On-Demand Learning Lab: Navigating Risk in Healthcare Quality and Safety
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Speakers:
Carolyn Bailey, CPHRM, CHSP, DFASHRM
Administrative Director, Risk Management, Blessing Corporate Services
Brenda Barton, MSN, RN, CCM
Administrative Director Quality & Patient Safety, Blessing Corporate Services
Description:
Healthcare quality and safety-oriented teams are increasingly expected to identify and respond to clinical and operational risks before issues escalate. This 1-hour Learning Lab will focus on how the quality, risk management and safety workforce can recognize emerging risk signals, understand the regulatory and legal context that shapes organizational response, and apply practical tools to help identify and reduce exposure through promoting a culture of transparency, which leads to organizational improvement and safer systems of care.
This Learning Lab will emphasize how teams can connect risk awareness to day-to-day quality work: assessing vulnerabilities, partnering across departments, escalating concerns appropriately, and supporting a culture where risk reduction is part of continuous improvement. Participants will leave with a clearer understanding of how to navigate risk conversations and use quality practices to support safer, more reliable care.
Learning Objectives:
- Identify emerging clinical and operational risk signals
- Explain the regulatory, legal, and organizational factors that influence risk management decisions
- Apply practical risk assessment and communication tools
Policies, Permissions, and Technical Requirements
Refund/Cancellation Policy
NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 847.375.4720 or info@nahq.org with questions prior to purchase.
Technical Requirements
For on-demand web based products: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).
Permission Requests
For permission requests or proper usage information, contact us at info@nahq.org or write to the publisher at the address below:
National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631
Copyright
Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.
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