare Quality (CPHQ) prep program will ready your workforce to take the CPHQ and earn the only accredited certification in healthcare quality. Recognized worldwide, more than 13,000 healthcare professionals hold the CPHQ certification globally. The CPHQ is increasingly in demand by organizations. In fact, more than half of jobs in NAHQ’s Career Center require or prefer candidates hold the CPHQ credential.

NAHQ’s CPHQ Prep Package includes:

• The CPHQ Online Review Course, which allows candidates to review content at their own pace.
• The HQ Solutions textbook, a resource during test preparation and a permanent desk reference for healthcare quality professionals.
• The Comprehensive Pre-Test to help candidates continually assess their readiness for exam day during the preparation process.

Learn about the value of hiring, training and retaining CPHQ certified professionals.

NAHQ takes pride in serving as the professional home to our members. We equip and empower healthcare quality professionals to do healthcare quality better, which in turn makes healthcare better. Our research and data affirm our constituents are doing just that.

Gain access to critical information and education for healthcare quality professionals by having your team join a network of nearly 9,000 motivated, like-minded professionals.

Provide your team access to to professional development resources through NAHQ membership. They will benefits from NAHQ resources including Learning Labs and cutting edge research in the Journal for Healthcare Quality.