Dr. Williams is Vice President, Quality and Patient Safety, for Lifespan, Providence, RI, where she provides operational oversight for care transformation and core quality/patient safety functions. Her responsibilities include coordinating process and performance improvement initiatives for achieving clinical excellence and exceptional patient experiences. Dr. Williams received her bachelor’s and master’s degrees in Speech/Language Pathology from the University of Massachusetts, Amherst, and completed post-graduate level studies in Behavioral Neurosciences at the Boston University School of Medicine. She is a certified TapRooT® Instructor and has participated as a Baldrige examiner in the Massachusetts MassExcellence program. Dr. Williams earned her Lean certification and Six Sigma Black Belt and Master Black Belt at the Executive Development Center at Bryant University in Rhode Island. She earned her PhD in Population Health at Northeastern University in Boston, MA, and was awarded a fellowship from NAHQ in 2017.