HQ Concepts is a one-hour, online course that teaches frontline staff the techniques to complete a cycle of improvement, implement sustainable change in processes and articulate improvements made.
Group Pricing is also available.
The hour-long program covers the following six topics:
- The Evolution of Healthcare Quality
- Principles of Quality Improvement
- Quality Improvement Processes and Methods
- Data-driven Decision Making
- Teamwork at All Levels
- Putting It All Together: Driving Healthcare Quality into the Future
Upon completing the program, you’ll adopt a shared vocabulary and toolkit for delivering quality safety and value across all functional areas and levels of a healthcare organization.
For on-demand web based products: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).
For permission requests or proper usage information, contact us at email@example.com or write to the publisher at the address below:
National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631
Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.
1.00 CPHQ credits
$59.00 - Members
$72.00 - Nonmembers
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