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  • Quality Strategic Priorities & Strategy Deployment

    Introduction and overview of alignment improvement efforts to strategic priorities and utilizing strategy deployment to create an infrastructure and roadmap that engages all levels of leadership while empowering front-line stakeholders […]

  • NAHQ Insider Live

    NAHQ’s 50th anniversary is a profound milestone not just for NAHQ but for healthcare Quality & Safety as a whole. Join NAHQ CEO Stephanie Mercado as she reflects on how far we have come and shares an exciting new […]

  • May 2026 CPHQ Prep Virtual Class

    NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • Large-Scale Improvement Efforts and a Culture of Improvement

    Learn how to build a strategy deployment roadmap that connects large-scale improvement efforts — Value Stream Analysis Events, Projects, and Rapid Process Improvement Events — directly to organizational strategic priorities. This session explores how leaders can move from planning to execution by structuring engagement around the work that drives the biggest impact.

  • A Healthy Preoccupation with Failure: Leveraging FMEA to Drive Safety

    FMEA is often treated as a regulatory compliance task—today’s program reframes it as a strategic, operational capability. The goal is to elevate FMEA from a Quality tool to an enterprise risk discipline—one that improves safety outcomes, strengthens regulatory confidence, and drives operational reliability. Most serious events are preceded by weak signals—variation, workarounds, and near misses. […]

  • Small-Scale Improvement Efforts and a Culture of Improvement

    Turn strategy into daily action. This webinar will focus on the strategy deployment roadmap and leadership engagement involving small-scale improvement efforts. Explore small deep dives, PDCA’s, Just-Do-It’s, Just-Stop- It’s, and […]