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  • AI-Powered Insights: Redefining Patient Experience Analysis

    Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data. Objectives: Participants will be able to describe the benefits and drawbacks of using AI in healthcare Participants will be able to describe how AI tools can improve data analysis

  • NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • InAHQ | Healthcare Quality Management: CPHQ Review

    This workshop is designed to help prepare you for the CPHQ exam, or to provide an orientation to the role of a healthcare quality professional. Dr’s. Townsend and Geiselman will: […]

  • NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • NAHQ: CPHQ Info Session – Prep and Exam FAQs | March 2025

    Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success […]

  • NEAHQ | Uncovering the Cause – Using Performance Improvement Tools for Root Cause Analysis in Healthcare

    Root Cause Analysis plays a critical role in improving patient safety and care quality. Join us to learn how performance improvement tools are applied to identify and address the root causes of specific hospital-related issues through case studies. Participants will be able to: • Understand the Importance of Root Cause Analysis (RCA • Explore Key […]

  • NAHQ Learning Lab – Advancing Patient Safety: Insights to Meet Leapfrog Standards

    Speaker(s): Ted Donnelly, BSN, MHA, CPHQ | Missy Danforth  This session will review the competencies of the Patient Safety Domain of the Healthcare Quality Competency Framework and discuss ways to actualize these competencies to improve your organization’s safety practices which are reflected in the Leapfrog Hospital Survey. The 2025 Leapfrog Survey opens on April 1st, and […]