NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Celebrate 50 years of NEAHQ with a look back over the major milestones in healthcare quality (Quality 1.0, 2.0, and 3.0) and then look ahead to Quality 4.0. This interactive […]
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony […]
Positioning You For What’s Next NAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed […]
CMS is moving full speed with mandatory Hybrid Hospital-Wide Readmission and Mortality measures, bringing revised specs, CCDE rules, and mapping requirements your teams must tackle now. This webinar breaks down […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony […]
This session will summarize why ongoing collaboration between acute and post-acute care settings is important to ensure effective communication to identify common drivers for readmissions, including conditions most frequently related […]
Health technologies play a critical role in patient care—but they also can be a key contributor to adverse events if organizations do not proactively identify possible sources of danger or […]
Hosted by the North Carolina Association for Healthcare Quality (NCAHQ). This webinar explores how principles of Quality Improvement (QI)—traditionally used in healthcare systems—can be adapted for personal and professional self-care […]
During the session, participants will learn to: Understand key principles for implementing change in high-acuity settings Apply evidence-based strategies to lead and sustain ED improvements Identify and overcome common barriers to patient flow Explore innovative models that enhance ED efficiency and staff support Improve patient experience through timely transactions and clear communication
The HERE Conference is Medisolv’s annual virtual event for healthcare quality leaders who refuse to settle for “good enough.” Over two days, you’ll hear from national voices like NAHQ and The Leapfrog Group, alongside Medisolv’s clinical and data experts. Sessions will spotlight the 2026 CMS changes, showcase new solution features, and reveal the strategies leading […]
Speaker(s): Ellen Evans, MN, MPH, RN, CPHQ, CJCP, CPPS Director of Accreditation and Patient Safety Northside Hospital Understanding the concepts of Human Factors is imperative to building safe processes for both patients and staff. The concept of the Dirty Dozen from the Federal Aviation Administration provides a solid foundation for understanding human factors and identifying ways […]
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
The Washington Patient Safety Coalition, Health Quality BC and Oregon Patient Safety Commission present the 22nd annual Northwest Patient Safety Conference on October 16-17, 2025. It unites healthcare professionals, providers, patients, families, and caregivers in all care settings from all over the world. The theme is “Navigating Rough Seas.” The conference will provide insight, actionable […]
This one day conference offers opportunities to learn and network with healthcare quality professionals. Agenda highlights: • Innovative Strides: Advancing Acute Care through a Regional Mobility Initiative • Early Identification of Sepsis: Pre-Sepsis in Wound Patients • Managing Our Population: Public Health Communication Across the Continuum • Healthcare Well-being – Putting People First: Supporting Teams […]
Dive into the role of data analytics in quality management. Showcase tools and techniques for leveraging data to drive continuous improvement and decision-making.
In a world where complexity and change are constant, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead […]
Speaker: Patricia Resnik, MJ, MBA, RRT, FACHE, CPHQ, CHC, CHPC, CMAC NAHQ Board President Compliance Officer, HealPros CMS’s Transforming Episode Accountability Model (TEAM) performance year 1 begins January 1, 2026, and will significantly reshape how quality, outcomes, and accountability are measured in healthcare. This webinar brings the TEAM model into focus at a critical moment, giving […]
This is a review session for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam, or who want to expand their existing quality management […]
Speaker(s): Ken Grubbs, DNP, MBA, RN Executive Vice President, Accreditation and Certification Operations (ACO) and Chief Nursing Officer Joint Commission Robert Campbell, PharmD, BCSCP Sr. Director, Standards Interpretation, Accreditation, Decision Management, Medication Safety - Division of Accreditation and Certification Operations Joint Commission Join Joint Commission for an insightful discussion on the future of […]
This is the first webinar in a 3-part series considering the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part I will distinguish between ethics and compliance when considering AI use, review the regulatory landscape surrounding AI use in healthcare, and discuss how to conduct a risk assessment […]
Speaker(s): Elaine J. Huggins, RN, MSN, CPHQ, LSS Master Black Belt QSI Consultant VI, National HRO Consultant Kaiser Permanente Celine Gray, MBA, LSSBB, CPXP Quality Safety Improvement Consultant VI, National Care Experience Daily Management System and KP Rounding National Lead Kaiser Permanente Consistent, high-quality direct reporting is a cornerstone of a High Reliability Organization—but […]
This session will provide an overview of the seemingly insurmountable challenges encountered by healthcare quality leaders as well as considerations for addressing them and fostering a culture of safety.
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NAHQ wants to partner with you and your organization as you explore how to elevate the profession and advance the discipline of healthcare Quality & Safety.
For customer service issues, contact us at info@nahq.org or call us at (847) 375-4720. The team is available Monday-Friday from 8 AM-4:30 PM CT.


The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?” The answer is no.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.

NAHQ will host an exclusive member briefing workshop where NAHQ CEO Stephanie Mercado and NAHQ President-Elect Nidia Williams will review the workforce report in-depth and prepare you to discuss it with your team and leadership during Healthcare Quality Week.
To kick off Healthcare Quality Week, (HQW) NAHQ will host a complimentary webinar with NAHQ leaders to discuss the report, its impact and how you can leverage the report to your advantage.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
Registered for NAHQ Next?
Please log into the virtual conference platform using the email address attached to your NAHQ account. Please use this time zone converter to confirm your start time.
Haven’t Registered for NAHQ Next?
You still have time! Register today for a multi-day virtual event that addresses the most urgent and important issues facing healthcare today that offers a full schedule of educational sessions organized around NAHQ’s twice-validated healthcare quality competency framework.
Register now: next.nahqexemplifi.wpenginepowered.com/register/
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.

Missed NAHQ Next? Don’t worry, you can purchase NAHQ Next on-demand and receive access to all content for 60 days from purchase. Benefit from actionable content that addresses issues head-on and features “how-tos” and results. Buy now and have the opportunity to receive 40+ CEs.
Questions? Contact NAHQ Member Services at info@nahqexemplifi.wpenginepowered.com or 847.375.4720.
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