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  • NAHQ learning lab logo with blue design

    NAHQ Learning Lab – Elevating Quality Through Proactive Risk Management

    Speaker: Jamie M. Verdi, JD, LLM, CPHRM Vice President of Risk Management Emory Healthcare - Office of Quality Proactive risk management is a critical component of advancing patient safety and fostering a culture of transparency and learning within healthcare organizations. This 1-hour webinar will explore how risk management, quality and patient safety teams work collaboratively to identify emerging […]

  • OrAHQ | Ethics and Compliance of AI Use in Healthcare Part II

    This is the second webinar in a 3-part series addressing the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part II will review the importance of conducting a thorough risk assessment prior to utilization of AI, how to identify risks associated with AI use in healthcare, and how […]

  • AzAHQ | The Structure of Success: Defining Team Roles to Navigate Process Change

    Learn about a strategic blueprint for enhancing performance and process improvement in an evolving healthcare environment. Explore practical methodologies for establishing effective improvement teams, clearly defining their roles and responsibilities, and scoping their work to maximize impact and efficiency. healthcare system.

  • Leveraging the NAHQ Framework to Strengthen Practice, Growth, and Impact

    Speakers: Carole Guinane, RN BSBA MBA BBSS CPHQ Founder and CEO, White Bee LLC  Jaclyn Hunter, MSHI RN CPHQ Senior NAHQ Navigator, NAHQ  This first webinar of a two-part Learning Lab series explores the NAHQ Healthcare Quality Competency Framework, the industry standard that defines the knowledge, competencies, and skills needed to advance Quality and Safety across the continuum of care and […]

  • Quality Strategic Priorities & Strategy Deployment

    Introduction and overview of alignment improvement efforts to strategic priorities and utilizing strategy deployment to create an infrastructure and roadmap that engages all levels of leadership while empowering front-line stakeholders to make sustainable improvements.

  • NAHQ Insider Live

    NAHQ’s 50th anniversary is a profound milestone not just for NAHQ but for healthcare Quality & Safety as a whole. Join NAHQ CEO Stephanie Mercado as she reflects on how far we have come and shares an exciting new suite of solutions from NAHQ designed to help individuals and organizations build the capabilities needed for today and the future. Josh Berlin from Rule of […]

  • A Quality Improvement Project to Increase SMART Prescription at Discharge for Children admitted for Asthma Exacerbation

    Dr. Katherine Pumphrey will review a quality improvement (QI) project that increased single maintenance and reliever therapy (SMART) prescription at discharge for eligible pediatric patients admitted for asthma exacerbation, including in demographic strata where disparities are often observed. This project will highlight how (1) stakeholder analysis directly informs project design and (2) QI methodology can […]

  • Readiness Redefined: Modern Strategies for Sustained Accreditation Compliance

    Attendees will gain practical insights into how a modern Quality Management System (QMS) can reduce manual burden, improve visibility, and create defensible, always-on compliance—without adding work for already stretched teams. If your role involves answering to regulators, executives, or the board, this webinar will provide strategies to elevate oversight while enabling your teams to focus […]

  • May 2026 CPHQ Prep Virtual Class

    NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]

  • Evolving Healthcare Landscape: Key Trends and Implications for Quality & Safety

    Speaker: Josh Berlin, JD Chief Executive Officer, rule of three, LLC Healthcare organizations are facing a convergence of increased pressures—margin expectations, workforce instability, digital transformation and AI adoption; care delivery fragmentation; shifting regulatory expectations and reimbursement models; all while continuing to improve patient care. Join Josh Berlin, CEO rule of three, for the 2nd webinar […]

  • OrAHQ | Ethics and Compliance of AI Use in Healthcare Settings Part III

    This is the last webinar in a 3-part series addressing the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part III will discuss protective measures and risk mitigation strategies if choosing to use AI in your healthcare organization. Cost is free to members of the following organizations: MAHQ, […]

  • Industry events logo on a white background.

    Advancing Health Equity: Data-Driven Strategies to Reduce Disparities

    Join us for an inside look at how Blue Cross & Blue Shield of Rhode Island is advancing health equity through a data-driven, action-oriented approach. This session will highlight how equity is embedded into organizational strategy. Attendees will learn how data informs our Healthcare Quality and Access efforts and drives initiatives aimed at reducing disparities […]