NAHQ: Quality Professionals and Quality Work Essential During Crises Such as Coronavirus Pandemic
February 7, 2022Share:
February 2022
Stephanie Mercado, NAHQ CEO, speaks with HealthLeaders Senior Clinical Care Editor, Christopher Cheney about NAHQ’s recent whitepaper – "Lessons Learned About Quality Management During the Pandemic". Mercado emphasizes the shift away from healthcare quality during the rush to address the COVID-19 crisis demonstrated the urgency in hardwiring sustainable performance process improvements (PPI) into healthcare quality work. “The run-the-business efforts save lives,” said Mercado. “When we take our foot off the gas, we see patient outcomes suffer.”
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The NAHQ Healthcare Quality Competency Framework™ serves as the industry-standard, defining the Quality Safety competencies, skills and behaviors required to advance Quality & Safety excellence across the healthcare continuum.
This expert-created, data-informed framework is continuously validated and updated by NAHQ to ensure it provides the most up-to-date information, guiding professionals, organizations, and the healthcare industry to create a competent, coordinated workforce prepared to deliver healthcare excellence.
