Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony DuBose, PhD, MHI, RN, ANA\C Fellow Lean Six Sigma Black Belt Sharp HealthCare Speaker(s): Angel Rivera, MSHS, CRT, LSSBB Performance Improvement Specialist | Quality and Patient […]
Positioning You For What’s Next NAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed with sessions featuring visionary healthcare leaders from top-tier organizations offering innovative, real-world solutions for how Quality & Safety can be activated to solve healthcare's greatest […]
CMS is moving full speed with mandatory Hybrid Hospital-Wide Readmission and Mortality measures, bringing revised specs, CCDE rules, and mapping requirements your teams must tackle now. This webinar breaks down what’s new, what’s critical, and how Hybrid measures fit into models like TEAM. Learn how to align your workflows and strategy to stay compliant, avoid […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony […]
This session will summarize why ongoing collaboration between acute and post-acute care settings is important to ensure effective communication to identify common drivers for readmissions, including conditions most frequently related […]
Health technologies play a critical role in patient care—but they also can be a key contributor to adverse events if organizations do not proactively identify possible sources of danger or […]
Hosted by the North Carolina Association for Healthcare Quality (NCAHQ). This webinar explores how principles of Quality Improvement (QI)—traditionally used in healthcare systems—can be adapted for personal and professional self-care […]
During the session, participants will learn to: Understand key principles for implementing change in high-acuity settings Apply evidence-based strategies to lead and sustain ED improvements Identify and overcome common barriers […]
The HERE Conference is Medisolv’s annual virtual event for healthcare quality leaders who refuse to settle for “good enough.” Over two days, you’ll hear from national voices like NAHQ and […]
Speaker(s): Ellen Evans, MN, MPH, RN, CPHQ, CJCP, CPPS Director of Accreditation and Patient Safety Northside Hospital Understanding the concepts of Human Factors is imperative to building safe processes for both […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
The Washington Patient Safety Coalition, Health Quality BC and Oregon Patient Safety Commission present the 22nd annual Northwest Patient Safety Conference on October 16-17, 2025. It unites healthcare professionals, providers, […]
This one day conference offers opportunities to learn and network with healthcare quality professionals. Agenda highlights: • Innovative Strides: Advancing Acute Care through a Regional Mobility Initiative • Early Identification […]
Dive into the role of data analytics in quality management. Showcase tools and techniques for leveraging data to drive continuous improvement and decision-making.
In a world where complexity and change are constant, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead […]
Speaker: Patricia Resnik, MJ, MBA, RRT, FACHE, CPHQ, CHC, CHPC, CMAC NAHQ Board President Compliance Officer, HealPros CMS’s Transforming Episode Accountability Model (TEAM) performance year 1 begins January 1, 2026, and will significantly reshape how quality, outcomes, and accountability are measured in healthcare. This webinar brings the TEAM model into focus at a critical moment, giving […]
This is a review session for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam, or who want to expand their existing quality management skills. Attendees will be able to identify areas within the CPHQ certification content outline where they are strong in their knowledge and where they are […]
Speaker(s): Ken Grubbs, DNP, MBA, RN Executive Vice President, Accreditation and Certification Operations (ACO) and Chief Nursing Officer Joint Commission Robert Campbell, PharmD, BCSCP Sr. Director, Standards Interpretation, Accreditation, […]
This is the first webinar in a 3-part series considering the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part I will distinguish […]
Speaker(s): Elaine J. Huggins, RN, MSN, CPHQ, LSS Master Black Belt QSI Consultant VI, National HRO Consultant Kaiser Permanente Celine Gray, MBA, LSSBB, CPXP Quality Safety Improvement Consultant VI, […]
This session will provide an overview of the seemingly insurmountable challenges encountered by healthcare quality leaders as well as considerations for addressing them and fostering a culture of safety.
Are you passionate about healthcare Quality & Safety improvement? Share your innovative ideas, groundbreaking research and best practices in healthcare Quality & Safety improvement at NAHQ next. Submit your abstract […]
Speaker(s): Michelle Block Schreiber, MD Deputy Director, Center for Clinical Standards and Quality Director of the Quality Measurement and Value-Based Incentives Group Centers for Medicare and Medicaid Services Join Dr. Michelle […]
Unlock the full potential of your hospital’s Quality Assurance and Performance Improvement (QAPI) program with this dynamic 90-minute session designed for healthcare leaders ready to move beyond compliance. Attendees will […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them […]
Join us for an insightful webinar to explore how Quality delivers measurable economic, operational, and clinical value—enhancing patient safety, improving clinical outcomes, reducing harm-related costs, ensuring compliance, and protecting your […]
Speaker: Jamie M. Verdi, JD, LLM, CPHRM Vice President of Risk Management Emory Healthcare - Office of Quality Proactive risk management is a critical component of advancing patient safety and fostering a culture […]
This is the second webinar in a 3-part series addressing the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part II will review […]
Learn about a strategic blueprint for enhancing performance and process improvement in an evolving healthcare environment. Explore practical methodologies for establishing effective improvement teams, clearly defining their roles and responsibilities, […]
Speakers: Carole Guinane, RN BSBA MBA BBSS CPHQ Founder and CEO, White Bee LLC Jaclyn Hunter, MSHI RN CPHQ Senior NAHQ Navigator, NAHQ This first webinar of a two-part Learning Lab series explores the NAHQ Healthcare Quality Competency Framework, the industry standard that defines the knowledge, competencies, and skills needed to advance Quality and Safety across the continuum of care and […]
Introduction and overview of alignment improvement efforts to strategic priorities and utilizing strategy deployment to create an infrastructure and roadmap that engages all levels of leadership while empowering front-line stakeholders to make sustainable improvements.
NAHQ’s 50th anniversary is a profound milestone not just for NAHQ but for healthcare Quality & Safety as a whole. Join NAHQ CEO Stephanie Mercado as she reflects on how far we have come and shares an exciting new suite of solutions from NAHQ designed to help individuals and organizations build the capabilities needed for today and the future. Josh Berlin from Rule of […]
Explore the role of quality leadership in fostering a culture of safety and quality within organizations from boardroom to front line employees
Dr. Katherine Pumphrey will review a quality improvement (QI) project that increased single maintenance and reliever therapy (SMART) prescription at discharge for eligible pediatric patients admitted for asthma exacerbation, including […]
Attendees will gain practical insights into how a modern Quality Management System (QMS) can reduce manual burden, improve visibility, and create defensible, always-on compliance—without adding work for already stretched teams. If your role involves answering to regulators, executives, or the board, this webinar will provide strategies to elevate oversight while enabling your teams to focus […]
NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Learn how to build a strategy deployment roadmap that connects large-scale improvement efforts — Value Stream Analysis Events, Projects, and Rapid Process Improvement Events — directly to organizational strategic priorities. […]
FMEA is often treated as a regulatory compliance task—today’s program reframes it as a strategic, operational capability. The goal is to elevate FMEA from a Quality tool to an enterprise […]
Speaker: Josh Berlin, JD Chief Executive Officer, rule of three, LLC Healthcare organizations are facing a convergence of increased pressures—margin expectations, workforce instability, digital transformation and AI adoption; care delivery […]
This is the last webinar in a 3-part series addressing the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part III will discuss […]
Join us for an inside look at how Blue Cross & Blue Shield of Rhode Island is advancing health equity through a data-driven, action-oriented approach. This session will highlight how […]
In this webinar, we reframe reliability in healthcare by distinguishing nurse constancy from traditional notions of consistency and standardization. Rather than focusing on episodic policies, audits, or initiatives, this session […]
NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Turn strategy into daily action. This webinar will focus on the strategy deployment roadmap and leadership engagement involving small-scale improvement efforts. Explore small deep dives, PDCA’s, Just-Do-It’s, Just-Stop- It’s, and […]
Speaker: Steve Chinn, DPM, MS, MBA, FACHE, CPHQ, CPPS, CJCP Advizor1 LLC In today’s fast-changing healthcare environment, ongoing compliance is more than just a regulatory requirement; it is a strategic […]
HealthLocator aims to become the definitive, patient-centered resource for hospital performance — advancing transparency, trust, and clinical quality across the U.S. health care system. In essence, HealthLocator is a public […]
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them […]
Speakers: Sherri Hobbs-Messick MSM, MSN, RN, CPHQ, CPPS Chief Quality, Safety and Experience Officer - University of Maryland Medical Center Maggie Kane, RN Senior Director of Patient Safety - University of Maryland […]
This presentation will provide an overview of the new infection prevention standards (The Joint Commission) and the crosswalk with CMS conditions of participation from the perspective of a former Joint […]
We are excited to announce the 8th Global Congress on Pediatrics & Neonatal Care, taking place July 22–23, 2026, in Tokyo, Japan, and online. Theme: “Shaping the Future of Child […]
Speaker/s: Carla Snyder, MHA, MT(ASCP)SBB Executive Director Nebraska Coalition for Patient Safety Description: Once a safety event or near miss occurs, the real challenge becomes making sense of what happened […]
This presentation outlines how artificial intelligence can be integrated into existing incident reporting systems to improve patient safety, reduce subjectivity, and enable proactive risk management. Using Nicklaus Children’s Health System […]
NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Join the Ohio Association for Healthcare Quality (OAHQ) for a focused presentation on practical leadership development. Discover how the most effective healthcare quality leaders are cultivated through active participation in […]
Speaker: Dr. Panissa Caldwell, DHA MHA BSN RN CSHA Senior Director of Clinical Operations Novant Health Description: Improving patient safety does not stop at identifying risks or responding to events. […]
Join us to: Understand what’s being done at MedStar Health with the Clinical Nursing Analytics Program, Examples of data products used to drive quality and Initiatives to advance the organization […]
Positioning You For What’s Next NAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed with sessions […]
Join us to: Define and scope the right problem to maximize impact Strengthen communication strategies to drive alignment and engagement Lead each stage of the RPIW with confidence Establish post- […]
Speakers: Carolyn Bailey, CPHRM, CHSP, DFASHRM Administrative Director, Risk Management, Blessing Corporate Services Brenda Barton, MSN, RN, CCM Administrative Director Quality & Patient Safety, Blessing Corporate Services Description: Healthcare quality […]
NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Healthcare Quality Week (HQW), brought to you by NAHQ, is a dedicated time to celebrate the discipline and raise awareness of the positive impact those working in healthcare quality and […]
We are honored to invite you to the 24th Global Summit on Nursing Education & Health Care, scheduled to take place on October 19–20, 2026, in the vibrant city of […]
With its Accreditation 360 initiative, Joint Commission has changed key elements of the survey process. Learn how one hospital navigated these changes and how you can apply lessons learned to […]
NAHQ’s instructor-led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare […]
Explore the intersection of healthcare improvement and artificial intelligence (AI), including key challenges in integrating AI into improvement activities. Participants will apply practical PDSA tests using AI chatbots and develop […]
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NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.
The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?” The answer is no.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
