Healthcare quality professionals know that strong teams with clearly articulated objectives and roles can outperform any solitary, individual effort when it comes to performance improvement (PI) projects. During COVID, teams needed to evolve to accommodate their individual members in a wider variety of work settings, from physical offices to the home. While we don’t know for sure what the future may bring, we know that virtual and hybrid work settings are here to stay. This provides both challenges and opportunities; we just need to adopt some new techniques to maximize our teams’ effectiveness and value!

Join NAHQ’s panel of our experts as they discuss the importance of team building in any setting and provide best practices for high performing teams. Come prepared to share your experiences on a team, good and bad, and leave armed with information and tools that will help your team thrive in our “new normal.”

Learning Objectives:

  • Identify the characteristics of high performing teams and the challenges of virtual/hybrid work environments
  • Implement tools from your quality toolkit that will help make your team work together more effectively and efficiently
  • Implement team building best practices in virtual, hybrid, and in-person work environments


Carole PulaskiPrincipal at Caighdean Consulting, LLC & NAHQ Past President

Linda WeirauchSenior Director Quality, Risk & Infection Control 

Kelley MorrisonQuality Improvement Consultant, TMF, Health Quality Institute 

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National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631


Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.

Product Details

Product Information
Education​, Learning Lab

1.00 CPHQ credits

0.00 CNE credits

0.00 ACHE credits

0.00 CME credits


$0.00 - Members

$39.00 - Nonmembers

Subscription Terms

12 months

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